Trulite Glass & Aluminum Solutions

Role Description We are a fast-paced and growing company looking to add a reliable, detail-oriented Cash Apps Specialist to our in-house team. This role is ideal for someone who enjoys administrative work, wants to learn, and is eager to grow within the company--especially in accounting and operations. - Post daily cash receipts accurately and promptly - Process Accounts Payable (AP) tickets and assist with invoice entry - Scan checks and maintain organized digital records - Provide general administrative and accounting support as needed - Assist with filing, data entry, and document management - Work closely with the accounting team to ensure timely, accurate workflow - Support office operations and contribute to a productive work environment Qualifications - Prior office or administrative experience preferred - Cash application experience required - Basic knowledge of Excel (sorting, filters, simple formulas) required - Strong attention to detail and commitment to accuracy required - Ability to learn quickly and take on increasing responsibility - Excellent organizational and communication skills - Dependable, hardworking, and able to manage multiple tasks - Interest in professional growth within accounting or office operations Benefits - Benefits starting DAY ONE! - Comprehensive benefit coverage including health, dental, vision, and life insurance - Short/long-term disability coverage - Access to a progressive financial training program - 401k employer match is 100% vested after one year - Health Savings Account (HSA) employer match, vested immediately at 100% - Trulite bears most of the cost of your benefits Company Description We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.

Role Description Trulite is looking for an Order Entry Software & Process Analyst to support accurate and efficient entry of glass orders and assist with testing and improving our internal order entry software. This role is ideal for someone with a strong attention to detail, familiarity with order processes, and an interest in improving how systems work. You’ll be working across departments to ensure orders are handled correctly and helping identify ways to improve the tools our teams use every day. - Create and follow test procedures to evaluate the performance of internal order entry and quoting software - Assist in developing and executing automated and manual testing scenarios - Report bugs clearly and make recommendations to improve system performance and usability - Retest software following bug fixes to confirm resolution and functionality - Document testing steps, results, and suggestions for improvement - Collaborate with software developers, implementation specialists, and customer service teams - Participate in meetings with cross-functional teams to provide user feedback and testing insights Qualifications - Previous glass experience as an order/data entry clerk, estimator, customer service or closely aligned role - 3+ years of previous experience - Demonstrated ability to interpret and work with glass measurements and specifications - Prior customer service experience, ideally in glass manufacturing or a custom product environment - Familiarity with software testing processes, or a willingness to learn and apply testing procedures - Strong verbal and written communication skills for effective team collaboration and documentation - Excellent organizational skills, with a proactive approach to problem-solving and follow-through - Proficient in Microsoft Office and order management systems; experience with ERP software (e.g., AX) is a plus Benefits - Immediate access to health, dental, vision, and life insurance benefits - Short/long-term disability coverage - Comprehensive wellness initiative including access to a progressive financial training program - 401k employer match is 100% vested after one year - Health Savings Account (HSA) match on both employee and family coverage - Trulite bears most of the cost of your benefits Company Description Trulite values you as an employee and is committed to helping you achieve financial independence. We are an Equal Opportunity Employer, embracing and encouraging our employees’ differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.

Role Description You are an experienced Collections Specialist with a strong background in B2B accounts receivable and commercial collections. This role combines financial analysis with customer service, as you'll review credit, set appropriate credit lines, and work closely with customers to resolve outstanding balances. Success in this role means not only reducing risk and bad debt but also building trust and long-term relationships with our customers. - Make at least 50 outbound calls a day. - Assess credit risk and establish credit limits for new customers. - Analyze customer financial statements. - Use and interpret Experian and NACM credit reports. - Conduct collection calls and customer visits to collect Accounts Receivables. - Negotiate customer disputes to resolve and document root causes. - Provide customer service and develop relationships with internal/external customers and branches. - Maintain accurate credit and collection files, documenting collection efforts for each customer. - Review collection reports to ascertain the status of collections and balances outstanding. - Establish work standards, develop objectives, and design/maintain effective workflows and operating procedures. - Interact with Sales Team to research Customer Account issues. - Market, train, counsel, advise, and communicate credit department policy and procedures to company personnel. - Participate in major department projects and take an active role in cross-functional teams to assist in driving quality improvements, processes, and initiatives. - Other tasks as assigned. Qualifications - Minimum of 4 years of experience working in a Credit, Collections, or Accounts Receivable position. - Minimum of 4 years of experience in a Customer Facing role. - 1-3 years of experience working in a Call Center. - Experience pulling and manipulating reports out of Experian. - Associate degree required; bachelor's degree in accounting or finance preferred. - Demonstrated proficiency in Math and Accounting skills. - Demonstrated proficiency in Financial Analysis. - Intermediate knowledge of Microsoft Word Products, particularly Word and Excel. - Excellent written and oral communication skills; particularly in the case of persuasion and influence. - Self-motivation and initiative; must be able to perform duties and responsibilities independently with minimal supervision. - Strong attention to detail. - Strong analytical and problem-solving skills. - Excellent customer service and interpersonal skills. - A "right-first-time" attitude. - Strong organizational skills including the ability to successfully execute multiple projects. - Strong personal and business ethics. Benefits - Immediate access to health, dental, vision, and life insurance benefits. - Short/long-term disability coverage. - Comprehensive wellness initiative including access to a progressive financial training program. - 401k employer match is 100% vested after one year. - Health Savings Account (HSA) with employer match for both employee and family coverage. - Trulite bears most of the cost of your benefits. Company Description We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.

Role Description We are looking for a Customer Enablement & Training Specialist to support our national customer base. The Customer Training Facilitator is responsible for planning, coordinating, and delivering structured training programs that help customers successfully adopt and use our digital ordering tools, ERP systems, and online resources. This role works closely with internal teams to ensure training is accurate, practical, and aligned with real-world glass and aluminum fabrication workflows. This is a remote position with up to 50% travel to customer locations. Qualifications - 3+ years of professional training, teaching, facilitation, or instructional experience - Experience leading structured training sessions for adult learners - Experience training technical software systems (ERP, portals, SaaS, or operational tools) - Strong presentation and communication skills - Ability to simplify complex technical processes - Strong organizational skills and attention to detail - Ability to work independently in a remote environment - Comfortable traveling up to 50% of the time - Experience in glass, aluminum fabrication, building products, or related industry preferred - Bilingual (English/Spanish) a plus Requirements - Plan, schedule, and deliver structured training programs for external customers (virtual and onsite) - Train customers on digital ordering systems, customer portals, ERP workflows, and operational tools - Develop and maintain training materials including slide decks, lesson plans, user guides, and quick reference materials - Customize training based on customer size and sophistication - Measure training effectiveness and customer adoption - Provide follow-up and reinforcement training as needed - Maintain documentation of training completion and engagement - Partner with IT, Operations, Sales, and Product teams to ensure technical accuracy - Translate complex system functionality into practical instruction - Support change management initiatives related to digital tools and processes - Perform other duties as assigned Benefits - Immediate access to health, dental, vision, and life insurance benefits - Short/long-term disability coverage - Comprehensive wellness initiative including access to a progressive financial training program - 401k employer match is 100% vested after one year - Health Savings Account (HSA) match for both employee and family coverage - Trulite bears most of the cost of your benefits Company Description We are an Equal Opportunity Employer. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.