TDS Global Solutions logo
TDS Global Solutions

TDS Global Solutions (formerly TeleDevelopment Services Inc.) (Visit www.tdsgs.com for more info)

Customer Experience Technology, Engineering & Product Professionals

Location

United States

Posted

8 days ago

Salary

0

Seniority

Senior

Bachelor DegreeExperience acceptedEnglishCloud

Job Description

Customer Experience Technology, Engineering & Product Professionals

TDS Global Solutions

• Partner with respected Customer Experience (CX), Contact Center, and Business Process Outsourcing (BPO) organizations. • Identify exceptional Technology, Engineering, and Product professionals. • Support client engagements and build relationships with professionals. • Collaborate with professionals in various domains like Software Engineering and Product Management. • Connect candidates with confidential opportunities based on client needs. • Maintain a focus on digital innovation and operational excellence. • Set goals to build long-term relationships and meaningful impact for professionals and organizations.

Job Requirements

  • Recent Technology, Engineering, or Product experience working directly for a Customer Experience (CX), Contact Center, or Business Process Outsourcing (BPO) organization is required.
  • Experience in Software Engineering, Product Management, Cloud Engineering, Solutions Architecture, Technology Delivery, AI & Automation, or related technical disciplines.
  • Experience designing, implementing, or supporting enterprise technology solutions.
  • Strong problem-solving, analytical, and collaboration skills.
  • Experience working with cross-functional business and technology teams.
  • Authorized to work in the United States.
  • Who We're Looking For**We are seeking experienced Technology, Engineering, and Product professionals who have worked directly for Customer Experience (CX), Contact Center, or Business Process Outsourcing (BPO) service providers.
  • Ideal candidates have experience supporting one or more of the following areas:
  • Contact Center Technology
  • Customer Experience Platforms
  • Product Management
  • Software Engineering
  • Platform Engineering
  • Cloud Technologies
  • AI & Automation
  • Digital Transformation
  • Omnichannel Customer Experience
  • Workforce Optimization Technologies
  • CRM Platforms
  • Conversational AI
  • Data Engineering
  • Analytics Platforms
  • Enterprise Integrations
  • Experience supporting enterprise customer experience organizations, global delivery models, or technology platforms serving contact center operations is highly valued.

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