UK St. Claire
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36 Jobs
Role Description Responsible for ensuring accurate reimbursement by resolving denied claims through effective appeals processes. Reviews and analyzes denials to identify root causes and opportunities for successful resolution. Collaborates with clinical and billing teams to gather documentation and support appeals. Develops strategies to retain appropriate reimbursement and monitors outcomes to improve future processes. Coordinates with providers, coding, billing, and payer representatives to enhance claims and reimbursement effectiveness. Essential Functions - Conducts clinical reviews of claims and documentation to ensure compliance with payer policies, medical necessity, and clinical standards of care. - Analyzes denial trends related to clinical care, identifies root causes, and develops strategies for resolution and prevention. - Researches patient records and clinical documentation to gather information supporting appeals. - Reports and records denials using designated systems and ensures that the clinical documentation supports the services billed. - Reviews and interprets third-party contract language and payment models. - Analyzes hospital claims for accurate charges and documentation. - Completes and processes appeals within required timeframes and deadlines while referencing guidelines and standards of care. - Assists internal and external customers with denials, appeals, and payment inquiries. - Communicates daily with clinical departments, revenue cycle teams, and payers to facilitate resolution of clinical billing disputes. - Performs other duties as assigned. Qualifications - Bachelor’s degree in nursing, healthcare administration, or a related field. - Master’s degree in nursing, healthcare administration, or a related field is preferred. Requirements - 2-3 years of experience in clinical review, payer integrity, utilization management, or a relevant area. - An equivalent combination of education and experience may be considered. All experience must be paid and in the same related field. Part-time and PRN experience will be prorated based on hours worked per week. Volunteer work and internships for academic credit are not counted. - Maintains active RN licensure. Working Conditions - Lifting, pushing, and/or pulling objects up to 50lbs: Occasional (< 10% of the time). - Lifting, pushing, and/or pulling objects over 50lbs: Never. - Standing or walking with objects up to 10lbs: Intermittent (10% - 50% of the time). - Standing or walking with objects up to 25lbs: Occasional (< 10% of the time). - Sitting at computer workstation for extended periods: Regular (> 50% of the time). - Risk of back injury from moving, lifting or positioning patients, equipment, or materials: Never. - Repetitive motion: Regular (> 50% of the time). - Working at heights above 4 feet: Never. - Working in confined spaces: Never. - Risk of injuries from use of equipment on the job: Never. - Job-related travel: Occasional (< 10% of the time). - Loud noises: Never. - Temperature extremes: Never. - Hazardous chemicals and fumes including waste: Never. - Radiation: Never. - Burns: Never. - Cuts/Punctures: Never. - Bloodborne/airborne pathogens: Never. - Recombinant DNA or viral vectors: Never. - Combative/violent people: Never. - Animal handling (including carcasses): Never. Physical Demands This position requires intermittent sitting at a computer workstation for extended periods of time; performing tasks with repetitive motions (such as typing); intermittent standing or walking with objects weighing up to 10 pounds; occasional standing or walking with objects up to 25 pounds; and occasional lifting, pushing, and/or pulling objects weighing up to 50 pounds. Department Payer Integrity Shift Days (United States of America) Time Type Full time Address 2201 Lexington Ave, Ashland, Kentucky
Role Description Responsible for designing, implementing, and optimizing enterprise single sign-on (SSO) solutions to support secure, scalable, and seamless access across applications and platforms. Provides advanced troubleshooting and technical expertise for authentication, authorization, and federation services. Coordinates with cross-functional teams to ensure integrations align with identity security standards and regulatory requirements. Mentors junior engineers and contributes to automation and modernization of SSO services. Essential Functions - Designs and implements SSO integrations for applications, identity providers, and third-party services. - Provides advanced troubleshooting and resolution of escalated authentication and federation issues. - Optimizes SSO performance and ensures alignment with compliance and security frameworks. - Develops and maintains technical documentation, architectural diagrams, and operational playbooks. - Collaborates with cybersecurity, infrastructure, and application teams to strengthen access security. - Contributes to audits, risk assessments, and remediation activities for identity and access management. - Participates in