Videndum plc

• Develop sales of Videndum products • Support sales management on projects • Build relationships with customers and channel partners • Find and develop new B2B customers • Demonstrate products to end customers

• Provide pre- and post-sales technical support including system planning, customer training, system optimization, etc. • Become an expert on the operation and application of Teradek’s solutions and its advantages over competing technologies. • Prepare and conduct product demonstrations for customer visits and equipment evaluations. • Visit customer sites to provide technical support and deliver training. • Troubleshoot failures and abnormal situations in the field. • Collect and analyze field failures and abnormalities and provide feedback to the development and engineering teams. • Help the Engineering reproduce and troubleshoot problems. • Participate in resource allocation and hardware maintenance to support different sales and business development activities. • Help drive future product development. • Additional related duties as assigned.

• Build and maintain strong relationships with stakeholders, including Rental Houses, Owner Operators, Production Companies, and Studios • Act as a trusted technical advisor within the cinema community, developing long-term relationships based on product knowledge and application expertise • Provide project-level technical and application support, assisting customers in identifying the most appropriate VCS solutions • Manage and progress identified opportunities in collaboration with the regional sales team, ensuring technical alignment and customer confidence throughout the sales process • Act as a voice of the cinema customer internally by providing structured feedback to Product Management and Design Engineering