Virginia Garcia Memorial Health Center

Role Description This is a temporary position with an expected duration of six months. The role of the Open Orders Assistant is to support the organization by maintaining and updating the Pap registry within the Epic Electronic Health Record (EHR), with a focus on tracking and following up on abnormal Pap results. Each day, Providers document Pap tests and related orders in the EHR. This role will ensure that abnormal Pap results are accurately identified, tracked, and followed through to resolution, including confirming that results are received, properly documented, and appropriately addressed. The position helps reduce gaps in follow-up and supports timely patient care by ensuring the Pap registry remains current and accurate. We expect that the person in this role will work remotely, but we do have office space available for them at our main administrative office located at 3305 NW Aloclek Drive, Hillsboro, Oregon 97124. Qualifications - Proficiency in English spoken and written skills. - Demonstrated ability to work as a team player, placing a strong emphasis on delivering patient satisfaction. - High level of skill in interpersonal relations and problem solving. - Good organizational and time management skills. - Computer skills, familiarity with Microsoft Office programs including Word and Excel, or a strong desire to learn. - Ability to type with accuracy. - Ability to read and interpret medical records and technical documents or desire to learn. - Familiarity with medical terminology is desired. Requirements - High School Diploma or equivalent. - 1 year experience in administrative data entry. - 1 year experience in accurate input and update of patient records in an EHR. - Previous experience with Epic is preferred. - Experience working with non-profit for underserved and diverse populations preferred. Benefits - Access to PHI during the course of work activities. - Applying the minimum necessary standard of HIPAA. - Designated records sets include the full medical record, and the scheduling and demographics functions of the practice management system in view only mode. Behavioral Competencies - Accountability: Role model VG’s mission, vision, and shared values. - Customer-Focus: Listen to the voice of the customer and strive to delight them by exceeding their expectations. - Teamwork: If someone needs help, help them. - Initiative: Be innovative, apply fresh ideas, and continuously improve how you do your work. - Confidentiality: Maintain strict confidentiality and respect the privacy of others. - Ethical: Demonstrate integrity, honesty, and stewardship in all encounters at work. - Respect: Demonstrate consideration and appreciation for co-workers and patients. - Communication: Demonstrate the ability to convey thoughts and ideas as well as understand the perspective of others. Physical Requirements - Standing: 5% - Walking: 5% - Sitting: 90% - Lifting/Carrying: 5% - up to 40 pounds Equipment Used - Computer: data entry, word processing, database programs, internet, e-mail. - Telephone: able to hear and communicate. - Fax. - Copier/Scanner. - A stable and secure internet connection is required if working offsite. Immunization Staff members must meet immunization requirements as stated in VGMHC’s immunization policy and state and federal guidelines.