USP Brand

Role Description As part of USP’s mission to advance scientific rigor and strengthen public health globally, this role contributes to expanding access to high-quality medicines through public standards and related programs. The Scientific Affairs Manager plays a critical role in communicating and amplifying USP’s science across the region, strengthening scientific visibility and external engagement with customers, regulatory authorities, and key stakeholders. The position supports the understanding, adoption, and appropriate applications of USP compendial standards including analytical methods, reference standards, and impurity controls across pharmaceutical and selected biopharmaceutical products. This role translates complex scientific and technical content into clear, impactful engagement strategies and insights, while capturing regional scientific and regulatory intelligence to inform organizational priorities and planning. This is a non‑supervisory remote position based in Columbia or Mexico, with regionally based travel requirements of up to 50-60%. Proficiency in English is required for this position. Please submit your application and resume in English. Responsibilities - Provide scientific guidance on the application and adoption of USP–NF monographs, general chapters, and compendial analytical methods, including validation, verification, and system suitability. - Advise on the selection, qualification, and lifecycle management of USP Reference Standards in accordance with compendial expectations. - Provide support and technical input to stakeholders and industry on impurity profiling, control strategies, analytical method development, transfer, troubleshooting, and compendial compliance in alignment with USP standards and ICH guidelines. - Build and sustain collaborative relationships with industry, regulators, academia, and scientific associations. - Deliver scientific presentations, workshops, and customer & regulatory engagements to support awareness and adoption of USP standards. - Monitor evolving scientific and regulatory trends across pharmaceutical R&D, quality control, and manufacturing. - Gather and communicate regional scientific and regulatory feedback to internal USP scientific and cross-functional teams. - Collaborate cross functionally with science, marketing, regulatory, and strategic customer development (SCD) teams to provide scientific input. Qualifications - Master’s degree in Life Sciences, Chemistry, Biochemistry, Pharmaceutical Chemistry, Biotechnology, or a related discipline, including demonstrated experience with USP–NF tests and standards, compendial methods, and regulatory requirements. PhD in life science is an added advantage. - Minimum of 3-5 years of experience working in pharmaceutical or biopharmaceutical development, quality, regulatory science, or analytical sciences. - Knowledge of various analytical testing procedures and methodologies, and regulatory knowledge (FDA, ICH, etc.) for approval of bio-/pharmaceutical products. - Demonstrated expertise in pharmaceutical analytical sciences, with strong working knowledge of USP–NF compendial standards, analytical methods, and reference standards. - Strong understanding of impurity control strategies, including organic, inorganic, elemental impurities, residual solvents, extractables and leachable. - Exposure to USP compendial testing, analytical methods, or reference materials is highly desirable. - Good understanding of impurity testing, extractables and leachable, sterility testing would be an added advantage. - Proficiency in English is required. Additional Desired Preferences - Strong presentation and communication skills (written and oral). - Knowledge of the bio-/pharmaceutical industry and the associated regulatory framework is essential. - Must be able to share technical information with non-technical or non-scientific staff, and to communicate effectively with representatives from pharmaceutical companies, government, and academic institutions. - Experience working and engaging external customers and stakeholders in scientific fields. - Able to establish and nurture relationships with individuals of varying backgrounds and learning styles. - Well-developed organizational, interpersonal communications, writing, and strong listening skills. - Self-motivated with ability to collaborate cross functionally and experience working in global environment. - Experience working with government and regulatory authorities would be an added advantage. Supervisory Responsibilities - None, this is an individual contributor role. Benefits - USP provides the benefits to protect yourself and your family today and tomorrow. - From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected.

