UFS LLC

Role Description Navanta empowers community banks and our people to thrive – together. As part of a diverse and skilled Advisory team, you will be tasked with contributing to the development, maintenance and delivery of compliance-related applications, services, initiatives and thought leadership both internally and externally. This position works under the leadership of the Manager of Compliance Services Operations in collaboration with other teammates across the company. Qualifications - Enjoy working in a team-oriented, collaborative environment - Strong analytical, creative problem-solving and troubleshooting abilities - Motivated, curious and independent learner with a strong sense of ownership and accountability - Ability to work effectively with deadline requirements - Excellent verbal and written communication skills - Ability to excel at managing multiple projects and responsibilities in a fast-paced, customer-centric environment with a focus on accuracy and details - Effective time-management, prioritization and scheduling skills - Take ownership of customers issues and follow problems through to resolution - Desire to continually improve and contribute to our Purpose of Empowering Community Banks and our People to Thrive – Together Requirements - Maintain an in-depth level understanding of community financial institutions technology and information security environment. - May provide input into sales and marketing materials. - Produce reliable, accurate, complete, timely and high-quality work products and deliverables that will be reviewed by Navanta personnel and ultimately delivered to customer senior management; Examples may include but are not limited to board training, GAP analysis, risk assessments, test documentation, employee training, SaaS product training material. - Continuously develop technical expertise in FFIEC regulatory compliance and may obtain relevant certifications (CRISC, CISM, CRCM). - Interact with customer personnel and management in a professional manner; communicate clearly, providing informative and timely updates to appropriate parties. - Train customer personnel on compliance services and products. Review customer policies and advise clients on how to better meet regulatory compliance standards. Proactively seek out increased responsibilities to provide value and excellent customer service. - Occasionally provide in-person support to clients visiting our office, and onsite support to clients at their offices. - Collaborate with team members to resolve more complex problems and escalate as needed. - Look for and provide efficiencies for process improvement in relation to automation and security. - Other Duties as assigned Education and/or Experience - Possession of critical thinking skills, communication skills (verbal and written) and interpersonal skills - Prior Banking Experience - Ability to work well in a team environment - Ability to anticipate work needs, accept ownership and ensure follow through - Recognize problems, identify possible causes and resolve routine problems - Ability to manage multiple tasks and prioritize accordingly - Detail-oriented and work effectively under pressure while meeting all applicable deadlines - Ability to perform at high levels in a fast-paced environment - Friendly, courteous, service-oriented, flexible and enjoy working with a variety of individuals - Establish and maintain effective working relationships with internal and external organizations, groups, team members and individuals - Recent (within the last 5 years) experience at a financial institution (bank and/or credit union) is a plus Physical Demands - Regularly required to sit and use hands to finger, handle, or touch objects, tools, or controls. - Frequently required to talk or hear. - Occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. - Must occasionally lift and/or move up to 10 pounds, usually waist high, up to 50 feet away. - Specific vision abilities required include close vision and the ability to adjust focus. Work Environment - Typical office environment - Up to 10% travel time may be required - Participation in culture-related meetings, activities and events is required. Company Description Navanta is the community bank technology outfitter that inspires confidence for community banks, by providing purpose-built solutions that make technology work for them, instead of the other way around. Founded in 1991, our purpose is to Empower Community Banks and Our People to Thrive – Together. Our engaged culture is strongly influenced by the passion our team members bring while serving Community Banks and their communities. We believe in encouraging confidence in each other and delivering solutions that make our customers confident with us.