Venture Logistics

• Responsible for traveling, visiting, and communicating as necessary with prospects, leads, and customers to secure orders and shipments • Each Sales Representative is also responsible for obtaining all order and shipment data for customer service team • Provide rates to customers for potential orders and shipments • Engage customers daily via phone, e-mail, or face-to-face meetings • Update customer websites with order and shipment information • Communicate shipment changes and status between the customer and our Operations team

• Oversee and evaluate operational performance to ensure efficiency, accuracy, and compliance with company standards • Train, coach, and mentor operations personnel and leadership • Lead implementation of new technologies, processes, and operational initiatives • Conduct quality audits and ensure corrective actions are implemented • Manage and review all key performance indicators (KPIs) • Lead KPI review meetings and communicate performance trends and gaps • Drive continuous improvement initiatives across operations • Support new operation start-ups, including project management of implementation plans • Demonstrate a consistently positive and professional demeanor, fostering a collaborative and inclusive work environment • Handle sensitive information with discretion and integrity