SYSCOM, Inc.

Role Description Looking for your next enterprise-level database challenge? If you're a seasoned database professional with 10+ years of experience, we'd love to hear from you. SYSCOM is seeking an experienced Senior Database Developer to join a large-scale modernization initiative supporting a major public sector organization. You'll work with complex enterprise databases, data integration, ETL pipelines, and reporting solutions in a fully remote environment. This one-year consulting opportunity offers the chance to make a meaningful impact while collaborating with a highly skilled technical team. Extensions may be possible based on project needs. As a Senior Database Developer, you will design, develop, and maintain enterprise database solutions while supporting complex data integration, migration, reporting, and performance optimization initiatives for our client. The Database Developer will: - Develop stored procedures, views, SQL scripts, and other database components supporting transactional and reporting systems. - Execute large-scale data migrations, including cleansing, validation, and transformation across enterprise systems. - Build data ingestion and transformation workflows across raw, staging, curated, and analytics layers. - Maintain various reporting solutions using SSRS and Power BI. - Design and implement logical and physical data models (ERDs) for various applications. - Provide production support, including troubleshooting performance issues and on-call support. - Collaborate with cross-functional teams and participate in Agile ceremonies, development activities, code reviews, and release cycles. The resource will develop, maintain, and optimize enterprise database solutions and will support data integration, conversion, migration, reporting, and database performance while ensuring the accuracy, reliability, and integrity of enterprise data. Qualifications - 10+ years of experience in database development or data engineering. - Expertise in SQL Server, T-SQL and performance tuning. - Experience with ETL tools (SSIS), Python, or PySpark. - Strong background in data modeling and data integration. - Experience with reporting tools (SSRS, PowerBI). - Working knowledge of DevOps tools such as Azure DevOps, GitHub, or Jenkins. - Experience supporting critical applications in financial, government, or legal industries. Requirements - The work is expected to be done remotely. - One (1) year contract with extensions possible. Company Description SYSCOM, Inc. provides specialized information technology resources that possess the requisite skills and capabilities to deliver enterprise level solutions that help our clients achieve their objectives. At SYSCOM, we have a proven process that brings the best and brightest resources into our organization. Our teammates have excellent verbal and written communication skills as well as coordination and organization skills. The objective of our approach is to ensure a high level of customer satisfaction. Headquartered in Baltimore, Maryland, SYSCOM, Inc. is a US-based company whose mission is to create and deliver the right technology solutions, by teaming with our customers to understand their business needs and empower them to achieve their goals. Since 1982, SYSCOM, Inc. has been providing enterprise-wide solutions for a variety of private and public sector clients. SYSCOM, Inc. is an equal opportunity employer.

Role Description SYSCOM is seeking a Senior EHR Application Analyst to provide advanced technical support for the implementation, optimization, and maintenance of Electronic Health Record (EHR) applications. This role serves as a subject matter expert, ensuring the effective utilization of EHR systems across the organization and supporting complex clinical and business workflows. The ideal candidate will have strong Epic HB Coding experience and possess an Epic HB Coding Certification, along with a proven track record of analyzing workflows, collaborating with stakeholders, and driving successful application enhancements and implementations. - Serve as the lead analyst and subject matter expert for assigned EHR applications. - Analyze business operations and collaborate with stakeholders to configure and optimize EHR functionality. - Perform in-depth analysis of workflows, data collection processes, reporting requirements, and technical system components. - Coordinate application implementation activities and ensure alignment with organizational objectives. - Provide oversight and guidance for application maintenance, upgrades, and enhancements. - Troubleshoot and resolve complex application issues. - Participate in the development and implementation of policies, procedures, and best practices. - Support decision-making related to EHR application design and functionality. - Collaborate with cross-functional teams to improve system performance and user experience. Qualifications - Epic HB Coding Certification (Required) - Epic Resolute HB Certification (Preferred) - Minimum of 5 years of experience in Epic HB Coding software and related domains, including: - Workflow analysis - Application design - Programming - Project management - EHR application support and implementation - Bachelor's degree required. - Additional relevant experience may be substituted for education on a year-for-year basis. - Completed college coursework may also be substituted on a year-for-year basis. Preferred Qualifications - Epic Resolute HB Certification - Experience supporting large healthcare organizations or academic medical centers. - Strong analytical, problem-solving, and stakeholder management skills. Additional Information - Employment is contingent upon successful completion of required background screening. - If you are passionate about leveraging Epic applications to improve healthcare operations and outcomes, we encourage you to apply.

Role Description SYSCOM is seeking an experienced Tungsten (Kofax) Capture Consultant to manage, configure, and support Kofax document capture and automation platforms (Kofax Capture, KTM). This role combines system administration, application support, workflow optimization, and security management. The ideal candidate will have: - 7+ years of Tungsten/Kofax Administration experience (10+ preferred) - Strong communicator, flexible team player, and self-starter - Ability to operate effectively in a remote environment Work location: Remote Qualifications - Seven (7) years' experience with Tungsten / Kofax Capture & KTM - Windows Server administration - Three (3) years of SQL Server experience - Three (3) years' experience with scripting (VBScript, C#, .NET concepts) - Five (5) years of OCR/ICR and document management systems experience - Strong troubleshooting, analytical, and communication skills - Experience working with business users and developers - Familiarity with change management processes - Bachelor's degree in Computer Science, Engineering, MIS or related field Requirements - System Administration & Support - Install, configure, and maintain Tungsten/Kofax environments (Dev/Test/Prod) - Monitor system performance, capacity, and availability - Perform upgrades, patching, backups, and disaster recovery - Workflow & Configuration - Configure capture workflows, batch classes, queues, and job profiles - Maintain KTM projects (OCR, classification, extraction rules) - Optimize recognition accuracy and processing efficiency - User & Security Management - Manage users, roles, and permissions - Enforce security policies and integrate with Active Directory - Ensure compliance with organizational and regulatory standards - Troubleshooting & Operations - Monitor logs, queues, and batch processing - Troubleshoot workflow failures, OCR issues, and performance bottlenecks - Provide Tier 2/3 support and coordinate vendor escalations - Integration & Data Management - Support integrations with ERP (SAP, Oracle, Dynamics), ECM (SharePoint, FileNet, OnBase), and databases/web services - Maintain export connectors and ensure data accuracy across systems - Change & Documentation - Promote configurations across environments and support releases - Maintain documentation, SOPs, and runbooks - Support audits and ensure traceability and compliance Benefits - Kofax TotalAgility and/or Kofax RPA - RPA bot management, scheduling, and monitoring - Experience optimizing automation workflows and supporting AI/ML-based document processing Company Description Headquartered in Baltimore, Maryland, SYSCOM, Inc. is a US-based company whose mission is to create and deliver the right technology solutions, by teaming with our customers to understand their business needs and empower them to achieve their goals. Since 1982, SYSCOM, Inc. has been providing enterprise-wide solutions for a variety of private and public sector clients. SYSCOM, Inc. is an equal opportunity employer.