Starbucks Coffee Company

Role Description The account director, regional grocery – North America Licensed Coffeehouses (USLC) role contributes to business success by leading the strategy and execution of key licensee partnerships within the Target/Regional Grocery archetype across the United States and Canada. This role is responsible for driving strong business performance, strengthening licensee relationships, and ensuring consistent, high-quality customer and partner experiences across a diverse portfolio of regional grocery operators. This leader oversees a team of account managers and serves as the primary steward of these partnerships—balancing relationship management, operational execution, and growth opportunities—while connecting licensee needs with enterprise priorities. As an account director, regional grocery you will… - Lead a team of account managers responsible for the day-to-day management of regional grocery licensees, providing coaching, direction, and performance oversight to drive consistent outcomes. - Own the health and performance of the regional grocery portfolio, identifying opportunities to accelerate growth, improve operational execution, and strengthen partner and customer experience. - Build and sustain strong licensee partnerships, acting as a trusted advisor and primary point of escalation while aligning on mutual goals, expectations, and long-term success. - Drive business reviews and performance routines with licensees, using data and insights to identify trends, diagnose challenges, and implement action plans. - Ensure operational excellence and brand standards, partnering with cross-functional teams and enablement resources to support compliance, readiness, and continuous improvement. - Translate enterprise strategies into actionable plans for licensees, ensuring successful execution of programs, promotions, and key initiatives. - Partner across licensed coffeehouse functions (strategy, enablement, operations, and product) to bring forward field insights and ensure solutions are practical and scalable. - Champion consistency within the Target/Regional Grocery archetype, helping define and scale best practices across similar licensee models. - Navigate complexity across US and Canada markets, ensuring alignment with regional nuances while maintaining enterprise standards. Qualifications - Proven experience in account management, relationship management, or business development, ideally within retail, grocery, or licensed/franchise environments. - Strong ability to lead and develop high-performing teams, including coaching and performance management. - Demonstrated success managing complex, multi-unit or partner-operated businesses. - Executive-level communication and influencing skills, with the ability to build trust and drive alignment with internal and external stakeholders. - Experience using data and insights to drive business performance and decision-making. - Ability to balance relationship management with operational rigor and accountability. - Strong cross-functional collaboration skills within a matrixed organization. - Experience working across North American markets (US and Canada) is a plus. - 8+ years of experience leading accounts, partnerships, or large-scale business segments. Benefits - Access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. - Short-term and long-term disability. - Paid parental leave. - Family expansion reimbursement. - Paid vacation from date of hire. - Sick time (accrued at 1 hour for every 25 hours worked). - Eight paid holidays and two personal days per year. - Participation in a 401(k) retirement plan with employer match. - Discounted company stock program (S.I.P.). - Starbucks equity program (Bean Stock). - Incentivized emergency savings and financial well-being tools. - 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan. - Student loan management resources and access to other educational opportunities. - Access to backup care and DACA reimbursement.

