Voda Cleaning & Restoration of Northeast Sacramento

Role Description We’re looking for a relationship-driven Business Development Representative to help grow our cleaning and restoration business. This role is primarily responsible for generating new business through networking, referrals, and strong client relationships. As a growing company, this is a hands-on role where you’ll help build our sales pipeline, strengthen partnerships, and own day-to-day communications and invoice support. This role requires balancing outbound business development with real-time coordination of customer needs throughout the day. You will be supported through company-provided systems, CRM tools, and call center support on non-restoration calls. Primary Responsibilities - Business Development & Sales - Identify and build relationships with referral sources (insurance agents, property managers, business owners, etc.) - Conduct regular outreach, including phone calls, in-person visits, and networking events - Schedule and lead meetings with prospective clients and partners - Deliver presentations to organizations and community groups - Generate new business opportunities and support conversion to active jobs - Maintain consistent follow-up with prospects and referral partners - Client Relationship Management - Serve as the primary point of contact for clients and referral partners - Serve as the primary point of contact for restoration calls during business hours, communicating with field team to ensure timely response and coordination of service - Maintain strong, ongoing relationships to drive repeat and referral business - Ensure a high level of customer satisfaction through clear communication and follow-through - Operations & Team Coordination (Startup Support) - Coordinate daily scheduling to ensure efficient job flow - Coordinate with technicians to ensure smooth handoff from sales to job execution - Ensure basic job documentation, customer records, and workflow tracking information is updated within company systems - Maintain contacts, jobs, and referral sources in company CRM - Support invoicing, client and insurance company payment follow-up, and job close-out processes - Coach technicians on customer communication and identifying potential opportunities in the field - Marketing & Community Presence - Actively participate in networking groups, community events, and industry organizations - Support the development of marketing materials and outreach strategies - Represent the company professionally in all external interactions What Success Looks Like - Building a consistent pipeline of new referral partners and opportunities - Generating steady revenue growth through new and repeat business - Maintaining strong relationships that lead to ongoing referrals - Demonstrating consistent sales activity (calls, meetings, networking) - Supporting smooth coordination between sales and operations The Ideal Candidate Is - A strong relationship builder who enjoys networking and being out in the community - A self-starter who can manage their time and stay organized without heavy oversight - Comfortable with ambiguity and helping build processes as the company grows - A clear and confident communicator, both verbally and in writing - Highly accountable, with strong follow-through and professionalism - Someone with a growth mindset who is eager to learn, adapt, and take initiative Qualifications - Experience in sales, business development, or relationship-based roles preferred - Experience in restoration, construction, or service-based industries is a plus, but not required - Valid driver’s license and ability to travel locally on a regular basis is required - Comfortable using basic technology (CRM systems, email, spreadsheets, etc.) Benefits - Bonus based on performance - Home office stipend - Opportunity for advancement - Paid time off - Training & development Compensation - Base salary + performance-based bonus/commission tied to revenue growth

Benefits: - Bonus based on performance - Flexible schedule - Opportunity for advancement - Paid time off Company Overview At Voda Cleaning & Restoration of Northeast Sacramento, we specialize in services that keep homes and businesses clean, safe, and free from damage. Our services include carpet and floor cleaning, upholstery cleaning, tile and grout cleaning, water and storm damage restoration, mold mitigation, air duct cleaning, and odor removal. We are a growing franchise focused on delivering exceptional customer service, building strong referral relationships, and creating efficient operational systems from the ground up. Our #1 priority is to provide consistent, high-quality, and reliable home services to our neighbors and local community. We are looking for people that are passionate about their work, and who will put the client first every time. Our business philosophy is to do good work, and the referrals will follow. If you want to be part of a family-oriented team, who values your growth as much as you do, we welcome you to submit an application to join our growing team. Benefits & Perks Fast-Paced, Growth-Focused Environment Generous PTO Attractive Commission Structure Opportunity for Growth as Business Expands Operations Manager Job Summary The Operations Manager plays a key role in supporting daily business operations, customer relationships, and administrative coordination. This position blends operations, sales support, customer service, and administrative responsibilities to help drive growth and ensure smooth service delivery. This is an ideal role for someone who enjoys wearing multiple hats, building systems, and helping grow a business. The Operations Manager will support scheduling, customer communication, referral relationship development, reporting, and operational coordination. Responsibilities Operations & Scheduling - Support daily operations of cleaning and restoration services - Coordinate job scheduling and technician assignments - Ensure projects are tracked and completed efficiently - Assist with quality control follow-ups and customer satisfaction - Maintain job documentation, work orders, and service records Sales & Relationship Development - Identify and support outreach to potential referral partners - Maintain and grow relationships with property managers, insurance agents, and local businesses - Conduct phone and in-person outreach to build referral partnerships - Track sales outreach activity and maintain referral database - Assist with networking events and community outreach efforts - Support customer retention and follow-up communication Administrative & Business Support - Maintain customer contact database and CRM system - Assist with reporting, including weekly and monthly metrics - Support inventory tracking and supply coordination - Assist with vendor coordination and service providers - Help maintain operational documentation and procedures - Provide general administrative and office support Customer Experience - Serve as a point of contact for customers - Assist with intake calls and service coordination - Ensure excellent customer communication throughout projects - Address customer concerns and escalate when needed Qualifications - 2–5 years of experience in operations, sales, administrative, or customer service roles preferred - Experience in service-based industries (cleaning, restoration, home services, construction, or similar) preferred - Experience working in small or growing businesses is a plus Skills & Competencies Strong organizational and time management skills Excellent communication and relationship-building skills Ability to manage multiple priorities in a fast-paced environment Problem-solving mindset and ability to work independently Customer-focused and detail-oriented Comfortable working in a growing, evolving environment Technical Skills Proficiency in Microsoft Office (Word, Excel, Outlook) Experience with CRM or scheduling software preferred Ability to learn franchise systems and operational software Preferred Skills (But Not Required) Experience in restoration or cleaning industry Sales or networking experience Basic understanding of operations or project coordination Schedule 32hrs/week, additional work time may become available based on need Some flexibility in schedule Occasional networking events or meetings may occur outside typical hours Growth Opportunity This role is designed to grow as the business expands, with potential future advancement as the business grows. Additional Compensation Quarterly Bonus: 5% of quarterly gross profit if margin exceeds 50% Annual Bonus: Based on achieving company-wide KPIs (e.g., customer satisfaction, employee retention, operational targets) Apply now and let's embark on this thrilling journey together, making spaces shine and restoring lives with the power of Voda Cleaning and Restoration! This position is temporarily remote.

