Strategic Retail Partners

Role Description This role is responsible for managing and responding to call center inquiries, texts, and help desk tickets related to planograms (POGs) and store inventory. The position oversees the creation, execution, and maintenance of POGs while enforcing controls and assessing inventory impacts. It partners cross-functionally to support projects, ensure timelines are met, and manage updates or removals tied to new store openings, store closures, and product lifecycle changes. The role also analyzes ad-hoc reports in Tableau to generate insights and support decision-making. The ideal candidate brings strong Excel skills and understanding of planograms, excellent customer service skills, and is a detail-oriented, organized self-starter with strong analytical and communication abilities. Qualifications - Strong Excel skills with intermediate proficiency is required. - Planogram knowledge/experience is required. - Excellent verbal and written communication skills and customer service skills. - Self-starter, critical thinker, organized, detail-oriented and strong time management skills. - Ability to analyze data. - Proficient in Microsoft Office. - Home office space is required. - Call Center or help desk experience preferred. Requirements - Monitor, maintain and respond to call center inquiries, texts and help desk tickets related to planograms (POG) and store inventory. - Provide and enforce controls over POG creation and updates and recognize inventory impacts. - Build and execute all POGs. - Partner with other departments on projects and implement timelines. - Monitor and maintain POG updates and removals for store closings. - Analyze ad-hoc reports from Tableau. Benefits - Remote position - Quarterly bonus incentive - Medical, dental, and vision insurance - Company paid short term disability and life insurance - Paid holidays and floating holidays - PTO - 401(k) with company match - Tuition Reimbursement

Job DetailsLevel: ExperiencedJob Location: Denver, CO 80202Position Type: Full TimeEducation Level: Not SpecifiedSalary Range: $65,000.00 - $75,000.00 Salary/yearRole Overview The Project Manager drives project delivery, ensuring timelines, product launches, and supply chain coordination are successfully executed. This role defines project scope, tracks progress, and maintains accountability across cross-functional teams and stakeholders. The position requires managing multiple projects in a fast-paced environment with shifting priorities while proactively identifying risks, resolving issues and providing regular status updates and forecasts to leadership. Success in this role depends on strong analytical and communication skills with a focus on efficiency, risk mitigation, and continuous improvement. About Us: Driven by our mission to exceed the expectations of on-the-go consumers, Strategic Retail Partners has grown from a regional sunglasses distributor founded in 1969 into an international leader of in-store merchandising solutions. We have built relationships with thousands of international, national, and regional retailers who rely on our customized solutions in more than 70,000+ locations across the U.S. and Canada. With Duties/Responsibilities: Drive project life cycles, including holding departments accountable to tasks and achieving successful project completion, including but not limited to achieving reasonable in store dates, production dates, revenue forecasts, etc. Create scope of project, maintain timeliness in dealing with issues, and track timeline progress and report status updates. Be responsible for flawless execution of projects in an extremely fast-paced environment with continual changing priorities Assess project demand, analyze inventory flow, and develop project revenue forecast Participate in meetings and works closely with Sales, Marketing, and Supply Chain Work with cross-functional team leaders to support team member’s collective execution and success Report on project status and forecast to varying level of company leadership Communicate clear expectations to all supporting functional groups by assigning completion dates, responsible persons and any other relevant notes Proactively monitor and report on important changes to projects, project timelines, and project forecasts Benefits and Perks: Medical, dental, and vision insurance Company paid short term disability and life insurance Paid holidays and floating holidays PTO 401(k) with company match Tuition Reimbursement Employees are paid weekly Remote role We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws. The gross annual salary range is $65,000 - $75,000. This range represents the anticipated low and high end of the salary for this position. Actual salaries will vary and are based on factors such as a candidate’s qualifications, skills, and competencies. Qualifications Minimum of two years of project management experience, preferably within a CPG import and distribution environment Bachelor's Degree and/or a certification with a focus in Project Management desired but not required Previous experience within consumer package goods, experience in convenience retailing environment is preferred Ability to generate positive relationships and foster a team environment through excellent leadership and management skills Solid planning and organizational skills, detail orientation and the ability to manage multiple projects in a pro-active, timely manner Strong communication skills, including strong writing and presentation skills as well as proven influencing and persuading skills. Ability to identify and implement process improvement opportunities Proficiency in Microsoft Office, including Word, Excel, Power Point Project Management software experience Ability to travel on occasion