automation and monitoring initiatives to improve SSO service reliability and efficiency. - Recommends and implements improvements to authentication, authorization, and federation policies. - Mentors and provides technical guidance to junior engineers on SSO technologies and best practices. - Performs other duties as assigned. Qualifications - Bachelor’s degree - 5+ years of experience in computer science, computer engineering, or a relevant area - An equivalent combination of education and experience may be considered. All experience must be paid and in the same related field. Part-time and PRN experience will be prorated based on hours worked per week. Volunteer work and internships for academic credit are not counted. Requirements - Regular sitting at a computer workstation for extended periods of time. - Performing tasks with intermittent repetitive motion (such as typing). - Occasionally standing or walking with objects weighing up to 10 pounds. - Lifting, pushing, and/or pulling objects weighing up to 50 pounds. Working Conditions - Lifting, pushing, and/or pulling objects up to 50lbs: Occasional (< 10% of the time) - Lifting, pushing, and/or pulling objects over 50lbs: Never - Standing or walking with objects up to 10lbs: Occasional (< 10% of the time) - Standing or walking with objects up to 25lbs: Never - Sitting at computer workstation for extended periods: Regular (> 50% of the time) - Risk of back injury from moving, lifting or positioning patients, equipment, or materials: Never - Repetitive motion: Intermittent (10% - 50% of the time) - Job-related travel: Occasional (< 10% of the time) - All other conditions: Never Department Collaboration Shift Days (United States of America) Time Type Full time Address 301 Rose Street, Lexington, Kentucky
Role Description Responsible for financial clearance of pre-service registration, including demographics, coverages, eligibility, guarantor type, COB, and benefits verification to ensure timely payment and increase efficiency during check-in of scheduled encounters ensuring a smooth patient access experience. Resolves complex registration scenarios that kick-out from registration and RTE programming. Coordinates with patients, payers, authorization coordinators, and registration representatives. Contributes to process improvements, supports frontline staff through feedback and error correction, and helps maintain compliance with organizational policies, payer requirements, and regulatory standards. - Maintains a worklist of pre-service complex registration and RTE kickouts. - Verifies insurance benefits and shares information with authorization team for resolution through authorization workflows and partnerships with clinical teams. - Reviews and validates the accuracy of registration data, ensuring corrections are made to enable financial clearance and check-in efficiency. - Contacts patients, payers, financial counselors, and authorization coordinators to collect or clarify information such as insurance coverage or financial responsibility. - Documents communications, tracks responses, and updates patient account records with accuracy and attention to detail. - Meets departmental KPIs related to pre-service clearance, pre-registration accuracy, and patient satisfaction. - Collaborates with clinical, scheduling, billing, and revenue cycle teams to ensure seamless information flow and patient access efficiency. - Participates in departmental meetings and improvement initiatives aimed at enhancing pre-registration and financial clearance processes. - Perform other duties as assigned. Qualifications - High school diploma or equivalent. - 2–3 years of experience in patient access, registration, insurance verification, billing, revenue cycle operations, or payer related field. - An equivalent combination of education and experience may be considered. All experience must be paid and in the same related field. Part-time and PRN experience will be prorated based on hours worked per week. Volunteer work and internships for academic credit are not counted. Requirements - Certifications & Licensures: N/A Benefits - None specified. Working Conditions - Lifting, pushing, and/or pulling objects up to 50lbs: Never or minimal. - Lifting, pushing, and/or pulling objects over 50lbs: Never. - Standing or walking with objects up to 10lbs: Intermittent (10%–50%). - Standing or walking with objects up to 25lbs: Never to Occasional (not a regular expectation). - Sitting at computer workstation for extended periods: Regular (> 50% of the time). - Risk of back injury from moving, lifting, or positioning patients, equipment, or materials: Never. - Repetitive motion: Regular (> 50% of the time) (typing, data entry, scanning). - Working at heights above 4 feet: Never. - Working in confined spaces: Never. - Risk of injuries from use of equipment on the job: Rare. - Job-related travel: Never to Occasional. - Loud noises: Occasional (< 10% of the time). - Temperature extremes: Never. - Hazardous chemicals and fumes including waste: Occasional (< 10% of the time). - Radiation: Occasional (< 10% of the time). - Burns: Never. - Cuts/Punctures: Never to Occasional. - Bloodborne/airborne pathogens: Intermittent (10%–50%). - Recombinant DNA or viral vectors: Never. - Combative/violent people: Intermittent (10%–50%). - Animal handling (including carcasses): Never. - Please specify others: High-stress environment, frequent patient/family interactions, and potential exposure to traumatic situations. Physical Demands This position requires intermittent sitting at a computer workstation for extended periods of time; performing tasks with repetitive motions (such as typing); intermittent standing or walking with objects weighing up to 10 pounds; occasional standing or walking with objects weighing up to 25 pounds; and occasional lifting, pushing, or pulling objects weighing up to 50 pounds. Department Not specified. Shift Days (United States of America) Time Type Full time Address 2201 Lexington Ave, Ashland, Kentucky
Title: HIM Representative Location: Remote-KY Job Description: time type Full time job requisition id R-000002399 At UK King's Daughters, we’re not just a healthcare facility — we’re a family of dedicated professionals who share a passion for making a meaningful difference in the lives of our patients. We’re more than just a place to work; we’re a place to grow, thrive, and contribute to our community. Job Description: Job Summary Responsible for processing and fulfilling medical record requests in compliance with HIPAA, state and federal laws, and organizational policies. Provides customer service to patients, families, providers, legal entities, and third-party requestors while ensuring accuracy, confidentiality, and timeliness. Utilizes electronic health records and related systems to retrieve, review, and release information. Supports quality, regulatory, and operational standards through accurate documentation and efficient workflow management. Essential Functions • Receives, reviews, and processes requests for medical records from patients, providers, attorneys, insurers, law enforcement, and other authorized parties. • Screens requests for completeness and compliance with HIPAA, state, federal, and enterprise policies before releasing information. • Retrieves and prepares records from electronic systems, paper files, microfilm, and off-site storage. • Certifies records, processes amendments, and ensures proper documentation of all releases. • Responds to subpoenas, court orders, and other legal requests in collaboration with Legal, Risk, and Privacy teams. • Provides customer service by answering calls, responding to inquiries, and assisting walk-in visitors with record requests. • Releases information through approved methods including fax, mail, portal, electronic media, or secure transfer. • Invoices requestors, reconciles payments, and manages outstanding balances in compliance with contracts and policies. • Documents all requests, releases, and actions in EPIC ROI and other health information systems. • Maintains productivity, accuracy, and quality standards while safeguarding confidentiality. • Performs other duties as assigned. Education Requirement: High school diploma or equivalent experience Experience Requirement: 2-3 years of experience An equivalent combination of education and experience may be considered. All experience must be paid and in the same related field. Part-time and PRN experience will be prorated based on hours worked per week. Volunteer work and internships for academic credit are not counted. Certifications & Licensures: N/A Working Conditions A. Lifting, pushing, and/or pulling objects up to 50lbs: 2. Occasional (< 10% of the time) B. Lifting, pushing, and/or pulling objects over 50lbs: 1. Never C. Standing or walking with objects up to 10lbs: 2. Occasional (< 10% of the time) D. Standing or walking with objects up to 25lbs: 1. Never E. Sitting at computer workstation for extended periods: 4. Regular (> 50% of the time) F. Risk of back injury from moving, lifting or positioning patients, equipment, or materials: 1. Never G. Repetitive motion: 4. Regular (> 50% of the time) H. Working at heights above 4 feet: 1. Never I. Working in confined spaces: 1. Never J. Risk of injuries from use of equipment on the job: 1. Never K. Job-related travel: 2. Occasional (< 10% of the time) L. Loud noises: 1. Never M. Temperature extremes: 1. Never N. Hazardous chemicals and fumes including waste: 1. Never O. Radiation: 1. Never P. Burns: 1. Never Q. Cuts/Punctures: 1. Never R. Bloodborne/airborne pathogens: 1. Never S. Recombinant DNA or viral vectors: 1. Never T. Combative/violent people: 1. Never U. Animal handling (including carcasses): 1. Never V. Please specify other(s) and amount of exposure (i.e. Occasional, Intermittent or Regular): N/A Physical Demands This position requires regular sitting at a computer workstation for extended periods of time; performing tasks with regular repetitive motions (such as typing); intermittent standing or walking with objects weighing up to 10 pounds; and occasional lifting, pushing, and/or pulling of objects up to 50 pounds or standing or walking with objects up to 25 pounds. IT Department: Information Management Shift: Days (United States of America) Time Type: Full time Address: 2201 Lexington Ave City, State: Ashland, Kentucky
