Strivacity

• Design, deploy, and operate Kubernetes clusters (EKS or self-managed) on AWS, ensuring high availability and security • Build and maintain GitHub Workflows and internal developer tooling to improve engineering velocity • Automate infrastructure provisioning and operational tasks using Python and tools like Terraform, OpenTofu, and Helm • Define and enforce platform standards around observability, cost management, resource scaling, and proactive incident management • Partner with application teams to support containerized workloads and resolve infrastructure bottlenecks • Collaborate with Customer Success teams by providing reliable and scalable tooling that supports seamless customer onboarding, integrations, and service delivery

• Design, deploy, and operate Kubernetes clusters (EKS or self-managed) on AWS, ensuring high availability and security • Build and maintain CI/CD pipelines and internal developer tooling to improve engineering velocity • Automate infrastructure provisioning and operational tasks using Python and tools like Terraform, OpenTofu, and Ansible • Define and enforce platform standards around observability, cost management, and incident response • Partner with application teams to support containerized workloads and resolve infrastructure bottlenecks • Collaborate with Customer Success teams by providing reliable and scalable tooling that supports seamless customer onboarding, integrations, and service delivery

• You will understand how our services are performing and the capabilities around their capacity and security, and may need to assist in responding to incidents or outages. • Participate in design, creation, implementation and maintain tasks to ensure our hybrid (multi-instance) infrastructure and architecture surpass that of our customers' needs. • Ensure Backup & Restore capabilities are designed and implemented to industry best practices. Implement autonomous systems and reporting for repeatable testing of recovery point and time objectives. • Ensure infrastructure and services and monitored to meet our service level objectives. • Ensure automated alerting and automated escalation of critical issues • Strive to achieve complete automation of repetitive & arduous tasks. • Continuously improve operational cost-modeling and cost-tracking. • Encourage GitOps/Infrastructure-as-code best practices. • Provide general support for operational tools & services (outages, upgrades, triage, developer assistance, etc).

• Develop and maintain clear, differentiated positioning and messaging for Strivacity’s products and capabilities • Translate technical product functionality into value-based messaging that resonates with buyers, users, and partners • Contribute to messaging for Strivacity’s AI agent capabilities in alignment with customer needs and market readiness • Ensure consistency across external communications including website copy, sales collateral, campaigns, and analyst-facing materials • Create and maintain sales enablement assets such as presentations, datasheets, white papers, case studies, and web content • Support sales training on positioning, competitive differentiation, and effective use of enablement materials • Partner with sales leadership to identify enablement gaps and prioritize improvements • Maintain a strong understanding of market dynamics, customer needs, and sales feedback • Develop and maintain buyer personas, buying profiles, and ideal customer profiles for priority segments • Participate in buyer, customer, and win-loss interviews and translate insights into actionable guidance • Support competitive analysis and battlecards to help sales teams navigate competitive conversations • Partner with Product on launches and roadmap-related messaging informed by market needs • Work with Marketing to support awareness and demand generation programs aligned to target personas • Collaborate with Customer Success to help develop customer stories, case studies, and testimonials • Support partner and alliance marketing efforts with joint messaging and collateral as needed

• Act as trusted advisor for enterprise customers • Guide customers through CIAM journey • Advocate for client needs and drive product adoption