Role Description This role contributes to Starbucks’ success by operating within the Security Operations Center (SOC) to detect, investigate, and respond to cybersecurity threats across the enterprise. You will leverage SIEM and SOAR platforms to perform advanced log analysis, validate alert fidelity, and continuously assess the operational health and coverage of Starbucks’ security tooling. You will design, build, and tune detections within the SIEM, translating real world adversary behaviors and MITRE ATT&CK aligned TTPs into high confidence, actionable alerts. This includes authoring and maintaining detection logic (e.g., KQL, SPL, or equivalent), reducing false positives and closing visibility gaps. The role also focuses on maturing automation through SOAR by developing playbooks that standardize and accelerate investigation, enrichment, containment, and response workflows. You will integrate SOAR with security and IT platforms to automate repeatable actions. The ideal candidate demonstrates strong analytical problem solving skills, clear technical communication, and deep expertise in modern attack techniques, logging architectures, and SOC operations. A proven, hands on track record of advancing detection engineering, SIEM/SOAR effectiveness, and incident response capabilities in highly targeted, large scale environments is essential. Success in this role is defined by measurable contributions to a world class SOC and cybersecurity program that proactively detects threats, rapidly contains incidents, and drives consistent, effective resolution across all cybersecurity events. As a cybersecurity engineer senior, threat detection and response, you will: - Identify, evaluate, and appropriately address alerts and incidents - Develop detections based on the MITRE ATT&CK Framework - Proactively identify emerging threats and conduct threat hunting for undetected activity within the environment - Assess alerts to establish their legitimacy, and urgency - Adhere to SOC playbooks and standard operating procedures (SOPs) to promote consistency in triage and decision-making - Conduct a thorough review and audit of existing logging systems to identify any gaps in detection capabilities - Review threat intel reports and feeds, making recommendations for profile or toolset changes based on reviews - Perform in-depth investigations on Windows, Linux, and MacOS hosts - Create stories to enhance the SOAR environment for engineers - Enhance SOC processes with feedback and operational insights - Serve as both a mentor and an escalation point for SOC engineers - Tune security tool configuration to minimize false positives - Work closely with security leaders, engineers, and compliance teams to implement effective security plans - Serve as a subject matter expert for security tools, applications, and processes Qualifications - 5+ years of experience working in an information technology discipline - 4+ years of security operations experience - 2+ years of detection engineering experience - 2+ years of Threat hunting experience - Deep technical understanding of modern Cybersecurity threats - Understanding of the MITRE ATT&CK framework and the ability to create detections based on analysis of attacker tools & techniques using this framework - Proficient in programming with at least one modern language such as Python, Powershell, C#, Ruby, or Java - Experience with the following technologies: SIEMs, WAFs, IDS/IPS, EPP, EDR, FIM, DLP, Cloud Security, Container Security - Basic understanding of compliance and regulatory requirements such as SOX and PCI - Ability to balance multiple priorities and meet deadlines - Excellent problem-solving abilities - Passionate about cybersecurity and self-driven to become an expert Preferred Qualifications - Demonstrated expertise in at least two technologies, such as SIEMs, WAFs, IDS/IPS, EPP, EDR, FIM, DLP, Cloud Security, or Container Security - Skilled in at least two focus areas, including Phishing, Data Loss Prevention (DLP), Compliance, Networking, Digital Forensics, Big Data, Threat Intelligence, Operating Systems, or Reverse Engineering - Actively supports the cybersecurity community by teaching or contributing code - Holds certifications like CISSP, SSCP, GCIH, or other credentials emphasizing cybersecurity Benefits - Access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits - Short-term and long-term disability - Paid parental leave - Family expansion reimbursement - Paid vacation from date of hire - Sick time (accrued at 1 hour for every 25 hours worked) - Eight paid holidays and two personal days per year - Participation in a 401(k) retirement plan with employer match - Discounted company stock program (S.I.P.) - Starbucks equity program (Bean Stock) - Incentivized emergency savings and financial well-being tools - 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program - Student loan management resources and access to other educational opportunities - Access to backup care and DACA reimbursement

Role Description This role contributes to Starbucks success as the primary point-of-contact for all existing stores within their assigned region. Providing the best in lease interpretation, lease enforcement, risk assessment & negotiations to our Real Estate, Facilities, Construction, and Operation partners to maximize the profitability of the portfolio. - Provide expert-level guidance and strategic direction. - Work proactively to resolve escalated lease enforcement issues and be accountable to regional goals of a portfolio of ~800-1000 coffeehouses. - Oversee portfolio activities, including the review and management of new store leases and amendments. - Implement plans in line with company standards, prioritizing quality, speed, and budget efficiency. - Deliver excellent customer service by staying up to date on trends in Lease Administration and Property Management processes. - Proactively identify opportunities and recommend solutions with the end-user in mind. - Drive the lease management strategy and adapt swiftly to shifting priorities. - Facilitate cross-functional team support through Coffeehouse development processes. - Ensure alignment of proposed programs and projects with business unit and company's goals. - Inspire and influence others to protect retail assets by partnering with various teams to resolve issues. - Enjoy working on an energetic, fun team while acting in accordance with Starbucks guiding principles. Qualifications - Takes a holistic view of organizational needs, combining strategic oversight with attention to detail for successful execution. - Role models and promotes a growth mindset, creating a positive and inclusive work environment. - 5+ years’ experience in lease administration, property management, or related field. - Individuals with bachelor’s degree or equivalent experience. Benefits - Access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. - Short-term and long-term disability, paid parental leave, family expansion reimbursement. - Paid vacation from date of hire, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. - Participation in a 401(k) retirement plan with employer match. - Discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. - 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program. - Access to backup care and DACA reimbursement.