Who is USP? The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world’s leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working to strengthen the supply of safe, high-quality medicines worldwide. At USP, we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health. USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair, merit-based selection processes that enable the best scientific minds—regardless of background—to contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment. Brief Job Overview This role is critical to advancing USP’s mission of protecting patient safety and improving global health by ensuring strong regional execution, trusted partnerships, and sustainable growth throughout Latin America. The Regional Manager & Sr. Director, Latin America (LATAM) is responsible for strategic leadership, operational execution, and sustainable growth of USP’s mission, programs, and commercial activities across Latin America. This role serves as USP’s senior regional executive, accountable for strengthening USP’s public health impact, regulatory engagement, stakeholder relationships, and financial performance in a diverse and highly regulated environment. The RM & Sr. Director LATAM will lead multidisciplinary teams across Scientific Programs, Strategic Customers Development, External Affairs, Marketing and Operations, while ensuring full alignment with USP’s global strategy, values, and quality standards. Location: This is a Remote role available in the the following U.S. States: MD, VA, DC, PA, WV, CA, MI ,IL, KS, FL, NC, MN, or NH. How will YOU create impact here at USP? As part of our mission to advance scientific rigor and public health standards, you will play a vital role in increasing global access to high-quality medicines through public standards and related programs. USP prioritizes scientific integrity, regulatory excellence, and evidence-based decision-making to ensure health systems worldwide can rely on strong, tested, and globally relevant quality standards. Additionally, USP’s People and Culture division, in partnership with the Equity Office, invests in leadership and workforce development to equip all employees with the skills to create high-performing, inclusive teams. This includes training in equitable management practices and tools to promote engaged, collaborative, and results-driven work environments. The RM & Sr. Director LATAM has the following responsibilities: Strategic Leadership - Define and execute USP’s regional strategy for Latin America, aligned with global priorities and public health objectives. - Identify growth opportunities for standards adoption, reference materials, training programs, and partnerships. - Act as a trusted strategic advisor to global leadership on regional risks, opportunities, and policy developments. - Public Health & Regulatory Engagement - Lead high-level engagement with health authorities, regulators, ministries of health, trade associations, academy, and public institutions across LATAM. - Strengthen USP’s role as a trusted scientific and regulatory partner, supporting medicine quality, supply chain integrity, and patient safety. - Represent USP in regional and international forums, technical committees, and policy discussions. Business & Financial Management - Own revenue growth, cost control, and financial sustainability responsibilities for the LATAM region. - Drive development and execution of commercial strategies, business models, and channel access approaches consistent with USP’s non-profit mission. - Ensure strong forecasting, budgeting, and performance tracking and measures. Operational Excellence - Oversee regional operations, ensuring regulatory compliance, quality systems, risk management, and internal controls. - Ensure effective coordination across scientific, commercial, and operational teams. - Lead crisis management and issue resolution in complex regulatory or geopolitical environments. People Leadership & Culture - Build, lead, and develop high-performing, diverse, and inclusive teams across multiple countries. - Foster a culture of integrity, accountability, collaboration, and scientific excellence. - Ensure talent development, succession planning, and organizational scalability. Partnerships & External Relations - Develop strategic partnerships and collaboration with Regulatory Agencies, Pharma Industry, Academia, Trade Associations, Key Stakeholders and Convention Members. - Support fundraising, grants, and donor-funded initiatives aligned with USP’s mission when applicable. - Serve as USP’s senior spokesperson in the region, enhancing brand reputation and trust. Who is USP Looking For? The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience: Required - Advanced degree in Life Sciences, Pharmacy, Chemistry, Public Health, Business, or related field (MBA or PhD preferred). - Minimum 15+ years of progressive leadership experience, including senior management responsibility in Latin America. - Demonstrated experience in regulated environments (pharmaceuticals, healthcare, life sciences, or public health). - Proven P&L management and experience leading complex, multi-country operations. - Deep understanding of LATAM regulatory frameworks, health systems, and market dynamics. - Fluency in Portuguese, English and Advanced Spanish required. Preferred - Experience in non-profit, standards-setting, regulatory, pharmaceutical market, or mission-driven organizations. - Established network with regional health authorities and international organizations. - Track record of public-private partnerships and donor-funded programs. Leadership Competencies - Mission-driven and values-based leadership - Strategic and systems thinking - Executive presence and stakeholder influence - Financial and operational acumen - Cross-cultural leadership and collaboration - High integrity and ethical judgment Additional Desired Preferences Desired preferences include highlighting any additional preferred levels of expertise for the role—reminder: items listed here are not requirements and do not disqualify a candidate from consideration. - Strategic thinking, strong written and verbal communication skills. - Self-motivated and proactive with a sense of urgency, with proven ability to prioritize and focus on key objectives. - Proven aptitude for building relationships, credibility, and trust with stakeholders, and creating a collaborative work environment. - Ability to influence without direct authority. - Solution-oriented and innovative; can identify creative options for resolving issues that respond to multiple stakeholder interests and needs. - Availability to travel across the territory (30 - 40%). Supervisory Responsibilities Manager, Finance and Accounts Scientific Affairs Manager Director, Latin America Marketing & Customer Experience Senior Government & Regulatory Affairs Manager External Affairs Director & Mexico Head Benefits USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected. Compensation Base Salary Range: USD $212,500 - $270,175 annually. Target Annual Bonus: % Varies based on level of role. Individual compensation packages are based on various factors unique to each candidate’s skill set, experience, qualifications, equity, and other job-related reasons. Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP.

