US Expediters, LLC

Role Description CPAP.com is looking for an Analyst & CRO Specialist to serve as our core data analyst—the primary owner of reporting, analytics, and data infrastructure across the business, with conversion rate optimization as a key focus area. You'll be the go-to person for "what does the data say," building the dashboards and pipelines the whole company relies on, while also running the CRO testing program end to end. This is a hands-on, data-first role for someone who's equally comfortable modeling data in BigQuery, building a dashboard a non-technical stakeholder can read at a glance, and presenting a test readout to leadership. Qualifications - 4+ years in a data analyst, analytics, or BI role, ideally with e-commerce exposure - Strong SQL skills and real experience with data pipelines and data modeling - Direct experience with Google BigQuery - Comfort owning reporting infrastructure end to end — not just pulling numbers, but deciding how they should be structured and presented - Experience using AI tools (Claude, ChatGPT, MCP-based workflows) to accelerate analysis and reporting a plus - Experience with A/B testing platforms (Intelligems and/or Shoplift) - Experience with Shopify strongly preferred - Ability to write a clear test hypothesis and know when a result is actually significant - Excellent written and verbal communication — you'll be presenting findings to non-technical stakeholders across the company Requirements - Own the CRO testing roadmap: identify opportunities, prioritize by impact, and run A/B and multivariate tests end to end - Analyze site funnel, checkout, and PDP performance to find friction points and drop-off - Partner with dev and design teams to scope, build, and QA test variants - Report on test results with clear recommendations — win, lose, or inconclusive - Maintain a testing log and knowledge base so learnings compound over time Nice to Have - Experience with SourceMedium or similar attribution/reporting platforms - Experience with PostHog or similar product analytics tools - Experience in DTC health, wellness, or medical device e-commerce - Familiarity with subscription or bundle purchase flows - Basic HTML/CSS for reviewing or lightly editing test variants