Solo.io, Inc.

Role Description We are looking for customer-centric technologists with a passion to help companies learn, adopt, and scale their applications with the Solo.io product portfolio. The main role is to work with our customers closely to get them into production and to be successful with our product(s). Our ideal candidate is based in the Central / East time zones and would have a knack for troubleshooting and solving complex problems, combining technical knowledge with exceptional communications skills to provide both internal and external guidance. If you enjoy supporting customers throughout the lifecycle and helping them successfully migrate to production, then Solo.io is the place for you. We are looking for engineers who are excited about cloud native, distributed systems technology and want to educate and act as SME. This is a remote role for applicants based in the United States. We are unable to sponsor work visas at this time. - Provide daily expert guidance to existing customers - Develop strong relationships with customers, sales, and product teams - Proactively guide customers through their architectural and product setup and decisions - Troubleshoot and solve complex situations collaborating with Developers and Field Engineers - Contribute to Solo.io projects by submitting issues, pull requests, and documentation - Stay current with fast-moving additions to Solo.io products and related technologies to retain domain expertise and credibility - Manage stressful situations with calm professionalism, empathy, and compassion - Actively engage with the Solo.io community and related open source projects to foster adoption and grow external contributions Qualifications - At least two years of hands-on experience with Kubernetes - Working knowledge of Go, Java, Node.js or related, modern programming language - Ability to dig into code to troubleshoot - Strong written and verbal communication skills Benefits - At Solo, our culture is all about hiring great people, creating a fun and fast-paced work culture, and letting our teams work with our customers to successfully solve their challenges. - Solo works collaboratively with our customers, partners and open source communities to deliver technology innovation, technology solutions, architectural best-practices, and hands-on education. - Solo uses a unique engagement model with our customers that allows us to quickly make them successful, and continue to work closely with them as their production environments grow. Company Description Solo enables companies to Connect, Secure and Observe modern applications – APIs, Microservices and Data – with the industry’s leading API and Service Mesh Management Platform (“Gloo”). Solo innovations allow companies to stay on the leading edge of both technology and business possibilities. Solo is a VC-backed company, founded in 2017 by Idit Levine. In 2021, Solo was valued at $1B. Solo’s customers are some of the largest in the world, spanning all geographies and industries. Solo’s team has deep expertise in Cloud Computing, Linux, Containers, Kubernetes, Service Mesh, APIs, AI, Security, Microservice Applications, Application Modernization.

Who we are. Solo enables companies to Connect, Secure and Observe modern applications – APIs, Microservices and Data – with the industry’s leading API and Service Mesh Management Platform (“Gloo”). Solo innovations allow companies to stay on the leading edge of both technology and business possibilities. Solo is a VC-backed company, founded in 2017 by Idit Levine. In 2021, Solo was valued at $1B. Solo’s customers are some of the largest in the world, spanning all geographies and industries. Solo’s team has deep expertise in Cloud Computing, Linux, Containers, Kubernetes, Service Mesh, APIs, Security, Microservice Applications, Application Modernization, GraphQL, and eBPF. About the role. We are looking for an individual to join as a Solutions Engineer! This person will be collaborating as a pre-sales technical professional to align the customer’s technical challenges with their outcomes. The main focus of this role is to work alongside Sales Executives while providing a technical introduction of our solutions to customers. The field engineering role provides architectural guidance through understanding our customer's challenges and leading them through proof-of-concept use of Solo solutions. This role will require occasional travel, focused on the US East Coast. Job Description: - Apply skills as the in-depth seasoned professional to understand a customer’s technical challenges and help them achieve their desired outcomes by building compelling solutions using Solo.io products - Lead discovery calls with our sales team to better understand customer challenges related to their cloud migrations, microservices environments, and legacy infrastructure - Deliver product presentations, demos, and workshops as needed - Plan and execute proof of concepts to validate Solo.io solutions - Proactively guide customers through architectural challenges and integration of cloud-native platforms, such as Kubernetes, and Solo.io products - Act as a trusted advisor to customers, sales teams, and product teams - Establish and maintain knowledge of the product portfolio, related technologies, and the competitive landscape - Work with consulting and customer success to help customers successfully adopt Solo.io solutions - Evangelize Solo.io products and related technology through speaking engagements (conferences, meetups, webinars) and content (blogs, articles, videos) Job Requirements: - 4+ years of experience supporting a technical sales process. - 3+ of hands-on experience with Kubernetes - Experience building compelling content and demonstrations for cloud native solutions Additional Information: - While work is primarily completed virtually, must be willing to travel up to 30% for events, training, and