Sphinx

• Real compliance casework. Investigate alerts, adjudicate transaction monitoring flags, conduct KYC/KYB reviews, prepare SARs and CTRs, and run screening investigations. The full spectrum of BSA/AML work across our client base. • Working cases with the agents. You'll work alongside the agents on live casework, pressure-testing their reasoning, catching where they're wrong, and making sure every output meets the client's regulatory standards. • Defining where humans belong in the loop. Which cases need a human eye, and why? What signals should trigger an escalation? You'll be the one designing those rules, turning instinct into criteria the agents can act on. • Rewriting the playbook. When you spot a recurring false positive, a missed signal, or a jurisdictional quirk that the SOP doesn't account for, you'll fix it at the source. Updating the workflow, retraining the agent, and validating the change against historical cases.