The Medicare Navigators

Role Description We are seeking detail-oriented, compassionate, and client-focused professionals to assist seniors and eligible individuals in navigating the complex Medicare system. We are looking for an efficient medical billing clerk to prepare invoices and manage patient accounts. - Managing patient accounts and preparing invoices. - Inputting patient information and maintaining up-to-date records of patient data using computer software. - Ensuring that the patients receive the accounts. - Performing administrative tasks such as answering phone calls and responding to emails. - Acquiring and recording medical aid details from patients and liaising with the medical aid company to obtain authorization on payments owed by patients. - Following up with patients on accounts that are late as well as those which are seriously overdue. - Following work procedures methodically while ensuring compliance with the rules and regulations of the hospital or clinic as well as state and federal laws. - Improving job knowledge and skills by networking and staying abreast of medical service rates in order to ensure up-to-date billing. - Ensuring that patient records, accounts, and payments are meticulously handled. - Keeping all patient records confidential. Qualifications - A high school diploma or GED. - At least 2 years of administrative experience in a medical or healthcare setting. - Associate's degree in accounting, business, or economics may be preferred. - Basic mathematical skills. - Excellent communication skills to deal with medical insurance companies and to explain financial matters to patients and staff. - Above-average organizational skills to be able to locate files or patient records speedily. - Attention to detail to maintain patient records proficiently and to check that the accounts have been entered accurately. - The ability to process cash or credit card payments. - Proficiency in account data input to prepare statements for patients. - Knowledge of medical coding procedures.

Role Description We are looking for a Document Management Assistant to support our administrative and operations team by organizing, maintaining, and processing company documents and records. This role is ideal for someone detail-oriented, organized, and eager to contribute to efficient document control and workflow processes remotely. - Assist in collecting, organizing, and maintaining both digital and physical documents. - Ensure all company documents are correctly labeled, categorized, and stored for easy retrieval. - Review and verify document accuracy, completeness, and compliance with company standards. - Support version control and proper distribution of updated documents across departments. - Input and update information into document management systems and databases. - Handle document scanning, uploading, and archiving as needed. - Assist with audits, reporting, and other administrative tasks as assigned. Qualifications - High school diploma or equivalent; associate degree or certification in office administration is a plus. - Strong attention to detail and accuracy in data handling. - Proficiency with Microsoft Office (Word, Excel, Outlook) and file management software. - Excellent organizational and communication skills. - Ability to work independently and manage multiple tasks efficiently.