Role Description As a senior administrative assistant, you will support executive level leaders and will leverage your communication, problem-solving and decision-making skills to ensure your leaders and their teams are supported to do their best work. - Support executive level leaders with high customer service, interpersonal savvy and efficiency. - Provide leadership influence and support to leaders, partners and your peer admin support team to continuously improve productivity, communication and morale. - Schedule executive domestic and international travel in compliance with existing policies and procedures, and proactively address all aspects of executive’s travel such as currency, weather, culture and locale to ensure executive’s effective use of time and resources. - Partner as a team member of the broader PRO admin community to organize, host, and/or facilitate activities such as team and cross-functional meetings, conferences and department activities. - Provide support and resources to departmental hiring managers for new partner onboarding. Qualifications - Adaptability – able to execute with flexibility in responding to constantly changing environment. - Collaboration – demonstrate confidence, composure and professionalism; able to build trust with internal and external customers. - Communication – able to communicate clearly and concisely, both verbal and written. - Customer service – demonstrate a positive, can-do attitude with the desire to take on additional responsibilities, consistently delivers high quality customer service to both internal and external stakeholders. - Organization – excellent organizational skills and high level of integrity and discretion in handling confidential and sensitive information with superior attention to detail. - Problem Solving – critical thinking and strong analytical skills; able to proactively anticipate needs and use sound judgement. - Technology – advanced knowledge of Microsoft Office 365 and virtual tools. - Time Management – able to balance multiple priorities and projects in a fast-paced environment, meet deadlines and follow through on commitments. Requirements - Progressive administrative experience or Starbucks store manager experience (7+ years). - Experience managing calendars and email on MS Outlook (7+ years). - Project or event management (7+ years). - Fast-paced environment (7+ years). - Domestic and international travel arrangement (7+ years). Benefits - Access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. - Short-term and long-term disability. - Paid parental leave. - Family expansion reimbursement. - Paid vacation from date of hire, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. - Participation in a 401(k) retirement plan with employer match. - Discounted company stock program (S.I.P.). - Starbucks equity program (Bean Stock). - Incentivized emergency savings and financial well-being tools. - 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan. - Student loan management resources and access to other educational opportunities. - Access to backup care and DACA reimbursement.

Now Brewing – project specialist, construction – PNW & Western Mountain Regions! #tobeapartner Candidates must live in one of the following states to be considered: MT, WY, UT, NV, CO, AZ, NM, WA, OR, ID From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. The project specialist provides essential support to construction project managers, ensuring projects remain on schedule, meeting procurement standards, and comply with documentation requirements. This role is responsible for managing orders, maintaining accurate records, and assisting with contract and invoice processes to facilitate successful project execution and close-out. This is a Remote position. As a project specialist, you will… · Support construction projects through company standards with focus on time, scope, quality and cost. - Assemble, track, and monitor material and equipment orders to ensure timely delivery. - Prepare, organize, and securely store project documentation in both paper and digital formats to meet compliance standards. We’d love to hear from people with: - Assesses the value of each task and differentiates between urgent and important to adapt and shift priorities accordingly. - Supports pulling together and leveraging available tools and resources for managing and problem solving ambiguous situations - Able to work effectively on an independent basis, or with a team, as situations demand and change. - 3+ years project administration, including tracking - 3 years order management: progressive experience in managing orders through complete order life cycle - 3 years' experience in the construction or facilities industry - 3+ years vendor/supplier management As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com. *If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. Join us and inspire with every cup. Apply today! Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com or 1(888) 611-2258.

