Transition Strategies, LLC

• Support the field wholesaling team and collaborate with our onboarding, document, administration and client experience teams • Build and maintain strong relationships with Plan Sponsors, Financial Professionals, Recordkeepers, CPA’s, etc. • Consult with Plan Sponsors and advisors on custom retirement plan design, administration, compliance, and operational issues • Review, interpret, and explain plan documents, amendments, notices, Summary Plan Descriptions, and IRS/DOL regulations • Analyze plan provisions, eligibility requirements, highly compensated/key employee status, and plan features • Identify and resolve plan compliance issues, including testing and correction matters • Understand and discuss ADP/ACP testing, Cross-testing and other profit-sharing allocation methods, Cash balance and 401(k) plan design coordination • Work with our Onboarding team to facilitate obtaining required client data and follow-up on missing items • Send service agreements to trustees via DocuSign, monitor completion, and maintain organized client records • Maintain working knowledge of multiple recordkeeper and other platform solutions

• Coordinate onboarding for new 401(k), profit sharing, defined contribution, and ESOP clients as assigned. • Gather required data and set up new clients in internal systems. • Ensure a smooth handoff from Sales to Onboarding to Plan Administration team. • Partner with advisors, CPAs, recordkeepers, and investment companies to execute onboarding tasks. • Monitor onboarding timelines, proactively addressing delays, risks, or missing information. • Coordinate investment company conversions for existing clients. • Prepare, review, and deliver plan documents, amendments, and restatements. • Ensure compliance with IRS, DOL, ERISA, and SECURE/SECURE 2.0 requirements. • Collaborate with internal technical experts on regulatory updates and document changes. • Welcome new clients and referral sources, reinforcing Blue Ridge’s value and service model. • Participate in client and advisor discussions to support onboarding and document needs. • Follow established workflows to ensure consistency, quality, and compliance. • Identify opportunities to improve processes, tools, and client experience. • Provide timely, professional communication to clients, advisors, and internal partners.

• Serve as a lead presenter for ESOP educational sessions, delivering in-depth content to diverse employee groups both virtually and in person. • Consult with clients to understand cultural, demographic, and communication needs and develop appropriate communication approaches. • Facilitate workshops, interactive learning activities, webinars, and employee ownership events to employees, managers, executive leadership, and Board members. • Lead the development of custom, high quality communication materials including presentations, handouts, videos, learning tools, and digital/print assets. • Manage communication components of complex client engagements with minimal oversight. • Mentor, train, and support ESOP Communication Consultant I and II team members. • Collaborate closely with internal departments—including marketing, IT, HR, and ESOP administration—to ensure consistent messaging and seamless client service. • Represent Blue Ridge Associates at conferences, webinars, and industry events.

• Manage all aspects of administration for an assigned block of plans • Consult with plan sponsors and advisors regarding plan related matters • Ability to read and interpret plan documents • Calculate employer contributions (including cross-tested contributions) • Perform all annual compliance testing • Calculate and process refunds (including 415 refunds) • Complete Form 5500, Form 5500-SFs, and Form 5330 • Assist clients with the correction of operational issues

• Serve as the primary relationship lead for premier, elite, and/or highly complex ESOP clients. • Act as the escalation point for sensitive, high-impact, or complex client issues requiring senior-level judgment. • Strengthen client retention by delivering strategic value messages and proactive insights. • Build high-trust relationships with executive-level client contacts and boards/committees. • Partner with internal administration and consulting teams to ensure timely, accurate, and strategic delivery of services. • Oversee annual administration timelines and ensure clients remain informed and prepared for all milestones. • Develop and deliver advanced Plan Health Reviews tailored to complex clients, including deeper analysis, trends, and strategic guidance. • Conduct detailed profitability analysis on assigned clients and recommend fee changes or service adjustments. • Provide high-level demonstrations of ESOPConnection and support client adoption strategies. • Collaborate in creating and refining internal procedures, workflows, and client care standards.

• Serving as a point of contact in conjunction with the plan consultant addressing client inquiries and concerns • Effectively and authentically communicating Blue Ridge’s value to clients, specifically with “at risk” clients • Accountable for client satisfaction through pro-active touches throughout the annual cycle • Collaborate with internal teams to ensure service delivery meets client expectations • Preparation and annual review of Plan health report sharing important statistics, services, and goals with clients • Identify opportunities for ESOP consulting and cross-selling services to cultivate new revenue streams

• Administering a caseload of complex ESOP clients • Managing all aspects of plan administration including compliance testing (e.g., 409(p)), allocations, distributions, and recordkeeping • Preparing and reviewing government filings (e.g., Form 5500) • Serving as the main point of contact for client communication • Reviewing plan documents and resolving technical questions • Supporting and mentoring junior team members • Participating in special projects or initiatives as needed

• Managing end-to-end client engagements • Performing compliance testing, including 409(p), recordkeeping, distributions, and regulatory reporting • Identifying and solving technical plan issues • Collaborating with internal teams and client contacts to ensure seamless service

• Deliver presentations to employee groups on-site or virtually, supporting client ESOP education initiatives. • Assist with the creation and delivery of custom learning activities, employee ownership workshops, and webinars. • Develop custom communication tools, including presentations, handouts, learning games, and digital assets tailored to client needs. • Collaborate closely with the ESOP Communication Services team to execute communication plans and meet departmental goals. • Partner with marketing, IT, and other internal teams as needed to ensure consistent messaging and high-quality deliverables. • Represent the firm by promoting ESOP communication services at conferences, in articles, webinars, and discussions with prospective clients. • Contribute to developing and improving department processes that strengthen accuracy, client service, efficiency, and documentation standards. • Support clients with Employee Ownership Month celebrations, annual meetings, and employee engagement activities. • Work with client employee committees to strengthen in-house communication capabilities. • Perform additional duties as assigned.

• Assist in the design, development, and maintenance of scalable and reliable software applications. • Write clean, maintainable, and efficient code using PHP, Python, SQL, and related technologies. • Collaborate with senior engineers, product managers, and other stakeholders to implement new features. • Participate in code reviews and follow established coding standards and best practices. • Help troubleshoot, debug, and resolve software defects and performance issues. • Contribute to improving existing codebases for better performance and maintainability. • Learn and apply industry trends, technologies, and best practices.