Techcyte

• Own product strategy and roadmap execution for feature development and AI model improvements across one or more on-market products • Partner closely with machine learning engineers, data teams, and clinical advisors to guide model development, validation, and deployment including: Defining training objectives and success metrics. Understanding and guiding tradeoffs based on model performance data (precision/recall, etc.). Prioritizing improvements based on clinical impact and customer value. • Spreadsheet analysis and modeling • Development and maintenance of scripts that shape the AI model results into actionable product results • Partner closely with user experience designers and workflow engineers to translate complex clinical and technical requirements into intuitive, efficient end-to-end user workflows • Gather and develop materials for the transfer of information to sales, support, and integration teams • Own relationships with development partners to drive product initiatives by gathering key inputs from partners and being responsive to partner requests • Evaluate product performance using customer feedback, deployment experience, product metrics, and support trends • Support validation and regulatory efforts by contributing to study design, performance documentation, intended-use definitions, and partner-facing materials • Maintain ISO-compliant product development documentation

• Prospecting via email outreach to our existing database of contacts, research and build your own target customer lists, some outbound calling. • Prospecting via inbound calls. • Reactivate clients via phone calls and emails who have become inactive or switched service providers. • Ability to master product knowledge and speak confidently with customers to answer questions and convey sales information and close customers. • Ability to develop relationships quickly over the phone with clients and industry professionals • Follow-up on and maintain leads to keep them moving through the sales funnel. • Establish active communication and engagement with prospects to generate sales revenue. • Create and maintain strong customer relationships. • Represent our company’s products and services by demonstrating a comprehensive understanding to show how our solutions meet customer’s needs. • Manage and update Techcyte’s CRM system with detailed information throughout the sales process. • Collaborate with the product and support teams at Sporecyte / Techcyte to resolve customer issues.