Who is USP? The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world’s leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working to strengthen the supply of safe, high-quality medicines worldwide. At USP, we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health. USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair, merit-based selection processes that enable the best scientific minds—regardless of background—to contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment. How will YOU create impact here at USP? The Account Manager, United States is leading the execution of the commercial strategy for USP portfolio of standards and materials in a United States territory. This is an important, non-supervisory role responsible for driving revenues growth, expanding market presence, and accelerating USP’s impact across the pharmaceutical industry in United States. In this role, you will be accountable for meeting revenues and units growth annual targets in your assigned territory. To achieve this, you will foster customer relationships at all levels and collaborate with multiple internal USP functions including Technical and Customer Service, Marketing, Regulatory and Scientific Affairs to deliver unmatched customer experiences. Your activities will include regular account management and business development customer visits, business leads follow up and lead generation activities. You will lead creation and execution of accounts plans to position USP portfolio of standards for long term growth. Your focus will be on identifying, understanding and supporting resolution of key quality challenges that developers and manufacturers of pharmaceutical drugs are routinely facing. The successful candidate will be self-motivated and results driven. They will enjoy working with people collaboratively, strengthening customer relationships, and developing their network in the pharmaceutical industry community. We are searching for a person who wants to grow and develop his/her/their own career, a future commercial leader with a passion for opening new doors and creating new opportunities. This is a remote position requiring 60% domestic travel. The position is based in mid-west (Minneapolis, Chicago preferred) or West Coast (Los Angeles preferred). As part of our mission to advance scientific rigor and public health standards, you will play a vital role in increasing global access to high-quality medicines through public standards and related programs. USP prioritizes scientific integrity, regulatory excellence, and evidence-based decision-making to ensure health systems worldwide can rely on strong, tested, and globally relevant quality standards. Additionally, USP’s People and Culture division, in partnership with the Equity Office, invests in leadership and workforce development to equip all employees with the skills to create high-performing, inclusive teams. This includes training in equitable management practices and tools to promote engaged, collaborative, and results-driven work environments. The Account Manager, United States, has the following responsibilities: Revenue Growth: - Achieve revenues and units growth target for his/ her/ their territory and accounts. - Develop and execute plans to protect and grow revenues at existing accounts and drive new customer’s acquisition. Manage sales activities in Salesforce CRM. - Collaborate with business support functions (Marketing, Inside Sales, Science team..) and support the execution of revenues growth initiatives in his/ her/ their territory. - Identify and influence key decision makers in the buying process toward USP products and services. - Responsible for following up on sales qualified leads. - Identify and unlock opportunities, to position USP as a leader in pharmaceutical drugs standards. Customer Engagement: - Cultivate and strengthen customer relationships at all levels, positioning USP as a trusted advisor to pharmaceutical developers and manufacturers. - Partner with customers to understand and help address critical quality challenges in pharmaceutical drugs development and manufacturing. - Partner with Scientific Affairs, Science and Marketing teams to deliver seamless and differentiated customer experiences through organization of customer events. - Attend industry trade shows, conferences, and professional forums as appropriate, elevating the organization’s visibility and influence. Data-Driven Insights & Sales Intelligence: - Use of Salesforce CRM and data analytics to track sales performances and inform your actions. - Analyze and interpret your territory sales data—direct and through distributors—to identify revenue opportunities and provide strategic business reviews. - Gather and consolidate market and customer feedback, providing actionable recommendations to Global Marketing and Strategy teams as appropriate. Who is USP Looking For? The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience: - Bachelor's degree in a life sciences discipline (preferably analytical chemistry, chemistry) with a minimum of 5-years professional experience in life sciences industry. - At least 3 years of experience as an account manager in life sciences industry, with a track record of consistently meeting sales targets. - Proven experience in selling products or services to pharma and biopharma accounts (PD labs and QC labs target functions) - Familiarity with pharmaceutical drugs manufacturing, Quality Assurance, Quality Control and clinical development process. - Strong problem-solving skills with customer-centric approach. - Bias to action and results driven with a track record of successful outcomes. - Excellent interpersonal skills, presentation, communications skills - Excellent relationship-building skills with customers. - Strong time management, multi-tasking, and organizational skills - Accountability and ownership of work - Strong verbal and written communication skills - Self-motivated and able to work in a fast-paced multi-task environment. - Proficiency with Microsoft Office, data analytical platform (e.g. Tableau) and CRM (e.g. Sales Force) - Ability and desire to work well with diverse employees and customers in a cooperative and friendly manner. Additional Desired Preferences - Master’s degree preferred in either business or science with an MBA. Education and training in pharmaceutical sciences and business highly desired. - Ability to gain customer confidence and build long-term relationships. - Ability to listen and gather customer/stakeholder insights and respond with creative solutions. - Team player who is self-motivated with strong interpersonal skills and works well in a collaborative entrepreneurial environment. - Strong project management and communication skills. - Experience with regulatory, quality assurance or GMP background. - Existing relationships with decision makers in the pharmaceutical markets preferred, including manufacturers, trade associations and/or retailers. Supervisory Responsibilities None, this is an individual contributor role. Benefits USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected. Compensation Base Salary Range: USD $99,000.00 - $127,500.00 annually. Target Annual Bonus: % Varies based on level of role. Individual compensation packages are based on various factors unique to each candidate’s skill set, experience, qualifications, equity, and other job-related reasons. Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP