Syniverse

Role Description The Roaming Testing Engineer II is responsible for coordinating and performing IREG testing activities to support the implementation and maintenance of international roaming agreements. This role ensures technical compliance with GSM standards, provides technical support to clients and internal teams, and manages tasks related to roaming partner setup, troubleshooting, and documentation. The engineer will play a key role in both hands-on testing and cross-functional coordination to deliver a seamless roaming experience for clients and customers. We’re seeking an individual who excels at technical problem-solving, is detail-oriented, and can communicate effectively with both technical and non-technical stakeholders. The ideal candidate demonstrates strong troubleshooting abilities, project management skills, and has experience in the GSM roaming domain. You’ll be proactive, adaptable, and committed to delivering high-quality client support and project outcomes. Qualifications - Bachelor’s degree in engineering, Information Systems, or a related field (or equivalent experience) - 3–5 years’ experience in IREG testing, technical customer support, and roaming implementation - Strong technical background in GSM standards, signaling, and network troubleshooting - Experience with formal software testing methodologies (integration, conformance, module, and functional testing) Requirements - Exceptional customer service and communication skills, with the ability to interact with technical and non-technical clients - Strong analytical, multitasking, and organizational skills - Detail-oriented with excellent follow-up and problem-solving capabilities - Ability to work independently and as part of a cross-functional team - Capable of managing multiple priorities in a fast-paced environment - Valid passport and willingness to travel internationally up to 35% of the time Benefits - Competitive total compensation - Flexible/remote work options - Leadership team committed to fostering an inclusive, collaborative, and transparent organizational culture

Role Description The purpose of this position is to provide IREG technical support to clients on a daily basis for roaming implementation projects. Coordinates with customers to resolve technical support issues; Creates and maintains documentation for roaming partners. Manages project plans based on client’s expectations and is responsible for implementation and testing of roaming services. Qualifications - BS Degree in Engineering, Information Systems or business related field preferred (experience can replace the degree requirement) - 5+ years experience in areas of technical customer support, problem management and roaming implementation - Strong troubleshooting and error analysis skills - Strong understanding of GSM standards and testing methods Requirements - Exceptional customer service skills and demeanor, along with the innovative ability to communicate with both technical and non-technical clients - Excellent analytical, multitasking, and communication skills (both verbal and written) - Detail orientation and familiarity with analysis and troubleshooting techniques - Good control and follow-up skills - Proactive listening - Strong leadership skills - Good decision-making skills - The ability to excel in a team environment is essential under limited supervision - Good interpersonal skills - Strong prioritization skills in a fast-paced, time-sensitive environment - Demonstrates accountability for resolution of issues - Ability to lead small projects with guidance - Project time reporting - Estimate/Project risk analysis - Identification of tasks and associated hours - Ability to communicate status updates to project team and management - Travel: 40% (May be at client location for 2-4 weeks at a time) - Must have valid passport to travel Benefits - Competitive total compensation - Flexible/remote work - Leadership team committed to fostering an inclusive, collaborative, and transparent organizational culture