customer meetings if needed - Experience of Istio and/or API Gateways is highly desirable What you’ll love about Solo. At Solo, our culture is all about hiring great people, creating a fun and fast-paced work culture, and letting our teams work with our customers to successfully solve their challenges. Solo works collaboratively with our customers, partners and open source communities to deliver technology innovation, technology solutions, architectural best-practices, and hands-on education. Solo uses a unique engagement model with our customers that allows us to quickly make them successful, and continue to work closely with them as their production environments grow. Solo is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Who we are. Solo enables companies to Connect, Secure and Observe modern applications – APIs, Microservices and Data – with the industry’s leading API and Service Mesh Management Platform (“Gloo”). Solo innovations allow companies to stay on the leading edge of both technology and business possibilities. Solo is a VC-backed company, founded in 2017 by Idit Levine. In 2021, Solo was valued at $1B. Solo’s customers are some of the largest in the world, spanning all geographies and industries. Solo’s team has deep expertise in Cloud Computing, Linux, Containers, Kubernetes, Service Mesh, APIs, Security, Microservice Applications, Application Modernization, GraphQL, and eBPF. About the role. We are looking for an individual to join as a Solutions Engineer! This person will be collaborating as a pre-sales technical professional to align the customer’s technical challenges with their outcomes. The main focus of this role is to work alongside Sales Executives while providing a technical introduction of our solutions to customers. The field engineering role provides architectural guidance through understanding our customer's challenges and leading them through proof-of-concept use of Solo solutions. This role will require occasional travel, focused on the US Bay area. Job Description: - Apply skills as the in-depth seasoned professional to understand a customer’s technical challenges and help them achieve their desired outcomes by building compelling solutions using Solo.io products - Lead discovery calls with our sales team to better understand customer challenges related to their cloud migrations, microservices environments, and legacy infrastructure - Deliver product presentations, demos, and workshops as needed - Plan and execute proof of concepts to validate Solo.io solutions - Proactively guide customers through architectural challenges and integration of cloud-native platforms, such as Kubernetes, and Solo.io products - Act as a trusted advisor to customers, sales teams, and product teams - Establish and maintain knowledge of the product portfolio, related technologies, and the competitive landscape - Work with consulting and customer success to help customers successfully adopt Solo.io solutions - Evangelize Solo.io products and related technology through speaking engagements (conferences, meetups, webinars) and content (blogs, articles, videos) Job Requirements: - 4+ years of experience supporting a technical sales process. - 3+ of hands-on experience with Kubernetes - Experience building compelling content and demonstrations for cloud native solutions Additional Information: - While work is primarily completed virtually, must be willing to travel up to 30% for events, training, and customer meetings if needed - Experience of Istio and/or API Gateways is highly desirable What you’ll love about Solo. At Solo, our culture is all about hiring great people, creating a fun and fast-paced work culture, and letting our teams work with our customers to successfully solve their challenges. Solo works collaboratively with our customers, partners and open source communities to deliver technology innovation, technology solutions, architectural best-practices, and hands-on education. Solo uses a unique engagement model with our customers that allows us to quickly make them successful, and continue to work closely with them as their production environments grow. Solo is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Who we are. Solo enables companies to Connect, Secure and Observe modern applications – APIs, Microservices and Data – with the industry’s leading API and Service Mesh Management Platform (“Gloo”). Solo innovations allow companies to stay on the leading edge of both technology and business possibilities. Solo is a VC-backed company, founded in 2017 by Idit Levine. In 2021, Solo was valued at $1B. Solo’s customers are some of the largest in the world, spanning all geographies and industries. Solo’s team has deep expertise in Cloud Computing, Linux, Containers, Kubernetes, Service Mesh, APIs, Security, Microservice Applications, Application Modernization, GraphQL, and eBPF. About the role. The Solutions Architect is a senior, post-sales technical role focused on the success of our most important customers. You will be the primary technical owner for a small number of strategic accounts, taking near-total responsibility for their technical well-being. This includes driving deep product adoption, ensuring swift resolution of any issues, and acting as the customer's trusted advisor and advocate within Solo.io. You will be a true expert on your customers' architecture, teams, and processes, consulting with them to optimize their use of Solo.io products and drive growth. Unfortunately we are unable to sponsor work visas for this role at this time. This is a remote role for applicants based in the NORAM region. Job Description: - Act as the primary technical point of contact for accounts, developing a deep understanding of their specific use cases, architecture, and business goals. - Take the lead on technical issue resolution, working with the support organization to ensure timely and effective