Now Brewing – senior payroll analyst (Remote, US)! #tobeapartner From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. As a Starbucks Senior Payroll Analyst, you will support and improve the processes that enable accurate and timely payment of our 250,000+ partners across the United States and Canada. You will demonstrate courage and vision by confidently advocating for forward‑thinking improvements and innovative solutions that continuously enhance and modernize the payroll department. You will support the payroll team with weekly payroll processing, help analyze and resolve complex payroll issues, provide training and knowledge-sharing with team members, contribute to the development and adherence to best practices, and support ongoing technology enhancements. As a payroll analyst senior, you will… - Identify areas that need to be monitored or analyzed on a consistent basis. Anticipate and prepare for potential issues and recommend resolutions. Report payroll processing and system issues as appropriate and assist with troubleshooting. - Support management in accomplishing the organization’s payroll processing objectives and will serve as a “change agent” to promote best practices and technological advancements. - Identify, recommend, and implement process improvements. Lead cross functional teams in resolving process concerns and developing new processes. Maintain process documentation, validating policies and procedures against State and Provincial laws. Participate in periodic internal auditing of key responsibilities. We’d love to hear from people with: - Multi-state/Provincial full cycle payroll processing, including time entry to general ledger entry. - Foundational understanding of payroll including garnishments, bonus payments, special payments and payroll taxes for US (required) and Canada (preferred). - Intermediate to Advanced skills in payroll systems (specifically SAP, Success Factors), Microsoft Suite (Excel, PowerPoint, etc.). - Strong customer skills with consistent follow-through and ability to communicate clearly and concisely, both orally and in writing. - Strong analytical and technical skills with attention to detail and execution with the ability to learn and adapt to changing technology and ability to identify, evaluate and support process improvements. Ability to analyze problems and provide solutions. - Ability to mentor and train peers, payroll analyst associates and payroll analysts. As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com. *If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. Join us and inspire with every cup. Apply today! Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com or 1(888) 611-2258.

Now Brewing –transportation analyst II! #tobeapartner From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. This role contributes to Starbucks’ success by ensuring the efficient and cost-effective movement of products across the supply chain. The Transportation Analyst II supports transportation operations by developing and executing shipment plans that meet internal customer requirements while managing the flow of goods to end-user customers and inbound to distribution centers. This position is responsible for coordinating with transportation providers and third-party operators to ensure timely deliveries, accurate administration, and performance monitoring of transportation services. The analyst leads cross-functional transportation improvement initiatives aimed at reducing logistics costs, enhancing operational processes, and delivering exceptional customer service. Operating across multiple sites, this role plays a key part in driving continuous improvement and operational excellence within Starbucks’ supply chain. As a transportation analyst II, you will… - Analyze transportation and logistics data to identify trends, inefficiencies, and opportunities for cost savings. - Execute daily shipment planning and execution of tasks aligned with the operational workflow and service expectations of the role. - Collaborate with carriers, 3PLs, and internal stakeholders to ensure timely and cost-effective delivery of goods. - Participate in a rotational weekend on-call schedule to support transportation operations and ensure business continuity. - Communicate proactively with internal stakeholders on shipment or vendor issues. - Support cross-functional projects to enhance company performance. - Lead initiatives to optimize routing, mode selection, and carrier performance. - Support strategic planning, including network design, freight forecasting, and budget development. - Manage freight payment and manual invoice processes. - Analyze carrier and vendor performance to identify service gaps and recommend improvements. - Report on key performance indicators (daily, weekly, monthly). - Ensure accuracy and timeliness of data from vendors and third-party providers. - Deliver ad-hoc reporting and analysis to support KPI improvement initiatives. - Provide support for transportation carrier selections from annual RFPs and mini-bids. - Drive continuous improvement initiatives across transportation operations. - Prepare reports and presentations for senior leadership with actionable insights and recommendations. - Stay current on industry trends, regulations, and best practices. We’d love to hear from people with: - 1-3 years of experience in transportation analysis, logistics, distribution or supply chain operations. - A team-oriented, collaborative approach. - Strong proficiency in data analysis tools (e.g., Excel, Incorta, SQL, Tableau). - Knowledge of freight modes (LTL, FTL, intermodal, parcel) and carrier management. - Ability to work independently and lead cross-functional projects. Preferred Qualifications: - Bachelor’s degree in supply chain management, Logistics, Business Analytics or a related field. - Excellent problem-solving, communication, and project management skills. - Experience with TMS platforms (e.g., Oracle). - Experience in a high-volume, multi-modal transportation environment. - Familiarity with Lean Six Sigma or other continuous improvement methodologies. - Project management of small- and medium-scale technical and change management initiatives. - Certification in transportation or supply chain (e.g., CTL, APICS, PMP). As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com. *If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. Join us and inspire with every cup. Apply today! Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com or 1(888) 611-2258.

