Treasure Data

• Lead end-to-end delivery of customer engagements from scoping through execution and renewal. • Serve as the primary contact for client stakeholders while managing cross-functional teams to ensure on-time, in-scope delivery aligned to business outcomes. • Own engagement plan including scope, timelines, milestones, dependencies, and resources • Coordinate cross-functional teams (Solution Architects, Data Engineers, Product, Support) • Implement delivery governance: RAID logs, status reports, change control, communication plans • Ensure quality project artifacts: charters, SOWs, status decks, runbooks, handover documentation • Identify upsell/cross-sell opportunities with Sales and Customer Success • Define and track value metrics: adoption, performance, time-to-value, business impact