Title: Patient Registration Representative Location: Remote-KY Job Description: At UK St. Claire, our staff is our greatest asset in the mission to create a healthier and more prosperous population. We strive to foster the talent and potential of our employees and prioritize safe working conditions and equal compensation rates to ensure that continual growth is possible. UKSC is a nurturing workplace for all healthcare professionals. We invite you to explore our current job openings and see if our opportunities could be the right fit for you. Responsible for ensuring accuracy and completeness of patient registration and billing data after the clinical encounter. Provides expertise in reviewing, correcting, and submitting claims to support timely and accurate reimbursement. Coordinates with patients, payers, and internal departments to collect missing information, resolve data errors, and reduce denials. Contributes to process improvements, mentors staff and supports revenue cycle performance by maintaining compliance with organizational policies and regulatory standards. Essential Functions • Maintains a queue or worklist of accounts flagged for registration or billing follow-up. • Independently review and correct claims and charge errors rejected, denied, or suspended due to registration or data issues. • Contacts patients to collect or clarify workers’ compensation, accident, or insurance details including claim numbers, employer, or authorization information. • Documents communications, tracks responses, and updates patient account records with accuracy. • Coordinates with employers, insurance carriers, attorneys, or adjusters to obtain required documentation. • Verifies and obtains subrogation or third-party liability information to support accurate billing. • Meets departmental KPIs for claim resolution, registration completeness, denial reduction, and accounts receivable performance. • Collaborates with registration, billing, clinical, coding, and customer service teams to ensure seamless information flow. • Provides feedback to frontline registration staff to reduce recurring data entry errors. • Participates in process improvement initiatives to enhance registration and billing accuracy. • Performs other duties as assigned. Education Requirement: High school diploma or equivalent Experience Requirement: 2–3 years of experience in patient access, registration, billing, or revenue cycle operations An equivalent combination of education and experience may be considered. All experience must be paid and in the same related field. Part-time and PRN experience will be prorated based on hours worked per week. Volunteer work and internships for academic credit are not counted. Certifications & Licensures: N/A Working Conditions A. Lifting, pushing, and/or pulling objects up to 50lbs: 1. Intermittent (10%-50%). B. Lifting, pushing, and/or pulling objects over 50lbs: 1. Never. C. Standing or walking with objects up to 10lbs: 3. Intermittent (10%–50%). D. Standing or walking with objects up to 25lbs: 1. Never to 2. Occasional (not a regular expectation). E. Sitting at computer workstation for extended periods: 4. Intermittent (10%-50%). F. Risk of back injury from moving, lifting, or positioning patients, equipment, or materials: 1. Never. G. Repetitive motion: 4. Regular (> 50% of the time) (typing, data entry, scanning). H. Working at heights above 4 feet: 1. Never. I. Working in confined spaces: 1. Never. J. Risk of injuries from use of equipment on the job: 1. Rare. K. Job-related travel: 1. Never to 2. Occasional. L. Loud noises: 2. Occasional (< 10% of the time). M. Temperature extremes: 1. Never. N. Hazardous chemicals and fumes including waste: 2. Occasional (< 10% of the time). O. Radiation: 2. Occasional (< 10% of the time). P. Burns: 1. Never. Q. Cuts/Punctures: 1. Never to 2. Occasional R. Bloodborne/airborne pathogens: 3. Intermittent (10%–50%). S. Recombinant DNA or viral vectors: 1. Never. T. Combative/violent people: 3. Intermittent (10%–50%). U. Animal handling (including carcasses): 1. Never. V. Please specify others: Exposure to communicable diseases. High-stress environment, frequent patient/family interactions, and potential exposure to traumatic situations. Physical Demands This position requires intermittent sitting at a computer workstation for extended periods of time; performing tasks with repetitive motions (such as typing); intermittent standing or walking with objects weighing up to 10 pounds; occasional standing or walking with objects weighing up to 25 pounds; and occasional lifting, pushing, or pulling objects weighing up to 50 pounds. The role also involves frequent standing while performing tasks and frequent walking throughout the work environment. Department: Patient Access Center Shift: Days (United States of America) Time Type: Full time
Title: Supervisor, Patient Engagement Location: KY Full time Remote job requisition id R-000002398 Job Description: At UK King's Daughters, we’re not just a healthcare facility — we’re a family of dedicated professionals who share a passion for making a meaningful difference in the lives of our patients. We’re more than just a place to work; we’re a place to grow, thrive, and contribute to our community. Job Description: Job Summary Responsible for supervising daily operations of the enterprise contact center to ensure consistent, high-quality, and patient-focused service. Oversees staff operations related to handling inquiries, scheduling, registration, and financial clearance activities. Ensures compliance with organizational policies, HIPAA regulations, payer requirements, and service-level standards. Coordinates workflows, monitors performance, and implements process improvements to enhance operational efficiency and the patient experience. Essential Functions • Supervises daily contact center operations, ensuring service levels and performance goals are met. • Oversees staff performance by providing coaching, mentoring, and evaluations. • Monitors quality of patient interactions and implements corrective action when needed. • Ensures compliance with HIPAA, organizational policies, and payer requirements. • Collaborates with clinical, billing, and revenue cycle teams to resolve escalated issues. • Develops and maintains policies, procedures, and training resources for staff. • Prepares and analyzes reports to monitor productivity, quality, and service-level performance. • Coordinates staff schedules and resource allocation to meet workload demands. • Identifies and implements process improvements to optimize efficiency and patient satisfaction. • Performs other duties as assigned. Education Requirement: High school diploma or equivalent Experience Requirement: 0-4 years of related/progressive experience An equivalent combination of education and experience may be considered. All experience must be paid and in the same related field. Part-time and PRN experience will be prorated based on hours worked per week. Volunteer work and internships for academic credit are not counted. Certifications & Licensures: N/A Working Conditions A. Lifting, pushing, and/or pulling objects up to 50lbs:2. Occasional (< 10% of the time) B. Lifting, pushing, and/or pulling objects over 50lbs:1. Never C. Standing or walking with objects up to 10lbs:3. Intermittent (10% - 50% of the time) D. Standing or walking with objects up to 25lbs:2. Occasional (< 10% of the time) E. Sitting at the computer workstation for extended periods:3. Intermittent (10% - 50% of the time) F. Risk of back injury from moving, lifting or positioning patients, equipment, or materials:2. Occasional (< 10% of the time) G. Repetitive motion:3. Intermittent (10% - 50% of the time) H. Working at heights above 4 feet:1. Never I. Working in confined spaces:1. Never J. Risk of injuries from use of equipment on the job:2. Occasional (< 10% of the time) K. Job-related travel:2. Occasional (< 10% of the time) L. Loud noises:1. Never M. Temperature extremes:1. Never N. Hazardous chemicals and fumes including waste:2. Occasional (< 10% of the time) O. Radiation:1. Never P. Burns:1. Never Q. Cuts/Punctures:2. Occasional (< 10% of the time) R. Bloodborne/airborne pathogens:2. Occasional (< 10% of the time) S. Recombinant DNA or viral vectors:1. Never T. Combative/violent people:1. Never U. Animal handling (including carcasses):1. Never V. Please specify other(s) and amount of exposure (i.e. Occasional, Intermittent or Regular): N/A Physical Demands This position requires intermittent sitting at a computer workstation for extended periods of time; performing tasks with repetitive motions (such as typing); intermittent standing or walking with objects weighing up to 10 pounds; occasional standing or walking with objects weighing up to 25 pounds; and occasional lifting, pushing, or pulling objects weighing up to 50 pounds. Department: Patient Access Center
Title: Research Technologist Senior Location: Remote-KY Job Description: Job Summary Responsible for executing advanced experimental protocols, supporting interdisciplinary research initiatives, and maintaining high-performance laboratory and cyberinfrastructure systems. Provides technical expertise, ensures research continuity, and contributes to scientific advancement through data analysis, troubleshooting, and innovation. Coordinates collaborative efforts across teams, mentors junior staff, and aligns lab practices with regulatory and institutional standards. Develops research capabilities that accelerate discovery in academic and clinical research environments. Essential Functions • Designs and conducts moderately complex scientific experiments, optimizing protocols to meet evolving research objectives. • Analyzes and interprets experimental data, prepares visualizations, and contributes to scientific publications and grant applications. • Builds and supports laboratory and computing systems, including configurations that enable high-performance research workflows. • Monitors system performance, applies patches and upgrades, and ensures the security and integrity of research environments. • Maintains detailed records of experimental procedures, system configurations, and research outcomes for audit and reproducibility. • Ensures compliance with institutional, federal, and safety standards. • Guides and mentors junior technologists, students, and lab personnel in technical procedures and research methods. • Coordinates daily laboratory operations, including equipment maintenance, procurement, and vendor interactions. • Collaborates with internal and external stakeholders including faculty, IT professionals, and vendors to support interdisciplinary research. • Performs other duties as assigned. Education Requirement Bachelor’s degree in computer science, information systems, or a related field Experience Requirement 5+ years of experience An equivalent combination of education and experience may be considered. All experience must be paid and in the same related field. Part-time and PRN experience will be prorated based on hours worked per week. Volunteer work and internships for academic credit are not counted. Certifications & Licensures N/A Working Conditions A. Lifting, pushing, and/or pulling objects up to 50lbs:2. Occasional (< 10% of the time) B. Lifting, pushing, and/or pulling objects over 50lbs:1. Never C. Standing or walking with objects up to 10lbs:3. Intermittent (10% - 50% of the time) D. Standing or walking with objects up to 25lbs:2. Occasional (< 10% of the time) E. Sitting at computer workstation for extended periods:3. Intermittent (10% - 50% of the time) F. Risk of back injury from moving, lifting or positioning patients, equipment, or materials:2. Occasional (< 10% of the time) G. Repetitive motion:3. Intermittent (10% - 50% of the time) H. Working at heights above 4 feet:1. Never I. Working in confined spaces:1. Never J. Risk of injuries from use of equipment on the job:2. Occasional (< 10% of the time) K. Job-related travel:2. Occasional (< 10% of the time) L. Loud noises:1. Never M. Temperature extremes:1. Never N. Hazardous chemicals and fumes including waste:2. Occasional (< 10% of the time) O. Radiation:1. Never P. Burns:1. Never Q. Cuts/Punctures:2. Occasional (< 10% of the time) R. Bloodborne/airborne pathogens:2. Occasional (< 10% of the time) S. Recombinant DNA or viral vectors:1. Never T. Combative/violent people:1. Never U. Animal handling (including carcasses):1. Never V. Please specify other(s) and amount of exposure (i.e. Occasional, Intermittent or Regular):N/A Physical Demands This position requires intermittent sitting at a computer workstation for extended periods of time; performing tasks with repetitive motions (such as typing); intermittent standing or walking with objects weighing up to 10 pounds; occasional standing or walking with objects weighing up to 25 pounds; and occasional lifting, pushing, or pulling objects weighing up to 50 pounds. Also involves some exposure to risk of back injury from moving, lifting, or positioning patients, equipment, or materials; risk of injuries from use of equipment on the job; hazardous chemicals and fumes including waste; cuts/punctures; and bloodborne or airborne pathogens. Department: Computing Infrastructure Shift: Days (United States of America) Time Type: Full time
Title: Quality and Vendor Analyst Location: Remote-KY Job Description: At UK King's Daughters, we’re not just a healthcare facility — we’re a family of dedicated professionals who share a passion for making a meaningful difference in the lives of our patients. We’re more than just a place to work; we’re a place to grow, thrive, and contribute to our community. Responsible for monitoring vendor performance against contractual standards. Ensures compliance with service level agreements and organizational policies. Develops reporting and analysis to evaluate quality outcomes and identify areas for improvement. Coordinates vendor relationship management to optimize efficiency and service delivery. Provides insights to leadership to support data-driven decisions. Essential Functions • Supports development of quality assurance scorecards for billing, coding, collections, and other revenue cycle activities. • Performs monthly audits and creates quality assessments for enterprise management. • Conducts compliance audits to verify billing accuracy and regulatory adherence. • Coordinates with revenue cycle stakeholders and training teams to update quality standards and SOPs. • Validates billing software and workflows to ensure they meet quality requirements. • Performs quality reviews of vendor staff and enforces performance standards consistent with internal employees. • Compiles and distributes vendor performance reports, including scorecards and aging reports. • Manages vendor work queues and reporting to ensure timely completion of assigned tasks. • Performs other duties as assigned. Education Requirement: Bachelor’s degree Experience Requirement: 2+ years of experience An equivalent combination of education and experience may be considered. All experience must be paid and in the same related field. Part-time and PRN experience will be prorated based on hours worked per week. Volunteer work and internships for academic credit are not counted. Certifications & Licensures: N/A Working Conditions A. Lifting, pushing, and/or pulling objects up to 50lbs: 2. Occasional (< 10% of the time) B. Lifting, pushing, and/or pulling objects over 50lbs: 1. Never C. Standing or walking with objects up to 10lbs: 2. Occasional (< 10% of the time) D. Standing or walking with objects up to 25lbs: 1. Never E. Sitting at computer workstation for extended periods: 4. Regular (> 50% of the time) F. Risk of back injury from moving, lifting or positioning patients, equipment, or materials: 1. Never G. Repetitive motion: 4. Regular (> 50% of the time) H. Working at heights above 4 feet: 1. Never I. Working in confined spaces: 1. Never J. Risk of injuries from use of equipment on the job: 1. Never K. Job-related travel: 2. Occasional (< 10% of the time) L. Loud noises: 1. Never M. Temperature extremes: 1. Never N. Hazardous chemicals and fumes including waste: 1. Never O. Radiation: 1. Never P. Burns: 1. Never Q. Cuts/Punctures: 1. Never R. Bloodborne/airborne pathogens: 1. Never S. Recombinant DNA or viral vectors: 1. Never T. Combative/violent people: 1. Never U. Animal handling (including carcasses): 1. Never V. Please specify other(s) and amount of exposure (i.e. Occasional, Intermittent or Regular): N/A Physical Demands This position requires intermittent sitting at a computer workstation for extended periods of time; performing tasks with repetitive motions (such as typing); intermittent standing or walking with objects weighing up to 10 pounds; occasional standing or walking with objects up to 25 pounds; and occasional lifting, pushing, and/or pulling objects weighing up to 50 pounds. Department: Debt & PFS Quality Shift: Days (United States of America) Time Type: Full time
Title: Patient Financial Services Representative Location: Remote-KY time type Full time job requisition id R-000002382 Job Description: At UK St. Claire, our staff is our greatest asset in the mission to create a healthier and more prosperous population. We strive to foster the talent and potential of our employees and prioritize safe working conditions and equal compensation rates to ensure that continual growth is possible. UKSC is a nurturing workplace for all healthcare professionals. We invite you to explore our current job openings and see if our opportunities could be the right fit for you. Job Summary Responsible for managing moderate-complexity patient account activities to optimize reimbursement and reduce accounts receivable. Provides expertise in billing, follow-up, collections, and/or denials resolution to improve financial outcomes. Ensures accuracy of charge, claim, and payment data through reviews and targeted corrections. Recommends workflow improvements, reporting insights, and queue management practices that elevate productivity. Coordinates cross-functional problem solving with coding, clinical, and payer partners to support organizational financial objectives. Essential Functions • Provides expertise in billing, follow-up, collections, and/or denials resolution. Performs timely follow-up on outstanding claims and appeals to meet aging and recovery targets. • Reviews charge, payment, and adjustment activity to identify variances and initiate corrective action. • Reconciles patient balances and payer remittances to ensure accurate application of payments and adjustments. • Communicates professionally with stakeholders regarding estimates, statements, and complex balance questions. • Collaborates with coding, authorization, and utilization review teams to resolve documentation and coverage gaps. • Maintains compliance with HIPAA, FDCPA, and payer contract provisions in all actions. • Performs other duties as assigned. Education Requirement: High school diploma or equivalent Experience Requirement: 2-3 years of experience An equivalent combination of education and experience may be considered. All experience must be paid and in the same related field. Part-time and PRN experience will be prorated based on hours worked per week. Volunteer work and internships for academic credit are not counted. Certifications & Licensures: N/A Working Conditions A. Lifting, pushing, and/or pulling objects up to 50lbs:2. Occasional (< 10% of the time) B. Lifting, pushing, and/or pulling objects over 50lbs:1. Never C. Standing or walking with objects up to 10lbs:3. Intermittent (10% - 50% of the time) D. Standing or walking with objects up to 25lbs:2. Occasional (< 10% of the time) E. Sitting at the computer workstation for extended periods:3. Intermittent (10% - 50% of the time) F. Risk of back injury from moving, lifting or positioning patients, equipment, or materials:2. Occasional (< 10% of the time) G. Repetitive motion:3. Intermittent (10% - 50% of the time) H. Working at heights above 4 feet:1. Never I. Working in confined spaces:1. Never J. Risk of injuries from use of equipment on the job:2. Occasional (< 10% of the time) K. Job-related travel:2. Occasional (< 10% of the time) L. Loud noises:1. Never M. Temperature extremes:1. Never N. Hazardous chemicals and fumes including waste:2. Occasional (< 10% of the time) O. Radiation:1. Never P. Burns:1. Never Q. Cuts/Punctures:2. Occasional (< 10% of the time) R. Bloodborne/airborne pathogens:2. Occasional (< 10% of the time) S. Recombinant DNA or viral vectors:1. Never T. Combative/violent people:1. Never U. Animal handling (including carcasses):1. Never V. Please specify other(s) and amount of exposure (i.e. Occasional, Intermittent or Regular): N/A Physical Demands This position requires intermittent sitting at a computer workstation for extended periods of time; performing tasks with repetitive motions (such as typing); intermittent standing or walking with objects weighing up to 10 pounds; occasional standing or walking with objects weighing up to 25 pounds; and occasional lifting, pushing, or pulling objects weighing up to 50 pounds. Department: Shift: Days (United States of America) Time Type: Full time Address: 2201 Lexington Ave City, State: Ashland, Kentucky
Title: Senior Electronic Health Records Analyst Location: Remote-KY Job Description: At UK St. Claire, our staff is our greatest asset in the mission to create a healthier and more prosperous population. We strive to foster the talent and potential of our employees and prioritize safe working conditions and equal compensation rates to ensure that continual growth is possible. UKSC is a nurturing workplace for all healthcare professionals. We invite you to explore our current job openings and see if our opportunities could be the right fit for you. Job Summary Responsible for advanced configuration, optimization, and support of clinical applications within the enterprise EHR. Provides subject matter expertise in system design, workflow integration, and troubleshooting complex issues. Ensures alignment with regulatory standards and organizational requirements while mentoring junior analysts and contributing to improvements in system performance and user adoption. Essential Functions • Performs advanced design, configuration, and optimization of clinical application workflows. • Provides subject matter expertise in application build and workflow integration. • Troubleshoots and resolves complex application issues, conducting root cause analysis and solution design. • Develops and executes test plans for integrated and regression testing. • Collaborates with clinicians, governance groups, and IT teams to align enhancements with requirements. • Maintains detailed documentation of workflows, build standards, and testing results. • Monitors application performance and compliance with regulatory standards. • Mentors junior and intermediate analysts in technical skills and best practices. • Coordinates with vendors to support upgrades, releases, and integrations. • Performs other duties as assigned. Education Requirement: Bachelor’s degree Experience Requirement: 5+ years of experience An equivalent combination of education and experience may be considered. All experience must be paid and in the same related field. Part-time and PRN experience will be prorated based on hours worked per week. Volunteer work and internships for academic credit are not counted. Certifications & Licensures: Epic certification Working Conditions A. Lifting, pushing, and/or pulling objects up to 50lbs: 2. Occasional (< 10% of the time) B. Lifting, pushing, and/or pulling objects over 50lbs: 1. Never C. Standing or walking with objects up to 10lbs: 2. Occasional (< 10% of the time) D. Standing or walking with objects up to 25lbs: 1. Never E. Sitting at computer workstation for extended periods: 4. Regular (> 50% of the time) F. Risk of back injury from moving, lifting or positioning patients, equipment, or materials: 1. Never G. Repetitive motion: 4. Regular (> 50% of the time) H. Working at heights above 4 feet: 1. Never I. Working in confined spaces: 1. Never J. Risk of injuries from use of equipment on the job: 1. Never K. Job-related travel: 2. Occasional (< 10% of the time) L. Loud noises: 1. Never M. Temperature extremes: 1. Never N. Hazardous chemicals and fumes including waste: 1. Never O. Radiation: 1. Never P. Burns: 1. Never Q. Cuts/Punctures: 1. Never R. Bloodborne/airborne pathogens: 1. Never S. Recombinant DNA or viral vectors: 1. Never T. Combative/violent people: 1. Never U. Animal handling (including carcasses): 1. Never V. Please specify other(s) and amount of exposure (i.e. Occasional, Intermittent or Regular): N/A Physical Demands This position requires regular sitting at a computer workstation for extended periods of time; performing tasks with regular repetitive motions (such as typing); intermittent standing or walking with objects weighing up to 10 pounds; and occasional lifting, pushing, and/or pulling of objects up to 50 pounds or standing or walking with objects up to 25 pounds. IT Department: Cycle Billing
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