smartvokat

• Design, configuration and customization of the ServiceNow modules Integrated Risk Management (IRM), Legal Service Delivery, Contract Management Pro, Source-to-Pay Operations and App Engine • Develop and provide hypercare for workflows, business rules, UI guidelines and integrations related to the relevant customer processes • Work in a client-facing role with customer teams in Legal, Compliance, Procurement, Finance and IT to optimize cross-departmental processes • Create and optimize dashboards, reports and notifications • Apply best practices in ServiceNow configuration and development, documentation and review of ServiceNow configurations, and in the development, documentation and testing of ServiceNow solutions • Play a key role within project teams and in smartvokat’s delivery model

• Drive revenue growth from clients in the Financial Services sector in Austria (primary focus) and Switzerland. • Achieve sales targets by selling advisory, implementation and application management services related to ServiceNow’s Integrated Risk Management (IRM) and Tanium’s Autonomous IT Platform. • Lead discovery workshops to understand client challenges in risk, compliance, and cybersecurity. • Present tailored demonstrations showing how ServiceNow IRM and Tanium deliver continuous risk visibility, automated compliance, and real-time remediation. • Build strong relationships with C-level executives, risk officers, and IT security leaders. • Collaborate with ServiceNow and Tanium technical consultants to design integrated solutions. • Stay current on regulatory trends impacting Financial Services. • Represent the company at industry events, conferences, and executive briefings.