Benefits: - Bonus based on performance - Flexible schedule - Opportunity for advancement - Paid time off Company Overview At Voda Cleaning & Restoration of Northeast Sacramento, we specialize in services that keep homes and businesses clean, safe, and free from damage. Our services include carpet and floor cleaning, upholstery cleaning, tile and grout cleaning, water and storm damage restoration, mold mitigation, air duct cleaning, and odor removal. We are a growing franchise focused on delivering exceptional customer service, building strong referral relationships, and creating efficient operational systems from the ground up. Our #1 priority is to provide consistent, high-quality, and reliable home services to our neighbors and local community. We are looking for people that are passionate about their work, and who will put the client first every time. Our business philosophy is to do good work, and the referrals will follow. If you want to be part of a family-oriented team, who values your growth as much as you do, we welcome you to submit an application to join our growing team. Benefits & Perks Fast-Paced, Growth-Focused Environment Generous PTO Attractive Commission Structure Opportunity for Growth as Business Expands Operations Manager Job Summary The Operations Manager plays a key role in supporting daily business operations, customer relationships, and administrative coordination. This position blends operations, sales support, customer service, and administrative responsibilities to help drive growth and ensure smooth service delivery. This is an ideal role for someone who enjoys wearing multiple hats, building systems, and helping grow a business. The Operations Manager will support scheduling, customer communication, referral relationship development, reporting, and operational coordination. Responsibilities Operations & Scheduling - Support daily operations of cleaning and restoration services - Coordinate job scheduling and technician assignments - Ensure projects are tracked and completed efficiently - Assist with quality control follow-ups and customer satisfaction - Maintain job documentation, work orders, and service records Sales & Relationship Development - Identify and support outreach to potential referral partners - Maintain and grow relationships with property managers, insurance agents, and local businesses - Conduct phone and in-person outreach to build referral partnerships - Track sales outreach activity and maintain referral database - Assist with networking events and community outreach efforts - Support customer retention and follow-up communication Administrative & Business Support - Maintain customer contact database and CRM system - Assist with reporting, including weekly and monthly metrics - Support inventory tracking and supply coordination - Assist with vendor coordination and service providers - Help maintain operational documentation and procedures - Provide general administrative and office support Customer Experience - Serve as a point of contact for customers - Assist with intake calls and service coordination - Ensure excellent customer communication throughout projects - Address customer concerns and escalate when needed Qualifications - 2–5 years of experience in operations, sales, administrative, or customer service roles preferred - Experience in service-based industries (cleaning, restoration, home services, construction, or similar) preferred - Experience working in small or growing businesses is a plus Skills & Competencies Strong organizational and time management skills Excellent communication and relationship-building skills Ability to manage multiple priorities in a fast-paced environment Problem-solving mindset and ability to work independently Customer-focused and detail-oriented Comfortable working in a growing, evolving environment Technical Skills Proficiency in Microsoft Office (Word, Excel, Outlook) Experience with CRM or scheduling software preferred Ability to learn franchise systems and operational software Preferred Skills (But Not Required) Experience in restoration or cleaning industry Sales or networking experience Basic understanding of operations or project coordination Schedule 32hrs/week, additional work time may become available based on need Some flexibility in schedule Occasional networking events or meetings may occur outside typical hours Growth Opportunity This role is designed to grow as the business expands, with potential future advancement as the business grows. Additional Compensation Quarterly Bonus: 5% of quarterly gross profit if margin exceeds 50% Annual Bonus: Based on achieving company-wide KPIs (e.g., customer satisfaction, employee retention, operational targets) Apply now and let's embark on this thrilling journey together, making spaces shine and restoring lives with the power of Voda Cleaning and Restoration! This position is temporarily remote.