Now Brewing – Cybersecurity Analyst, Sr. – Governance Risk & Compliance! #tobeapartner From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. Are you passionate about leading complex technical initiatives that strengthen our security posture and protect our partners, customers and brand? As a Cybersecurity Analyst, Sr. on the Cybersecurity Project Management team, you will drive high-impact, cross-functional programs and initiatives that deliver governance, risk and compliance and risk-mitigation capabilities across the enterprise. You bring clarity to ambiguity, create structure in fast-moving environments and execute with precision. This role requires a strategic thinker who is deeply hands-on, capable of guiding programs from initial concept through planning, execution, deployment and successful closeout. You will partner closely with engineering, security and business teams to translate cybersecurity compliance requirements into actionable plans that deliver measurable outcomes and reduce organizational risk. As a Cybersecurity Analyst, Sr, you will… - Lead large-scale, highly complex cybersecurity, infrastructure and governance, risk and compliance (GRC) initiatives from concept to delivery, coordinating across multiple teams and regions. - Translate complex technical and security and compliance challenges into structured, actionable project plans, ensuring alignment and coordination across cross-functional delivery teams. - Drive execution with rigor and attention to detail, while maintaining strong governance and risk management practices. - Communicate with executive presence, delivering crisp updates and influencing decision-making across all levels of the organization. - Develop and execute organizational change management plans – including communication strategies, readiness assessments, stakeholder engagement and training coordination across multiple concurrent projects. We’d love to hear from people with: - 10+ years of analyst or program/project management experience, including 3+ years leading and supporting governance, risk and compliance programs within large or highly regulated organizations. - Proven success managing large, cross-functional programs with multiple workstreams and global stakeholders. - Familiarity with GRC processes and frameworks including PCI DSS, SWIFT, SOC 2, ISO 27001/27002, NIST CSF, and broader enterprise risk management practices. - Experience managing deployment and integration of technical or security solutions across global environments, ensuring alignment with enterprise controls, standards and audit/compliance requirements. - Hands-on experience supporting compliance initiatives (e.g. evidence collection, control validation, remediation planning, reporting), with the ability to translate requirements to actionable delivery plans. - Strong organizational skills and a proactive, execution-focused mindset, with a track record of driving clarity, managing risk, and delivering results in fast-paced or ambiguous environments. - Ability to anticipate compliance risks, identify control gaps, and partner with engineering, security and audit teams to ensure effective remediation and sustainable control posture. - Experience applying organizational change management (OCM) frameworks (e.g. ADKAR, Prosci) across technical, security or compliance-driven initiatives As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com. *If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity.  At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. Join us and inspire with every cup. Apply today! Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.   Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com or 1(888) 611-2258.

