UniCourt

• Lead product initiatives across docketing, analytics, workflow, and platform capabilities • Translate customer and business needs into clear product requirements, user stories, and acceptance criteria • Collaborate with stakeholders to shape roadmap priorities, timelines, and execution plans • Drive product initiatives from early concept through launch and iteration • Work closely with Engineering teams to define requirements, prioritize work, and deliver high-quality product releases • Partner with Design and Engineering to improve usability, scalability, and platform performance • Coordinate communication and alignment between Product, Engineering, Customer Success, Sales, and Leadership teams • Balance customer needs, technical constraints, and business priorities in product decision-making • Conduct customer interviews, usage analysis, and competitive research to identify opportunities and improve product direction • Define, monitor, and analyze key product metrics and usage insights • Help identify areas for workflow optimization and enhanced customer experience • Stay informed on legal technology trends, litigation workflows, and evolving customer needs • Support the development of billing, subscription, and usage-tracking functionality • Contribute to RBAC (role-based access control), permissions, and enterprise administration design decisions • Collaborate on API-related initiatives, structured data workflows, and enterprise platform functionality

• Investigate discrepancies, gaps, and issues involving court, case, and master data using Kibana and internal monitoring tools • Document findings and communicate issues to Product and Engineering leadership • Monitor internal tracking and alert systems to ensure timely identification and resolution of issues • Assist with troubleshooting broken portals, integrations, and data feeds • Coordinate with Engineering teams to track ETAs, issue resolution, and product deliverables • Schedule and facilitate meetings related to new products, features, and integrations • Support the Senior Product Manager with execution and follow-through on operational initiatives • Create and maintain product documentation, requirements, and bug tracking within Jira and Google Workspace • Research court document availability, limitations, and coverage for internal stakeholders and Sales inquiries • Ensure new court portal opportunities are properly analyzed and prioritized within the Court Onboarding roadmap • Assist with outreach and follow-up communication with courts regarding data feeds and bulk extracts • Coordinate legal review and approvals related to court portals and bulk data contracts • Triage requests for manual case imports from PACER and other supported courts • Assist with tracking operational costs associated with bots, subscriptions, and court data feeds • Help maintain organized workflows and operational processes across the Court Data team

• Take ownership of inbound prospecting efforts • Utilize a proactive approach to initiate meaningful conversations and establish rapport with prospects • Employ strategic tactics to educate prospects on solutions • Drive individual sales targets while contributing to overall team objectives • Implement effective sales strategies to meet and exceed targets consistently • Foster strong, enduring relationships with clients • Collaborate effectively with team members throughout the sales process • Develop and maintain comprehensive knowledge of UniCourt's products and services

• Own the post-sale client relationship for a portfolio of enterprise accounts, including Am Law 200 firms and Fortune 500 legal departments. • Lead client onboarding and implementation, ensuring smooth technical integration of UniCourt's API platform into client workflows. • Develop and execute success plans tailored to each client's goals, use cases, and organizational structure. • Drive product adoption by educating clients on platform capabilities, new features, and best practices for leveraging legal data and analytics. • Monitor account health through usage data, regular check-ins, and QBRs, proactively identifying and addressing risks to retention. • Own the renewal process and partner with sales to identify and advance expansion and upsell opportunities within existing accounts. • Serve as the voice of the customer internally — channeling client feedback to product, engineering, and leadership to inform roadmap priorities. • Collaborate cross-functionally with sales, marketing, and product teams to ensure a seamless client experience from prospect to long-term partner. • Build trusted advisor relationships with key stakeholders including knowledge management, innovation, IT, and business intelligence leaders within client organizations. • Stay current on legal tech trends, competitive landscape, and industry developments to bring informed perspectives to client conversations. • Represent UniCourt at legal industry conferences, user groups, and client events.

Company Overview: UniCourt is a leading SaaS provider delivering a powerful litigation data platform. We aggregate and organize data from US courts and other critical sources, enabling law firms, insurance companies, background check providers, and financial services firms to conduct sophisticated litigation research and generate actionable analytics. Our clients access this valuable data through our robust API, pre-built integrations, partner-built integrations, and our intuitive SaaS applications. We are passionate about empowering legal and risk professionals with data-driven insights. Role Summary: We are seeking an experienced and strategic Senior Product Manager to own the vision, strategy, roadmap, and execution for all platform integrations. You will be responsible for identifying, prioritizing, and delivering high-value integrations that seamlessly connect our litigation data platform with the critical systems our clients use daily, particularly within the legal tech ecosystem. This includes leading the development of our own first-party integrations and collaborating closely with technology partners to guide the development of their integrations using our API. Your focus will be on enhancing user workflows, driving adoption, and unlocking new value propositions for our diverse client base. Key Responsibilities: Integration Strategy & Roadmap: Develop, own, and champion the product strategy and roadmap for all integrations (first-party and third-party), aligning with overall company goals, market opportunities, and client needs. First-Party Integration Development: Define and prioritize use cases for integrations with key legal tech systems (e.g., Matter Management, Docketing Management, CRM/Business Development, Experience Management). Translate use cases into detailed product requirements, user stories, and specifications. Required Qualifications: Proven experience (typically 5+ years) in Product Management within a B2B SaaS company, with a significant focus on driving joint customer value with partner applications and managing partner relationships. Strong familiarity with the legal tech vendor landscape and various use cases they service in law firms (e.g., Clio Manage, NetDocuments, iManage, Aderant, Elite 3E, LexisNexis InterAction, Foundation Software Group, Litify, Filevine). Bachelor's degree in law or relevant experience working in a law firm or in legal technology products. Strong technical aptitude and a deep understanding of APIs (RESTful APIs preferred), integration patterns, data mapping, and the software development lifecycle. Demonstrated ability to define product strategy, develop roadmaps, write detailed requirements, and prioritize features based on market needs and business value. Experience working closely with engineering teams in an agile environment. Excellent analytical, problem-solving, and critical-thinking skills. Exceptional communication (written and verbal), presentation, and interpersonal skills. Proven ability to manage multiple projects simultaneously and work effectively in a fast-paced environment.