tecRacer

• Responsibility for company-wide revenue development, including pipeline health, conversion rates and target attainment. • Definition and implementation of a scalable, data-driven go-to-market strategy aligned with the company’s growth objectives. • Identification and prioritization of high-quality market opportunities, segments and strategic customers. • Continuous optimization of pricing, contract structures and business models in close coordination with executive management. • Building a high-performing sales management system (pipeline control, forecasting accuracy, KPI monitoring). • Promoting revenue transparency and predictability through structured reporting and clear performance metrics. • Ownership of sales planning cycles (quarterly/annual) and contribution to overall company planning. • Close collaboration with Marketing, Delivery/Implementation and Product Development to build an integrated revenue engine. • Joint development of scalable offerings, packages and value propositions with the business units. • Ensuring close alignment between demand generation, sales execution and delivery capacity. • Promoting cross-selling and customer coordination across departments. • Leading, developing and expanding a high-performing sales organization (new business representatives, customer success/account managers, account leads). • Clearly defined performance management including targets, incentives and accountability structures. • Coaching experienced sales staff and exemplifying “executive selling”.

• Responsibility for the contact center solution portfolio – from strategic development through presales and partner management to commercial control • Close collaboration with our cloud consultants and development teams • Act as the link between AWS, our customers and the market • Develop solution strategy & product development • Identify new market opportunities via the AWS Marketplace, managed service offerings or new partnerships • Conduct initial conversations with prospective customers • Create compelling proposals, presentations and proofs of concept • Build long-term customer relationships and identify potential for further development (upselling) • Main contact person for AWS in the contact center domain and maintain active partner relationships • Ensure that relevant certifications and program requirements are met • Plan and monitor the financial metrics of your solution area (revenue, costs, utilization) • Develop pricing models for marketplace and managed service offerings • Work closely with Finance and Administration to ensure accurate project billing

• You will strategically evolve our contact center and AI solution portfolio and define a clear roadmap. • You identify new market opportunities — for example through the AWS Marketplace, managed-service offerings, or new partnerships. • You monitor market trends and competitors and derive growth strategies. • You lead initial conversations with prospective customers, uncover their needs, and propose the right solution. • Together with our consultants you create compelling proposals, presentations, and proofs of concept. • You build long-term customer relationships and identify opportunities for further development (upselling). • You are the primary point of contact for AWS in the Contact Center domain and actively manage the partner relationship. • You ensure we meet relevant certification and program requirements. • You plan and monitor the financial metrics of your solution area (revenue, costs, utilization). • You develop pricing models for Marketplace and managed-service offerings. • You work closely with Finance and Administration to ensure accurate project accounting.

• Du übernimmst die Verantwortung für unser Contact-Center-Lösungsportfolio – von der strategischen Weiterentwicklung über Presales und Partnermanagement bis hin zur kaufmännischen Steuerung. • Du arbeitest eng mit unseren Cloud Consultants und Entwicklungsteams zusammen und bist das Bindeglied zwischen AWS, unseren Kunden und dem Markt. • Du entwickelst unser Contact-Center- und AI-Lösungsportfolio strategisch weiter und gibst ihm eine klare Roadmap. • Du identifizierst neue Marktchancen – z. B. über den AWS Marketplace, Managed-Service-Angebote oder neue Partnerschaften. • Du führst Erstgespräche mit potenziellen Kunden, erkennst deren Bedarf und bringst die passende Lösung ins Spiel. • Du erstellst gemeinsam mit unseren Consultants überzeugende Angebote, Präsentationen und Proof-of-Concepts. • Du baust langfristige Kundenbeziehungen auf und erkennst Potenziale für Weiterentwicklungen (Upselling). • Du bist Hauptansprechpartner:in für AWS im Bereich Contact Center und pflegst aktiv die Partnerbeziehung. • Du stellst sicher, dass wir relevante Zertifizierungen und Programmanforderungen erfüllen. • Du planst und überwachst die wirtschaftlichen Kennzahlen deines Lösungsbereichs (Umsatz, Kosten, Auslastung).

• Overall responsibility for demand generation across the entire customer journey • Planning and management of integrated campaigns with a clear focus on pipeline and revenue impact • Close collaboration with executive management and business units to derive strategic marketing objectives • Strategic development of thought leadership positioning • Placement of experts in trade media, at events and conferences • Development of high-quality content formats (whitepapers, studies, technical articles, speaker slots) • Responsible for budget planning, prioritization and efficient use of resources

• Lead complex AWS projects from concept to implementation — especially migrations and digital transformations. • Analyze customer needs, structure requirements, and develop pragmatic solution approaches. • Design cloud architectures that are scalable, secure, and cost-efficient. • Implement and configure AWS services independently or as part of a team. • Support the presales process, create proposals, and conduct customer workshops. • Act as a mentor for junior consultants and empower clients through training and enablement. • Communicate technical concepts to both technical and non-technical stakeholders. • Plan and support cloud transformations of existing workloads, applications, or entire organizations to the AWS Cloud — from discovery through to go-live. • Use AWS migration tools such as AWS Migration Hub, Application Discovery Service, Landing Zone frameworks, and MAP methodologies (Migration Acceleration Program). • Advise clients on modernization strategies: from re-hosting and re-platforming to containerization (ECS/EKS) and serverless architectures (Lambda, API Gateway).

• Identify and analyze use cases and design complex Amazon Connect environments to optimize customer service • Advise and support the implementation of Amazon Connect contact center solutions • Design and implement custom IVR flows, routing strategies, and agent desktops • Integrate Amazon Connect with other AWS services (e.g., Bedrock, Lex, Lambda, DynamoDB) and third-party systems such as CRM solutions • Configure reporting and analytics for real-time and historical contact center data • Plan and deliver customer workshops and training • Prepare test concepts and roll-out plans • Work closely with internal teams to develop high-quality customer solutions

• Lead complex AWS projects from concept to implementation — particularly migrations and digital transformations. • Analyze customer needs, structure requirements, and develop pragmatic solution approaches. • Design cloud architectures that are scalable, secure, and cost‑efficient. • Implement and configure AWS services independently or as part of a team. • Support the presales process, prepare proposals, and conduct customer workshops. • Act as a mentor for junior consultants and empower customers through training and enablement. • Communicate technical concepts to both technical and non‑technical stakeholders.

• Verantwortung für die Skalierung unserer B2B Demand Generation Aktivitäten • Hochwertige Leads generieren und Marketing-Pipeline aufbauen • Arbeiten mit einem modernen Tech-Stack (z. B. Google Ads, LinkedIn Ads, HubSpot) • Planung, Umsetzung und Optimierung der Performance-Marketing-Strategie im B2B-Umfeld • Entwicklung skalierbarer Paid-Media-Kampagnen zur Leadgenerierung • Steuerung und Optimierung zentraler Kennzahlen wie Leads und Conversion Rates • Operative Verantwortung für die HubSpot-Marketingplattform • Verantwortung für Kampagnenbudgets, KPIs und Performance-Ziele • Analyse der Kampagnen- und Marketingperformance