Now Brewing – Technical Program Manager! #tobeapartner From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. Are you passionate about leading complex technical initiatives that strengthen our security posture and protect our partners, customers and brand? As a Technical Program Manager on the Cybersecurity Project Management team, you will drive high-impact, cross-functional programs that deliver critical security, compliance and risk-mitigation capabilities across the enterprise. You bring clarity to ambiguity, create structure in fast-moving environments and execute with precision. This role requires a strategic thinker who is deeply hands-on, capable of guiding programs from initial concept through planning, execution, deployment and successful closeout. You will partner closely with engineering, security and business teams to translate cybersecurity compliance requirements into actionable plans that deliver measurable outcomes and reduce organizational risk. As a Technical Program Manager, you will… - Lead large-scale, highly complex cybersecurity, infrastructure and governance, risk and compliance (GRC) initiatives from concept to delivery, coordinating across multiple teams and regions. - Translate complex technical and security and compliance challenges into structured, actionable project plans, ensuring alignment and coordination across cross-functional delivery teams. - Drive execution with rigor and attention to detail, while maintaining strong governance and risk management practices. - Communicate with executive presence, delivering crisp updates and influencing decision-making across all levels of the organization. - Develop and execute organizational change management plans – including communication strategies, readiness assessments, stakeholder engagement and training coordination across multiple concurrent projects. We’d love to hear from people with: - 10+ years of program management experience, including 3+ years leading governance, risk and compliance programs within large or highly regulated organizations. - Proven success managing large, cross-functional programs with multiple workstreams and global stakeholders. - Familiarity with GRC processes and frameworks including PCI DSS, SWIFT, SOC 2, ISO 27001/27002, NIST CSF, and broader enterprise risk management practices. - Experience managing deployment and integration of technical or security solutions across global environments, ensuring alignment with enterprise controls, standards and audit/compliance requirements. - Hands-on experience supporting compliance initiatives (e.g. evidence collection, control validation, remediation planning, reporting), with the ability to translate requirements to actionable delivery plans. - Strong organizational skills and a proactive, execution-focused mindset, with a track record of driving clarity, managing risk, and delivering results in fast-paced or ambiguous environments. - Ability to anticipate compliance risks, identify control gaps, and partner with engineering, security and audit teams to ensure effective remediation and sustainable control posture. - Experience applying organizational change management (OCM) frameworks (e.g. ADKAR, Prosci) across technical, security or compliance-driven initiatives. As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com. *If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity.  At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. Join us and inspire with every cup. Apply today! Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.   Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com or 1(888) 611-2258.

Job Summary and Mission This role supports Starbucks Technology by driving compliance programs—including SOX, PCI, SWIFT, and emerging regulations—through effective risk‑to‑control alignment and scalable compliance operations. The cybersecurity analyst senior partners across GCS, ST, and business teams to develop and improve enterprise compliance services, requiring strong interpersonal skills and clear communication. The role designs and maintains GRC capabilities across policies, standards, controls, assessments, and automation. The ideal candidate brings deep IT compliance expertise and hands‑on experience with GRC/IRM platforms, enabling continuous control monitoring, evidence automation, and actionable risk insights. This position operates with significant independence, proactively identifying requirements, improving processes, and leading cross‑functional change. Summary of Key Responsibilities Leadership – - Serve as a subject-matter expert across key technology compliance domains (e.g., SOX ITGC, PCI DSS, SWIFT, ISO/IEC 27001, NIST CSF/800-53, SOC 2), navigating cross-functional dependencies and translating regulatory obligations into actionable, risk-based controls. - Partners with managers, engineers, and cross-functional teams to drive compliance within technology products and solutions, build strong working relationships, and provide advisory support that aligns requirements, policies, standards, and controls that reduce risk and strengthen operational resilience - Develop training and reusable templates to help compliance scale across the enterprise - Operate in a largely self-directed manner; escalate risks and decisions appropriately. Solution Design and Automation – - Lead compliance automation initiatives to streamline control execution, validation, evidence collection, and monitoring through scalable, technology-driven workflows. - Design and configure Governance Risk Compliance (GRC)/Integrated Risk Management (IRM) capabilities (e.g. control libraries, issues and risk management, assessments, evidence orchestration), integrating with enterprise systems to automate data flows, control testing, and compliance