Role Description This position will be responsible for designing and implementing architecture solutions within a specific business domain, such as data, group of applications, infrastructure, or security. They work closely with project teams, business stakeholders, and enterprise architects to ensure that their domain’s architecture aligns with organizational goals and standards. The Domain Architect is a technical expert in their area, creating detailed models, roadmaps, and guidelines to guide development and operations. This role will also act as the team expert and mentor and guide other team members. Key Responsibilities - Design and maintain architecture for the assigned products in alignment with Syniverse’s standards. - Analyze business and technical requirements to develop domain-specific solutions. - Provide technical leadership and guidance to project teams during solution implementation. - Define domain-specific standards, best practices, and governance frameworks. - Conduct technology evaluations and recommend tools, platforms, or systems to optimize domain performance. - Stay up to date with emerging trends and technologies in the domain. - Ensure compliance with security, regulatory, and enterprise architecture guidelines. - Work collaboratively with other Syniverse Architecture leads to identify synergies and reuse opportunities across the organization. - Identify and overlook the creation of shared components and the reuse of the same according to the Enterprise guidelines. - Act as a mentor and SME to other team members. Qualifications - Bachelor’s degree in Computer Science or related field or equivalent work experience. - 10+ years of experience in a large-scale product development environment. - Relevant certifications (e.g., TOGAF, AWS Solutions Architect, CISSP) are a plus. - Domain architecture capabilities demonstrated through experience and a proven track record, at an advanced level, across many of the following dimensions: - Business Architecture: Functional modeling, business services, process flows and metrics; Understand key value drivers and their role in enterprise architecture. - Data Architecture: Data management, large-scale data stores and technologies, data modeling, data movement/ETL, data lineage, data governance. - Integration Architecture: Messaging, queuing, transaction management, rollback/transactional boundaries, error handling, complex schema negotiation/review. - API / Architecture: API management platforms, RESTful services implementations; federated security models. - User Interface Architecture: Tiered architecture, modern web application development concepts, desktop, mobile and phone platforms; user interface patterns, event-based architectures; understand User Experience concepts and value drivers. - Operations Architecture: High-availability, reliability, operability, failover, disaster recovery, capacity/performance management. - Platforms / Networking: Virtualization technologies; cloud operating models (private, public, hybrid); infrastructure knowledge on operating systems, partitioning, high-availability, platform management, network management; services. - Security Architecture: Security threats and technologies; secure software architecture and development, vulnerability assessment & penetration testing, security policies and corresponding audit requirements. Additional Requirements - A self-motivated, high performer who works well either independently or in a team setting, requiring little or no direct supervision. - Excellent analytical, multitasking, detail orientation and familiarity with testing and troubleshooting techniques. - Excellent prioritization and decision-making skills in a fast-paced, time-sensitive environment. - Excellent control and follow-up skills. - Excellent customer service skills and demeanor, along with the ability to communicate with both technical and non-technical clients. - Excellent interpersonal and communication skills, when interacting with less-experienced staff, peers, senior staff, and customers. Benefits - Competitive total compensation. - Flexible/remote work. - Leadership team committed to fostering an inclusive, collaborative, and transparent organizational culture.

Role Description We are looking for a Sr Data Scientist to analyze large amounts of raw information to address business challenges and refine our services. We will rely on you to build state-of-the-art solutions to extract valuable business insights out of this data. Your goal will be to help our company to create superior products by using artificial intelligence. Your behaviors align strongly with our values (Seek to Understand, Lead with Yes, Debate, Decide & Do, Think Ahead & Move Fast and Re-imagine the Possibilities), because ours do. Key Responsibilities - Work with stakeholders, such as the Engineering and Product Development teams, within Syniverse to identify opportunities for leveraging company data to drive business solutions. - Identify valuable data sources and facilitate collection processes. - Analyze data to discover trends and patterns using data visualization techniques. - Preprocessing of structured and unstructured data. - Build, execute and validate machine-learning models for classification, detection and prediction. - Propose solutions and strategies for industry challenges (e.g. spam detection). Qualifications - BS/BA in Computer Science or Engineering; graduate degree in Math or Data Science is preferred. - 5+ years of proven experience as a Data Scientist or Data Analyst. Requirements - Strong problem-solving skills. - Understanding of machine-learning techniques. - Knowledge of SQL and Python; familiarity with PyTorch is an asset. - Analytical mind and business acumen. - Strong math skills (statistics, algebra, calculus). - Excellent written and verbal communication skills. Benefits - Competitive total compensation. - Flexible/remote work. - Leadership team committed to fostering an inclusive, collaborative, and transparent organizational culture.

