Speedy Cash

Role Description We are currently hiring an Online Customer Service Representative. The role offers a dynamic, team-oriented environment with opportunities for career growth, competitive wages, benefits, and ongoing training. Job Responsibilities - Provide exceptional customer service while working with our customers to obtain repayment on their past due loans in a timely manner. - Managing customer communications across all channels, such as email, chat, and phone. - Meet and exceed individual and departmental goals and performance requirements. - Participate and engage in team meetings and performance reviews. - Be a subject matter expert as it pertains to our products, processes, and procedures. - Report to all shifts on-time and ready to work – reliable attendance is critical. - Being flexible and an agent of change. - Other duties as assigned. Qualifications - Strong work ethic. - Interest in full-time work. - Eager to make a positive impact. - Ability to thrive in a collaborative setting. - Discipline to achieve personal performance goals. - Flexibility to adapt to change. - Open to feedback and committed to personal growth. - Emotional intelligence and resilience. - Ability to support teammates while excelling independently. Requirements - Valid Government Issued Photo ID. - Clean Criminal Record. - High School Diploma or Equivalent. Benefits - Competitive benefits. - Opportunity to earn a monthly bonus. - Hands-on ongoing training. - A management team committed to providing you all the skills and tools required to be successful. - RRSP matching. - Growth opportunities – we promote from within when possible. Wage $17.85 - $20 Per hour Work Schedule Friday, Saturday, and Sunday, 24 hours per week.