reporting. - Enable continuous control monitoring by defining data models, automation patterns (APIs, eventing, scripting), with an increasing focus on AI-assisted detection, testing, and anomaly identification to reduce manual effort and expand assurance coverage. - Build intelligent dashboards and metrics that visualize control health, risk posture, findings, exceptions, and remediation progress, incorporating role-based experiences and leveraging AI/ML insights to surface emerging risks and control degradation trends. - Continuously identify and implement automation, standardization, and reuse opportunities to improve productivity, quality, and cost efficiency. Compliance Program Operations – - Design risk and control matrices that support regulatory requirements and internal standards. - Provide consulting and guidance to ensure effective use of compliance and risk‑management tools and processes. - Develop budget recommendations to support compliance initiatives and program maturity. - Own multiple compliance products and maintain deep knowledge of relevant Starbucks and industry domain areas. - Apply LEAN and user‑centered design techniques to simplify compliance processes and improve partner experience. - Administer and support GRC tools and integrations, including triaging requests, managing queues against SLAs, and coordinating with vendors and cross‑functional teams. - Develop and maintain documentation (wikis, knowledge articles, runbooks) and deliver training on compliance services, tooling, and governance processes. - Coordinate and execute control assessments, readiness reviews, and walkthroughs, collecting and validating evidence for internal and external audits. - Perform root‑cause analysis and drive durable remediation through control improvements, process changes, or automation. - Track and report remediation status, risk acceptance, and exceptions in partnership with control owners and audit stakeholders. Agile Delivery – - Own and refine the compliance services backlog by creating user stories, defining acceptance criteria, and driving delivery within agile sprint cadences. - Manage GRC/compliance products and services, applying continuous improvement to mature capabilities over time. - Collaborate with stakeholders to define requirements, assess business value, prioritize backlog items, and maintain user personas that support the compliance program. - Define controls and compliance goals, KPIs, and measurement plans to evaluate program effectiveness with minimal oversight. - Balance scope, capacity, and timelines to deliver small feature sets and enhancements aligned to business and compliance outcomes. - Develop strategic and operational plans for compliance services, ensuring effective execution and measurable results. Basic Qualifications - Bachelor's degree in computer science or related field or 3+ years of relevant experience. - Apply knowledge of business principles and technology practices to achieve successful outcomes in cross-functional activities. - Excellent analytical and problem-solving skills. - Generate comprehensive documentation in support of systems. - Exhibit exception oral and written interpersonal and communication skills. - Experience with Microsoft Office products such as Word, Excel, and PowerPoint proficiently. - Apply a deep understanding of business processes and process improvement initiatives. - Provide top-tier customer service. - Implement system development concepts effectively. - Proven working knowledge of system development lifecycle and IT operations. - Ability to use business knowledge, sound judgement, and resourcefulness to design and deploy highly reliable and sustainable technology solutions. - Ability to balance multiple priorities and meet deadlines. - Configuration knowledge of relevant applications/modules/platforms. Preferred Qualifications - 3+ years of progressive industry experience in Information Risk Management, IT Governance, IT Compliance, Data Privacy or Internal/External - Technology Audit disciplines, with at least two of those years in an IT or a software development setting. - Exposure to Common Control Framework (CCF) practices with knowledge and ability to track common control requirements across numerous security and regulatory standards - Ability to work within large organizations to collaborate and drive cross-functional efforts, and build partnerships to secure the resources necessary to achieve goals - Certifications such as CISA, CISSP, CISM, CIPM or others focused on controls assurance, information security, data privacy or information risk management is a strong plus - Detailed and results-oriented, able to analyze data to justify product decisions and apply key learnings. - Strong verbal and written communications skills - Consistently uses communications skills to influence outcomes within a known skill set - Ability to balance multiple priorities and meet deadlines - Ability to thoroughly understand complex business and technical issues and influence decision making - Hands on experience in developing roadmaps, story outlines, writing user stories, refining product backlogs, and coordinating/prioritizing conflicting requirements across teams in a fast-paced, changing environment - Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities - Experience in engineering and/or platform role for GRC solutions and/or cybersecurity risk management solutions. As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com. *If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity.  At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. Join us and inspire with every cup. Apply today! Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.   Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com or 1(888) 611-2258.