Role Description The Roaming Testing Engineer II is responsible for coordinating and performing IREG testing activities to support the implementation and maintenance of international roaming agreements. This role ensures technical compliance with GSM standards, provides technical support to clients and internal teams, and manages tasks related to roaming partner setup, troubleshooting, and documentation. The engineer will play a key role in both hands-on testing and cross-functional coordination to deliver a seamless roaming experience for clients and customers. We’re seeking an individual who excels at technical problem-solving, is detail-oriented, and can communicate effectively with both technical and non-technical stakeholders. The ideal candidate demonstrates strong troubleshooting abilities, project management skills, and has experience in the GSM roaming domain. You’ll be proactive, adaptable, and committed to delivering high-quality client support and project outcomes. Qualifications - Bachelor’s degree in engineering, Information Systems, or a related field (or equivalent experience) - 3–5 years’ experience in IREG testing, technical customer support, and roaming implementation - Strong technical background in GSM standards, signaling, and network troubleshooting - Experience with formal software testing methodologies (integration, conformance, module, and functional testing) Requirements - Exceptional customer service and communication skills, with the ability to interact with technical and non-technical clients - Strong analytical, multitasking, and organizational skills - Detail-oriented with excellent follow-up and problem-solving capabilities - Ability to work independently and as part of a cross-functional team - Capable of managing multiple priorities in a fast-paced environment - Valid passport and willingness to travel internationally up to 35% of the time Benefits - Competitive total compensation - Flexible/remote work options - Leadership team committed to fostering an inclusive, collaborative, and transparent organizational culture

Role Description The Sr Operations Analyst is a full contributor, responsible for providing technical solutions to exceptionally difficult problems. This position requires that the analyst learn advanced components of applications and associated environments as well as the tools that support the ongoing maintenance of the applications. A successful sr analyst will demonstrate accountability for the tasks assigned to them and work well in the constructs of a team environment. - Attend and participate in team meetings. - Follow all company processes and procedures relevant to software development activities. - Provide research and analysis to support troubleshooting/problem reporting as defined by level three support. - Assist in the requirements phase for projects. - Apply current telecommunications knowledge and research current standards documents to keep up with the continuing changes in the industry. Qualifications - Bachelor degree in computer science, electronics or telecommunication or equivalent experience. - 5+ years relevant professional experience in the areas of application support, technical customer support, problem management, relational databases, programming languages, software development. - Prior experience in Telecom Operations preferred. Requirements - 24/7/365 helpdesk support, system monitoring, application support and willing to work in shifts. - Ability to communicate status updates effectively to the project team and management. - Ability to work independently as well as in a team environment. - Excellent analytical, multitasking, and communication skills (both verbal and written). - Detail orientation and familiarity with testing and troubleshooting techniques. Benefits - Competitive total compensation. - Flexible/remote work options. - Leadership team committed to fostering an inclusive, collaborative, and transparent organizational culture.

Role Description Syniverse is looking for enthusiastic graduates to join our organization under the Graduate Apprentice Program. This program will help to have an excellent point of departure towards career growth. This competitive apprenticeship program is a robust experience that offers you exposure to the business world through a meaningful work experience. We inspire you to perform at your pinnacle and educate you on everything you need to know about Syniverse. Scope of the Role: - Direct Reports: This is an individual contributor role and has no direct reports. Key Responsibilities - During the 12-month period, you will work in different functional areas and be actively involved in day-to-day business and projects simultaneously benefitting from professional and individual coaching. - You will work on the right combination of assignments that will develop your competencies, skills, and interests. - Assist within the relevant department, but also learn about other aspects of the company. - Prepare presentations and complete evaluations and assessments as assigned. - Attend all training and information sessions in order to gain the knowledge and skills needed to succeed. - Accept, respond to, and implement any feedback offered. Qualifications - Full Time Graduates, with record of First class throughout their academics including graduation in the following areas: Computer Science, Business Administration, Marketing, Cyber Security, Information Technology, Accounting, or related business/STEM field. - Candidates should have passed each semester / each year of engineering in first attempt only with no backlogs. - Candidates who have appeared for the final engineering examinations in the year of selection only, are eligible for selection as Graduate Apprenticeship. - Graduates cannot exceed 3 years of completing their college education to be eligible. Requirements - Interest in working in the Technology/Telecommunications Industry. - Good Computer skills including Microsoft Office. - Excellent organizing and communication skills. Benefits - Competitive total compensation. - Flexible/remote work. - Leadership team committed to fostering an inclusive, collaborative, and transparent organizational culture.

