Telex LLC

JOB SUMMARY The Engineer III will provide engineering services and support to an assigned group. The position will demonstrate proficiency in technical expertise in a designated work group area while developing skills and familiarity in related technical areas. The role will be responsible for a range of assignments and workmanship will be subject to limited checks and verification by expert team members. ESSENTIAL DUTIES, FUNCTIONS, AND RESPONSIBILITIES - Develop reports and work plans and recommend action based on short/long-range objectives and economic/budget considerations. - Develop and coordinate individual project work plans and manage through completion, redirecting when necessary. - Complete status reports for all work assignments and communicate progress to management. - Communicate major developments or changes in project direction to supervisors. - Function as a technical representative in customer, vendor, and contractor meetings. - Complete increasingly complex assignments on a routine basis. - Provide work directions to other staff/contractors on projects as assigned. - Manage multiple assignments while training and developing less experienced engineers and other staff. - Complete preparation of estimates (cost, work order, schedules). - Analyze data and make recommendations and/or decisions. - Maintain technical records (e.g. drawings, files, databases). - Collaborate with other team members and supervisors in carrying out assignments. - Provide engineering assistance for customers and internal staff. - Contribute to the creation of corporate standards and specifications related to respective expertise. - Remain current in the industry by pursuing ongoing technical expertise and awareness of job-related field. - Demonstrate working knowledge of sound engineering practices and standards. - Perform analysis of system disturbances to determine proper operation of the protection scheme and assist in investigation of root cause. - Investigate all technical aspects of protective relaying and controls to apply new ideas or technology that would improve procedures and overall results. - Provide protective relay scheme insight to help establish the arrangement and location of substation facilities. - Develops and works with digital computer programs as needed including power quality, fault, and system coordination studies, loss evaluations, relay software, relay event analysis, protection asset databases, and arc flash. - Develop detailed drawings for relaying single lines, secondary protective relay schemes and schematics, low voltage equipment power, and control system connections for generation, transmission, and distribution protection. - Design and manage the installation of generation, transmission, distribution and industrial facility replacements and upgrades. - Develop cabling requirements for relay cabinets, equipment, and relay panels. - Prepare building layout drawings for control houses and battery buildings. - Create customer system protection equipment bidding documents for industrial, distribution, and transmission substations. - Develop protective relay settings as required for new facility (generation, transmission, distribution and industrial) equipment protection and modify existing facility protective relay settings to maintain optimum system protection. - Perform SME tasks on assigned NERC and/or CIP Compliance standards. - Prepare construction, equipment, material specifications, and work scope. - Evaluate customer bids and recommend suppliers/contractors for system protection. - Maintain and coordinate contracts with equipment suppliers and monitor progress, expediting as required to meet schedules. - Coordinate and oversee substation and industrial control system field testing and modification, phasing tests, and other commissioning and check-out activities for all generation, transmission, distribution and industrial protection schemes, with contractors and other Telex departments, at the customer substation and industrial sites. - Develop protection system switching procedures. - Coordinate contractors or staff on project related work, certification of completed work, and recommendation of final acceptance of the project. - Monitor the project during construction start-up and recommend modifications necessary to support project success. - Perform project management duties for small and larger projects simultaneously and assist other engineers with their projects. - Gains understanding of commercial and contractual aspects of company business. - Exhibit exemplary attendance and punctuality. - Comply with company policies and procedures. - Perform other duties as assigned. - Perform all work in a safe and timely manner. Based on the essential duties listed above, this position is considered safety-sensitive and therefore all work must be performed following quality standards and established safety procedures. EDUCATION & RELATED EXPERIENCE - Bachelor's degree in engineering from an ABET accredited school is required. - A minimum of four (4) years of engineering work experience is required. - Experience developing computer programs or scripts is required. - Proficiency in Microsoft Outlook, CADD, and other common business applications is required. - A valid driver's license and a good driving record are required. - A specific engineering discipline may be preferred. KNOWLEDGE, SKILLS, AND ABILITIES - Awareness of all relevant procedures, specifications, and