TIEVA

• Architect, configure, and deploy enterprise network solutions (SD-WAN, SASE, Wi-Fi, firewalls) • Champion managed services – Act as a trusted escalation point, blending hands-on support with strategic consultancy to ensure customer networks remain resilient, optimized, and aligned with SLA commitments. • Own the lifecycle: Lead projects from presales and scoping through design, staging, installation, documentation, and handover. • Be the trusted advisor: Guide customers on secure connectivity, digital transformation, and best practices. • Collaborate and share: Bring new knowledge to the team, mentor others, and help us all get better every day. • Drive innovation: Spot opportunities to improve, automate, and adopt new tech—don’t wait to be told. • Represent TIEVA: Attend customer meetings, present confidently, and build strong relationships. • Stay sharp: Keep your expertise up-to-date, pursue new certifications, and embrace continuous learning. • Live our values: Actively demonstrate TIEVA’s spirit—positive, ambitious, and always customer-focused.

• Owning the end-to-end Modern Workplace pre-sales outcomes for assigned opportunities. • Leading high-quality discovery with senior IT and business stakeholders. • Translating business intent into clear, staged, and defensible Modern Workplace solutions. • Producing Statements of Work that are unambiguous, commercially robust, and delivery ready. • Ensuring Modern Workplace solutions align with TIEVA delivery capability, standards, and governance. • Reducing downstream delivery risk through strong assumptions, exclusions, and design clarity. • Reusing and refining reference architectures, patterns, and artefacts to drive consistency and scale. • Solutioning: You will design Modern Workplace solutions that balance user experience, security, cost, and operational reality, including: Microsoft 365 collaboration and productivity platforms (Teams, SharePoint, OneDrive, Viva). • Endpoint and device management strategies using Intune, Autopilot, and lifecycle tooling. • Identity, security, and compliance design using Entra ID, Conditional Access, Defender, and Purview. • Migration strategies for Exchange, SharePoint, file services, and endpoint estates. • Sensible adoption of emerging capabilities (e.g. Copilot), with clear positioning on when, why, and when not. • You will be expected to make architectural trade-offs and clearly articulate them to both technical and non-technical audiences. • Cross-Functional Delivery: Produce high-quality SOWs, proposals, RFP responses, and solution documentation. • Deliver workshops, demos, and PoCs to articulate designs and business value to technical and non-technical audiences. • Collaborate with Sales, Delivery, and PMO teams to ensure seamless project handover and alignment with delivery capability. • Maintain reusable templates, reference architectures, and best-practice artefacts to scale Modern Workplace engagements.