SWAROVSKI

• Manage and grow national and military key accounts by maintaining strong knowledge of market offerings, pricing structures, and competitive positioning to drive retention and expansion. • Maintain an updated sales funnel and support regular sales reviews. • Track and analyze key account data to guide informed, account-specific decisions. • Achieve sales targets and strategic objectives for assigned accounts. • Continuously assess customer needs, ensuring high satisfaction and alignment with business standards. • Follow up regularly on orders, collections, and customer feedback. • Identify improvement areas and lead solution development in collaboration with internal teams. • Demonstrate a strong entrepreneurial mindset, bringing a proactive, opportunity driven approach to managing and growing the market.

• Maintain and grow key accounts, monitor competitors, and ensure high customer satisfaction. • Meet revenue and profitability targets, manage sales funnel, and track performance metrics. • Identify new opportunities, acquire new accounts, and expand existing ones. • Regular follow-ups, resolve issues, and lead solutions to improve sales outcomes. • Implement sales strategies and support long-term account planning with leadership. • Prepare proposals, pricing, and performance reports to guide decision-making. • Work cross-functionally with customer support, resource management, architecture, and visual merchandising teams. • Ensure excellent retail execution, including POS installations and merchandising standards. • Stay updated on market trends, competitors, and best practices. • Act with ownership and initiative to drive growth. Identify opportunities, adapt to changing markets, and innovate locally while aligning with global strategy. • Build strong partnerships, navigate ambiguity, and remain resilient in complex environments.

• Managing sustainable sales performance within their District and ensuring sales and profitability targets are met • Updating, maintaining and implementing processes/guidelines and providing feedback to global teams • Implementing the annual plans of the stores while ensuring the tactical and fiscal integrity • Securing retention of high performers and top talents across the organization, especially focusing on managing effectively staff turnover • Securing delivery of the brand experience • Ensuring excellent and consistent consumer experience across all touch points, based on central guidelines • Providing feedback loops and reviews on own and partner stores • Actively monitoring customer satisfaction and feedback systems to drive continuous service improvement

At Swarovski, where innovation meets inspiration, our people desire to explore, experience, and create. We are looking for a District Manager to join our company, where you will get a chance to work in a rewarding role within a diverse team that is pushing boundaries. Be part of a truly iconic global brand, learn and grow with us. We’re bold and inventive, revealing astonishing things like no one else can. A world of wonder awaits you. About the job This role is open to applicants based in the Dallas or Houston area. In this position, your main duties may include but are not limited to the following: - Managing sustainable sales performance within their District and ensuring sales and profitability targets are met - Updating, maintaining and implementing processes/guidelines and providing feedback to global teams - Implementing the annual plans of the stores while ensuring the tactical and fiscal integrity - Securing retention of high performers and top talents across the organization, especially focusing on managing effectively staff turnover - Securing delivery of the brand experience - Ensuring excellent and consistent consumer experience across all touch points, based on central guidelines - Providing feedback loops and reviews on own and partner stores - Actively monitoring customer satisfaction and feedback systems to drive continuous service improvement About you A motivated talent, who brings along the following background: - Minimum 3 years’ experience as a field operator in a fashion, customer, and commercial focused retail environment - Minimum 3 years’ experience in a store management role - Advanced numeracy, literacy and verbal communication skills - Willingness to travel in the assigned area up to 100% of working time - A solid understanding of Sales, Marketing, HR, Merchandising on retail store level - Strong customer service focus and relationship building skills About Swarovski Swarovski unifies all parts of its organization under one spellbinding idea and brings forward a wondrous new world of crystal craftsmanship. Founded in 1895 in Austria, the company designs, manufactures and sells the world’s highest quality crystal, genuine gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet has always been an integral part of Swarovski’s heritage. This manifests today in the company’s well-established sustainability agenda with youth-focused education programs and foundations to promote human empowerment and conserve natural resources to achieve positive social impact. Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, or any other status protected under law in countries where we operate in. All employment decisions will be made without regard to race, color, religion, age, national or ancestral origin, gender, sexual orientation, marital status, citizenship status, veteran status and disability.

At Swarovski, where innovation meets inspiration, our people desire to explore, experience, and create. We are looking for a District Manager to join our company, where you will get a chance to work in a rewarding role within a diverse team that is pushing boundaries. Be part of a truly iconic global brand, learn and grow with us. We’re bold and inventive, revealing astonishing things like no one else can. A world of wonder awaits you. About the job This position is based in Florida In this position, your main duties may include but are not limited to the following: - Managing sustainable sales performance within their District and ensuring sales and profitability targets are met - Updating, maintaining and implementing processes/guidelines and providing feedback to global teams - Implementing the annual plans of the stores while ensuring the tactical and fiscal integrity - Securing retention of high performers and top talents across the organization, especially focusing on managing effectively staff turnover - Securing delivery of the brand experience - Ensuring excellent and consistent consumer experience across all touch points, based on central guidelines - Providing feedback loops and reviews on own and partner stores - Actively monitoring customer satisfaction and feedback systems to drive continuous service improvement About you A motivated talent, who brings along the following background: - Minimum 3 years’ experience as a field operator in a fashion, customer, and commercial focused retail environment - Minimum 3 years’ experience in a store management role - Advanced numeracy, literacy and verbal communication skills - Willingness to travel in the assigned area up to 100% of working time - A solid understanding of Sales, Marketing, HR, Merchandising on retail store level - Strong customer service focus and relationship building skills About Swarovski Swarovski unifies all parts of its organization under one spellbinding idea and brings forward a wondrous new world of crystal craftsmanship. Founded in 1895 in Austria, the company designs, manufactures and sells the world’s highest quality crystal, genuine gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet has always been an integral part of Swarovski’s heritage. This manifests today in the company’s well-established sustainability agenda with youth-focused education programs and foundations to promote human empowerment and conserve natural resources to achieve positive social impact. Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, or any other status protected under law in countries where we operate in. All employment decisions will be made without regard to race, color, religion, age, national or ancestral origin, gender, sexual orientation, marital status, citizenship status, veteran status and disability.