UBT Accountants

• Maintain interior (and some exterior) planting schemes to a consistently high standard • Watering, pruning, trimming plants and ensuring they have the optimal light conditions • Manage daily schedules and routes efficiently across central London sites • Build strong, professional relationships with clients on-site • Ensure all work aligns with company quality standards and service expectations

• Identify, approach, and convert new customers using a mix of phone, email, LinkedIn, samples, and face-to-face meetings • Grow and nurture existing retail accounts to achieve monthly sales and gross profit targets • Spend at least three days per week visiting customers across the region • Maintain an accurate and up-to-date CRM, logging all activity, opportunities, and forecasts • Produce monthly sales forecasts by customer and track performance against budget • Take full commercial ownership of accounts, maximising in-stock opportunities and margins • Collaborate closely with the EUK Sales Manager, internal sales team, and wider commercial team

• Respond to service callouts and breakdowns within agreed timeframes • Diagnose faults efficiently and carry out effective repairs to minimise downtime • Carry out planned servicing, preventative maintenance and safety checks • Liaise closely with the Lead Engineer, providing clear updates on job progress • Maintain accurate service records, asset lists and on-site audits • Deliver consistently high levels of customer service in sensitive care environments • Ensure service vehicle, tools and stock levels are maintained to a high standard • Provide parts and procurement information where required • Participate in a rota that may occasionally include weekend cover • Attend training sessions to remain current with equipment and industry standards

• Proactively identifying and prospecting new customers through research, outbound activity and networking • Developing a strong understanding of sector-specific challenges, regulations and packaging requirements • Managing and progressing opportunities through the sales pipeline using CRM • Arranging and conducting virtual and face-to-face meetings to present products and solutions • Preparing tailored proposals and quotations in collaboration with marketing, operations and finance teams • Supporting the smooth onboarding of new clients by working closely with internal stakeholders • Representing the business at exhibitions, trade shows and industry events • Reporting regularly on pipeline activity, wins and performance against targets