Role Description As Transfer Pricing Assistant Manager, you will play a strategic and operational role in maintaining, enhancing, and evolving the company’s established global transfer pricing and intercompany processes for approximately 40 entities in 25 jurisdictions. You will ensure that existing policies and practices remain aligned with business operations and objectives, proactively updating and optimizing them as the business evolves. You will act as a trusted advisor, develop a deep understanding of the company’s business model, and provide ongoing guidance on transfer pricing and related matters. Work will often be conducted in close coordination with colleagues and stakeholders across multiple jurisdictions—including regular collaboration with the United States headquarters—and external advisors to ensure technical accuracy and compliance. While the primary focus is maintaining and enhancing established frameworks, you will support the implementation of new major projects and processes as needed. Qualifications - 3–5 years of relevant transfer pricing experience, preferably in a multinational corporate or Big Four/professional services environment. - Strong technical knowledge of transfer pricing regulations, OECD guidelines, BEPS actions (including Pillar 2), and international tax principles. - Hands-on experience with transfer pricing documentation, CbCR, benchmarking, and audit defense. - Experience with leveraging ERP systems (preferably SAP) to extract intercompany transaction data and support transfer pricing calculations and reporting. - Proficient in automation and data visualization tools such as Microsoft Power BI to streamline transfer pricing analytics, automate reporting workflows, and enhance data-driven decision making. - Experience integrating Power BI with ERP systems (e.g., SAP, Oracle) to automate extraction and transformation of large datasets for transfer pricing analysis. - Professional certification (CA, CPA, or equivalent) or advanced degree in Tax, Accounting, Finance, or related field preferred. Requirements - Demonstrated ability to maintain and evolve transfer pricing policies in response to business changes. - Advanced proficiency in Excel. - Skilled in developing custom dashboards and reports to monitor intercompany transactions, benchmark results, and track compliance metrics in real time. - Excellent analytical, organizational, and communication skills. - Ability to work independently and collaboratively in a fast-paced, global environment. - Demonstrated strong project management skills through leading cross-functional teams to deliver complex initiatives on time and within budget. Benefits - Competitive total compensation. - Flexible/remote work options. - Leadership team committed to fostering an inclusive, collaborative, and transparent organizational culture.

Role Description You are driven by a passion for creating strategies to reward the best talent. You thrive in a dynamic environment. Skilled at developing a strategy for and executing new programs, enhancements of current programs, and tackling complex Total Rewards issues head-on. Your behaviors align strongly with our values (Seek to Understand, Lead with Yes, Debate, Decide & Do, Think Ahead & Move Fast and Re-imagine the Possibilities). Responsibilities - Scope of the Role: Individual contributor role with management over processes and programs. - Global Compensation Analysis & Administration: - Lead the management, modeling, and administration of country-specific base pay structures, annual merit cycles, and incentive programs. - Serve as the primary expert in compensation analysis, leveraging Excel and data modeling techniques. - Conduct rigorous job analysis and market pricing reviews using compensation survey data and internal benchmarks. - Collaborate with HR Business Partners, leaders, and managers to assess business needs and refine job requirements. - Perform comprehensive market and trend analyses through salary survey participation and market intelligence research. - Analyze company-wide compensation trends to develop recommendations for salary adjustments and compensation strategy. - Maintain compliance with global wage and hour regulations, ensuring compensation practices are audit-ready and legally compliant. - Global Benefits Administration: - Support the evaluation and utilization review of benefit programs. - Assist in managing relationships with benefit providers and brokers. - Contribute to the preparation and submission of required filings for 401(k) and Health & Welfare plans. - Support compliance efforts for Federal and State benefit laws in the U.S. and partner with local HR and brokers for compliance outside the U.S. Qualifications - Bachelor’s degree in human resources, Business, or related field required. - 8+ years of experience in Total Rewards, with a strong emphasis on compensation analysis. Requirements - Strong analytical skills required. - Advanced Microsoft Excel ability required. - CCP, CBP, or CEBS certification preferred. - Workday experience highly preferred. Benefits - Competitive total compensation. - Flexible/remote work options. - Leadership team committed to fostering an inclusive, collaborative, and transparent organizational culture.