applicable codes, regulations, compliance rules, and standards (e.g. IEEE, NERC, etc.). - General understanding of how decision making and work product impacts other systems, operations, and processes. - Seasoned engineering knowledge and sound judgement of engineering practices and standards. - Proficient knowledge and judgement in the area of protection and control in generation, transmission, distribution and industrial environments. - Strong understanding of business acumen, company financial structure, and business plans. - Basic understanding of negotiation and conflict resolution processes. - A logical thinker who can understand instructions on specific objectives, complex features, and possible solutions and formulate high-quality engineering workmanship. - Excellent written and oral communication skills, including, but not limited to communicating technical information to a wide range of audiences and produce reports, emails, and presentations. - Good interpersonal skills and the ability to collaborate with internal and external company contacts. - Analytical skills, including interpretive and complex problem-solving and decision-making skills pertaining to electric power systems, engineering, economics, and/or financial analysis. - Exceptional project management and organizational skills with the ability to manage multiple projects simultaneously. - Ability to lead and provide work direction to others. - Proven ability to creatively apply technical skills to projects and activities. - Ability to plan, schedule, conduct, and coordinate detailed phases of engineering. - Ability to read, interpret, and prepare system and equipment manuals, schematic diagrams, and engineering drawings. - Must be capable and willing to learn on-the-job and advance to the next level of engineering responsibility. - An individual capable of working in both a team environment and independently with minimal oversight. SUPERVISORY RESPONSIBILITIES AND INTERACTIONS WITH OTHERS The Engineer III role may direct assigned personnel and contractors. The role will interact with coworkers, management, customers, vendors, and service providers daily. KEY COMPETENCIES - Technical/Professional Knowledge and Skills - Contributing to Team Success - Decision Making - Customer Focus - Adaptability WORKING CONDITIONS This is primarily a remote work position with occasional travel, overnight included, to customer locations. Customer sites are typically indoor and outdoor construction environments. The indoor work environment is usually well-lit, environmentally controlled with a moderate level of noise. The outdoor environment may require the employee to be exposed to temperatures above 100 degrees Fahrenheit and below 32 degrees Fahrenheit. This position may also be exposed to danger, vibrations, rough/uneven terrain, dirt/shavings, fumes, grease/oil, excessive noise, electricity, flying objects, fire/steam/hot surfaces, and moving equipment. This position regularly lifts up to twenty (20) pounds; and occasionally lifts up to fifty (50) pounds. This position is full-time and work hours, including evening, weekend, and overnight work may vary depending on the operational activities and required duties of the role.

Client Billing Coordinator Position Overview The Client Billing Coordinator serves as the central hub between field operations, project management, and client accounting. You will own the full invoicing lifecycle from timesheet validation through payment collection, manage client-specific billing requirements across multiple utility Master Service Agreements (MSAs), and maintain the financial systems that support a growing operation. This role requires someone who thrives in a fast-paced, detail-heavy environment and can manage complex, multi-client T&M billing workflows with minimal supervision. This is not a traditional bookkeeping role. You will work directly with utility clients, manage contract-specific billing rules, resolve payment disputes, and serve as the go-to person for anything financial that keeps our field teams working and our clients paying on time. Core Responsibilities Invoicing & Accounts Receivable (50%) - Own the end-to-end invoicing process: export approved timesheets from the time management system, build invoices using client-specific templates, review against MSA/contract terms, obtain required signatures, and submit to clients via appropriate channels. - Process weekly invoices for high-volume utility clients and monthly invoices for project-based and smaller-volume accounts on established billing cycles. - Manage client-specific billing requirements including unique invoice formats, tiered rate structures (ST/OT/OT2), timesheet documentation rules, test equipment charges, per diem and travel reimbursement policies, and client procurement portal submissions. - Maintain the master invoice tracking system with invoice status, PO numbers, amounts, commission calculations, and submission dates. - Perform accounts receivable management including payment application, aging analysis (30/60/90 day), and collections follow-up. Escalate delinquent accounts to management. - Manage payment discrepancies and disputes including documentation, formal reconciliation and audit submissions, and resolution tracking. - Verify that billing rates, labor classifications, and contract terms are accurately reflected on every invoice. Cross-reference rate cards, timesheets, and MSA exhibits to ensure compliance. Accounts Payable & Vendor Management (15%) - Create and maintain vendor profiles in the accounting system including W-9 collection, Certificates of Insurance (COI), ACH/EFT banking details, and credit applications. - Process vendor credit applications and ensure all vendor documentation remains current. - Manage subcontractor rate sheets and verify that sub-billing aligns with negotiated terms. - Reconcile payroll imports and coordinate with payroll processing as needed. Contract & Purchase Order Administration (15%) - Receive, log, and monitor Purchase Orders (POs) from clients. Set up new POs in the billing workflow and track remaining balances against authorized amounts. - Maintain working knowledge of MSA terms for each client: rate cards, overtime and double-time rules, per diem policies, travel reimbursement, equipment charges, retainage provisions, and net payment terms. - Track contract expiration dates, amendment histories, and rate escalation timelines. - Coordinate with project managers and operations staff on PO utilization, remaining values, and requests for new or extended purchase orders. - Support contract amendments and change orders by verifying rate changes and updating invoice templates accordingly. Timesheet Administration & Client Communications (10%) - Participate in weekly timesheet review meetings. Verify accuracy of hours, labor classifications, per diem, travel time, mileage, and work descriptions against client contract rules. - Export, format, and submit timesheet documentation to clients per their specific requirements (e.g., signed timesheets, redacted versions, client-view exports excluding internal overhead). - Serve as the primary point of contact for client AP departments regarding invoice inquiries, payment status, and supporting documentation requests. - Manage the accounts receivable shared mailbox and respond to client billing communications. Systems, Reporting & Process Improvement (10%) - Maintain organized document management structures for all client accounting files including invoices, MSAs, signed timesheets, POs, and vendor documents. - Generate reports as needed: AR aging, revenue by client/project, PO burn-down tracking, and sales commission calculations. - Identify opportunities to streamline and automate invoicing workflows. Document standard operating procedures (SOPs) for all recurring processes. - Support the evolution from manual spreadsheet-based invoicing toward more automated and scalable billing systems as the company grows. Required Qualifications - 3+ years of experience in accounts receivable, invoicing, or billing operations, preferably in a services or project-based business (construction, utilities, engineering, or field services strongly preferred). - Proficiency with accounting or ERP software. Experience with platforms such as Deltek (Costpoint, Vantagepoint, or Vision), Xero, Sage, or QuickBooks required. Familiarity with multiple platforms is a plus. - Advanced proficiency in Microsoft Excel/Google Sheets, conditional formatting, data filtering, and formula-driven templates. - Experience working with Purchase Orders, Master Service Agreements (MSAs), and rate-based or time-and-materials (T&M) billing. - Strong attention to detail with the ability to cross-reference timesheets, rate cards, and contract exhibits to ensure billing accuracy across multiple clients simultaneously. - Excellent written and verbal communication skills. You will interact directly with client AP departments, project managers, and executive leadership. - Self-motivated and able to work independently in a remote environment with minimal supervision. Must be able to manage competing deadlines across multiple clients and billing cycles. - Experience with Microsoft 365 (SharePoint, Outlook, Teams, OneDrive) for document management and collaboration. Preferred Qualifications - Experience in the electric utility, power generation, or energy services industry. - Familiarity with client procurement portals (Coupa, Ariba, Oracle iSupplier, or similar) for PO management and electronic invoice submission. - Experience with database-driven time and labor management systems and the ability to export, filter, and manipulate large datasets for invoicing purposes. - Knowledge of workflow automation tools (Power Automate, Zapier, or similar) to streamline repetitive billing, reporting, and document routing tasks. - Experience managing billing for T&M contracts with multiple labor classifications, overtime tiers (1.5x/2.0x), per diem structures, and travel reimbursement rules. - Familiarity with PDF editing and document preparation tools (redaction, digital signatures, batch processing). - Understanding of sales commission calculations and revenue recognition. - Experience with collections processes and formal payment dispute resolution. - Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or related field (or equivalent work experience). Tools & Systems You Will Use Category Examples Frequency Time & Labor System Proprietary time management database (web-based) Daily Spreadsheet / Templates Microsoft Excel (.xlsx/.xlsm), macro-enabled invoice templates Daily Accounting Platform Xero (or similar: Deltek, Sage, QuickBooks) Weekly Document Management SharePoint, OneDrive Daily Email & Communication Microsoft Outlook, Teams Daily Client Procurement Portals Coupa, Ariba, or client-specific portals As needed per client PDF / Document Prep Adobe Acrobat or equivalent (redaction, signing, combining) Weekly