solutions. When capacity allows, you will be expected to provide the primary effort on solving issues within your accounts. - Proactively drive product adoption by identifying new use cases and opportunities for the customer to gain more value from Solo.io's product suite. - Consult with customers on best practices for using Solo.io products within their environment. - Develop and deliver training sessions and workshops for customers. - Act as the customer's advocate within Solo.io, providing feedback to the product management and engineering teams. - Collaborate with the account team to identify and manage risks and opportunities related to product adoption, renewal, and expansion. This role will require 15% travel Job Requirements: - 5+ years of experience in a customer-facing technical role such as a Solutions Architect, Site Reliability Engineer, or Senior Support Engineer. - Deep expertise in cloud-native technologies, including Kubernetes, service mesh (such as Istio), and API gateways (such as Envoy). - Experience in a post-sales role with a focus on customer success and adoption. - Proven ability to manage technical relationships with large, strategic customers. - Excellent problem-solving and troubleshooting skills. - Strong communication and presentation skills, with the ability to explain complex technical concepts to a variety of audiences. - Experience with scripting or programming languages (e.g., Go, Python, Bash) is a plus. - A bachelor's degree in Computer Science or a related field, or equivalent practical experience. What you’ll love about Solo. At Solo, our culture is all about hiring great people, creating a fun and fast-paced work culture, and letting our teams work with our customers to successfully solve their challenges. Solo works collaboratively with our customers, partners and open source communities to deliver technology innovation, technology solutions, architectural best-practices, and hands-on education. Solo uses a unique engagement model with our customers that allows us to quickly make them successful, and continue to work closely with them as their production environments grow. Solo is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Who we are. Solo empowers teams to build and scale their AI infrastructure using cloud-native tech. Most companies have shifted from asking 'How can we make AI useful?' and are instead now asking 'How do we take our AI projects to production?'. A recent MIT study reveals a shocking 95% of GenAI projects never make it there or fail to deliver positive ROI. At Solo, our AI initiatives are helping teams bridge that gap from pilot to production. With our roots in critical cloud infrastructure (gateways, proxies, service mesh) trusted by Fortune 500s, Solo is uniquely positioned to lead AI's next wave. As a nimble startup, we innovate faster, our engineers contribute to high-impact OSS (we're a top CNCF contributor) and solve real scalability challenges. Solo is a VC-backed company, founded in 2017 by Idit Levine. In 2021, Solo was valued at $1B. Solo’s customers are some of the largest in the world, spanning all geographies and industries. Solo’s team has deep expertise in Cloud Computing, Linux, Containers, Kubernetes, Service Mesh, APIs, AI, Security, Networking, Microservice Applications and Infrastructure Modernization. About the role. This role will have opportunities to contribute to both our cloud networking stack and our AI products, as the line between the two is beginning to fade. Dive into OSS projects like kagent (kagent.dev) for Kubernetes-based AI orchestration, agentgateway (agentgateway.dev) which redefines proxies for AI workflows, and kgateway (kgateway.dev), our CNCF project handling billions of API calls. All of these projects integrate seamlessly with Istio’s Ambient Mesh (ambientmesh.io), a sidecar-less mesh pioneered by Solo to make service meshes easy and resource-efficient - driving a massive surge in adoption. You will have chances to work with customers, contribute to open source, and shape the future of AI infrastructure. You will work with the latest cloud and container technologies like Kubernetes, Envoy, and Istio - as well as with AI tooling, protocols and standards like MCP, A2A and more! You will review customer feedback in order to promote adoption and simplify usability of complex technology. This is a remote role for applicants based in the US. Unfortunately we are unable to sponsor work visas for this role at this time. Job Description: - Deliver high-quality solutions to the complex technical problems our customers are facing. - Manage and optimize our APIs within the ever-evolving landscape of cloud-native environments, maintaining a seamless user experience. - Transform ambiguous requirements into actionable tasks, focusing on high-impact deliverables that provide the most value for our users. - Challenge the status quo by proposing ambitious and innovative solutions, driving our product forward. - Introduce and uphold best practices to ensure the health and maintainability of our codebase. - Act as a mentor and guide, offering constructive feedback during code and design reviews to foster growth within the team. - Participate in the hiring process, helping identify and recruit top talent so that our engineering team can continue to scale successfully. Job Requirements: - 5+ years of experience as a software engineer - 2+ years working with Containers, Kubernetes, and Golang - Experienced in building server side software in production and recognizes the challenges, complexities and tradeoffs to be made when building and deploying new systems to production. Bonus Experience - Istio or other service mesh platforms - Worked directly on a proxy before, such as Envoy Proxy - Having built k8s controllers and operators - Worked with Agentic frameworks and protocols such as, ADK, MCP, A2A - Experience working with GlooShot - Implemented or used the kubernetes gateway API What you’ll love about Solo. At Solo, our culture is all about hiring great people, creating a fun and fast-paced work culture, and letting our teams work with our customers to successfully solve their challenges. Solo works collaboratively with our customers, partners and open source communities to deliver technology innovation, technology solutions, architectural best-practices, and hands-on education. Solo uses a unique engagement model with our customers that allows us to quickly make them successful, and continue to work closely with them as their production environments grow. Solo is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Who we are. Solo enables companies to Connect, Secure and Observe modern applications – APIs, Microservices and Data – with the industry’s leading API and Service Mesh Management Platform (“Gloo”). Solo innovations allow companies to stay on the leading edge of both technology and business possibilities. Solo is a VC-backed company, founded in 2017 by Idit Levine. In 2021, Solo was valued at $1B. Solo’s customers are some of the largest in the world, spanning all geographies and industries. Solo’s team has deep expertise in Cloud Computing, Linux, Containers, Kubernetes, Service Mesh, APIs, Security, Microservice Applications, Application Modernization, GraphQL, and eBPF. About the role. We are seeking a Performance Marketing Specialist to join our Growth team and drive measurable acquisition across paid media, SEO/AEO, and our digital web ecosystem. This is a high-impact role for a digital marketer who excels at Google Ads, LinkedIn Ads, SEO/AEO execution, and Webflow content updates. This role specializes in aggregating, organizing, and activating technical content across digital channels, transforming inputs from Product Marketing, Engineering, and Field into high-performing paid campaigns, optimized landing pages, and scalable web experiences. You will partner closely with Product Marketing, Sales, Field Marketing, Engineering, and our OSS communities to ensure Solo.io’s digital presence is discoverable, optimized, and driving pipeline. Job Description: - Paid Media & Digital Acquisition - Plan, build, and optimize paid campaigns across Google Search, Google ProMax, LinkedIn Ads, and retargeting platforms. - Manage keyword strategy, bidding, creative iteration, A/B testing, audience targeting, and campaign performance. - Coordinate closely with Growth and PMM to support product launches, webinars, events, and OSS initiatives. - Improve landing page and conversion performance through iterative testing and data-driven optimization. - SEO Strategy & Execution - Own on-page and technical SEO improvements across Solo.io content. - Conduct keyword research, search intent analysis, and competitive SEO insights across cloud and AI topics. - Optimize page structure, metadata, H1/H2 hierarchy, URL structure, internal linking, and schema (if needed). - Monitor SEO health using Google Search Console, GA4, and other tools, and recommend improvement paths. - Webflow Execution - Update and maintain pages on Solo.io using Webflow, including new sections, layout refinement, CMS edits, metadata, CTAs, and forms. - Implement light HTML/CSS modifications for styling or functional tweaks. - Ensure responsive design, page speed, accessibility compliance, and tracking accuracy. - Partner with Engineering for deeper Webflow or front-end issues. - OSS Microsite Collaboration - Prepare content, structural updates, and metadata changes for OSS microsites. - Ensure consistency across Solo.io and OSS ecosystem assets. - Digital Content Aggregation & Production - Aggregate technical content from PMM, Engineering, Field Marketing, and OSS contributors and translate into structured digital components. - Maintain organized content systems and reusable modules for paid campaigns and SEO opportunities. - Support the creation and maintenance of landing pages, webinar/event pages, and resource hubs. - Analytics, Tagging & Performance Management - Apply GA4 tagging, event tracking, and UTM standards across campaigns and Webflow pages. - Track and analyze performance across paid, organic, and web channels; identify root causes and optimization opportunities. - Recommend and support A/B tests across ads, landing pages, and digital experiences. Job Requirements: - 3 - 6+ years of hands-on experience in performance marketing, PPC, SEO, or digital marketing (B2B SaaS preferred). - Strong experience running Google Ads (Search, Display, Video) and LinkedIn Ads. - Solid understanding of SEO fundamentals: metadata, on-page optimization, keyword research, URL strategy, link structure. - Proficiency with Webflow for website updates and light development (HTML/CSS familiarity preferred). - Strong analytical skills using GA4, GSC, Ads Manager dashboards, and related tools. - Experience in cloud-native, networking, developer tooling, or AI/ML is a plus, but curiosity and technical aptitude matter most. - Ability to travel on occasion within the US and internationally to participate in team meetings and company events What you’ll love about Solo. At Solo, our culture is all about hiring great people, creating a fun and fast-paced work culture, and letting our teams work with our customers to successfully solve their challenges. Solo works collaboratively with our customers, partners and open source communities to deliver technology innovation, technology solutions, architectural best-practices, and hands-on education. Solo uses a unique engagement model with our customers that allows us to quickly make them successful, and continue to work closely with them as their production environments grow. Applicants must be authorized to work in the United States now and in the future as Solo is unable to provide visa sponsorship. Solo is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.