Syniverse is the world’s most connected company. Whether we’re developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward. Which is why we work with some of the world’s most recognized brands. Eight of the top 10 banks. Four of the top 5 global technology companies. Over 900 communications providers. And how we’re able to provide our incredible talent with an innovative culture and great benefits. Who We're Looking For A Principal Software Development Engineer has the responsibilities to develop new applications and perform lifecycle support for existing applications. The engineer must possess excellent knowledge of the overall application environment and the tools that support products and services. The engineer must also lead application development teams from the concept stage through final implementation. In addition, the engineer must be completely accountable for all tasks assigned to the engineer individually or to the team / project that the engineer is leading. Finally, the engineer is required to adhere to all of the company’s software development procedures and processes while fulfilling the leadership role.- Some of What You'll Do Scope of the Role: - Direct Reports: ​This is an individual contributor role with no direct reports​ Key Responsibilities - Development of complex software modules conforming to the functional/ performance/ user experience requirements - Development and automation and execution of Unit and Functional Tests to demonstrate the conformance of software with the functional/ performance/ user experience requirements - Modify existing software to correct errors, to adapt it to new hardware, or to upgrade interfaces and improve performance. - Create high-level and detailed design documents from requirements utilizing Object Oriented or Structured Methods that contain such items as use cases, flow diagrams, structure definitions and architecture diagrams. - Code an application from detailed design specifications. - Document thorough release notes detailing the implementation process according to company procedures. Present the implementation plan in formal release planning walk-throughs. - Perform post-implementation monitoring and testing to ensure the release is functioning as expected. - Lead project teams through the entire development process. Assist engineers assigned to the project by providing technical guidance through the development phases of the project. - Become an SME in one or more areas of wireless and wireline telecommunications standards and network implementations. Leverage that industry knowledge in identifying solutions to company product and overall telecommunication industry problems. - Work with operations during the actual implementation and to identify, implement and refine proactive application and system monitoring techniques to enable the company to provide the highest quality of service possible. - Research and recommend new technology, methodologies to help increase overall efficiencies. - Act as a mentor and SME to junior team members Experience, Education, and Certifications: - Bachelor’s degree in Computer Science or related field or equivalent work experience. - 8-10+ Years of UNIX experience using Java. - Expert knowledge in: - Development environment – OS, editor, utilities, database, - Compiler, Debugger (role dependent), - Production runtime environment (role dependent), - Object Oriented and Structured development methodologies, - Unix commands. - ISPF, JCL/PROC (role dependent) - COBOL, REXX, (role dependent) - VSAM (role dependent) - Micro Focus products (preferred) - Assembler (preferred) - Experience working with RESTFul Services, Spring Framework, Any Data Access Frameworks. - Experience in Agile Development process. - Experience with Maven, Jenkins and Tomcat Server Additional Requirements: - Exposure to the Application deployment architecture - Ownership/Accountability for tasks/projects. - Work well within a team environment. - Excellent oral and written communication skills. - Independent work habits. - Proven ability to deliver quality software on time - Act with a sense of urgency - Positive attitude - Maintain composure in a stressful environment - Encourage and promote a healthy team environment - Project Management knowledge - Act as a leader and mentor to junior team members - Why You Should Join Us Join us as we write a new chapter, guided by world-class leadership. Come be a part of an exciting and growing organization where we offer a competitive total compensation, flexible/remote work and with a leadership team committed to fostering an inclusive, collaborative, and transparent organizational culture. At Syniverse connectedness is at the core of our business. We believe diversity, equity, and inclusion among our employees is crucial to our success as a global company as we seek to recruit, develop, and retain the most talented people who want to help us connect the world. Know someone at Syniverse? Be sure to have them submit you as a referral prior to applying for this position.