SmartBear

SmartBear delivers application integrity for modern tech stacks, ensuring continuous, measurable assurance that software just works as intended with governance to operate at AI speed and scale. SmartBear offers deep test automation, API lifecycle management, and observability capabilities. With integrations across the SDLC, it sets a new quality standard for application delivery teams. SmartBear is trusted by more than 16 million developers, testers, and software engineers across 32,000 organizations, including 75% of the largest financial institutions and industry leaders such as Adobe, JetBlue, and Microsoft. SmartBear’s best-loved brands include Swagger, TestComplete, Reflect, QMetry, Zephyr, and more. As stewards of a collaborative open source community, SmartBear meets customers where they are to make our technology-driven world a better place. Learn more at www.smartbear.com, or follow us on LinkedIn, X, and Reddit. At SmartBear, you will be part of a dynamic team solving one of the most critical challenges facing modern businesses: ensuring the integrity of software in an AI-driven world. Whether you are working directly with customers, driving go to market strategies, supporting operations, building products, or enabling teams, your contributions help shape the future of software quality for organizations worldwide. Join us in our mission. Channel Manager, Atlassian Partnerships - Accelerate revenue growth across the Atlassian ecosystem through strategic partner enablement - Grow and scale partnerships with Atlassian Solution Partners through partner recruitment, structured sales and technical enablement, co-marketing and co‑selling activity. - Be an advocate and leader for Smartbear across the Atlassian ecosystem in EMEA by participating in Atlassian community activity, active participant at Atlassian regional events and thought leader in solution areas across the Atlassian partner community About the Role As the Channel Manager for Atlassian Partnerships, you will lead SmartBear’s regional partner activity across EMEA. You will oversee and scale the solution partner community using channel enablement team, driving readiness, certifications, co-selling motions, and partner marketing initiatives. You will accelerate Marketplace growth by driving partner awareness, improving adoption, encouraging partner service development and strengthening the SmartBear presence in region. Additionally, you will advise on regional partner program needs including partner tiering, incentive models, and operational frameworks while maintaining strong alignment with product, marketing, and revenue leadership. In this role, you will serve as the primary steward of EMEA partner performance, regional coverage, and Marketplace KPIs, delivering strategic insights and recommendations to senior leadership. We are looking for you if you have - 5+ years of leadership experience in strategic partnerships, channel sales, or marketplace growth roles. - Deep understanding of the Atlassian ecosystem, including Solution Partner network and Marketplace dynamics. - Proven success building and scaling partner relationships that drive measurable revenue growth. - Strong communication, executive‑level presentation, and stakeholder‑influencing skills. - Experience designing enablement content, certifications, and training curricula. - Analytical mindset with the ability to interpret KPIs and use data to optimize partner performance. Nice to have: - Existing relationships within the Atlassian Solution Partner community - Experience with SaaS marketplace business models (Atlassian, AWS, Salesforce, Microsoft, etc.) - Background in sales or sales engineering for developer or IT tools - Familiarity with SmartBear's product portfolio - Atlassian product certifications - Experience with partner relationship management (PRM) platforms Why you should join the SmartBear crew: - You can grow your career at every level. - We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun. - We love celebrating our SmartBears; we even encourage our crew to take their birthdays off. - We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person. - We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes. Did you know? - Our main goal at SmartBear is to make our technology-driven world a better place. - SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve. - SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India. - We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work. SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious.

At SmartBear, we believe building great software starts with quality – and we’re helping our customers make that happen every day. Our solutions, featuring SmartBear AI, bring visibility and automation to software development, making it easier for teams to deliver high-quality software faster. SmartBear is trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including innovators like Adobe, JetBlue, FedEx, and Microsoft. Location: Flexible / Remote Reports to: Chief Product Officer (CPTO) Reports to: SVP, Product Management - Test Portfolio SmartBear is looking for a VP of Product Management to lead our Atlassian-based test products, including Zephyr Scale, Zephyr Squad, and QTM4J. This leader owns strategy, growth, and execution for SmartBear’s presence in the Atlassian ecosystem. You will define how quality and testing integrate into Jira-centric workflows and scale adoption through the Atlassian Marketplace. This is a senior, ecosystem-driven product leadership role with strong customer and partner exposure. What You’ll Do - Define and execute product strategy across Atlassian test products - Drive adoption, retention, and marketplace growth - Lead and develop a team of Product Managers - Partner closely with Atlassian and internal GTM teams - Own roadmap prioritization and cross-product coherence - Engage directly with customers, partners, and ecosystem stakeholders What We’re Looking For - 10+ years in product management, including people leadership - Experience with platform ecosystems or marketplaces - Strong GTM and growth instincts - Proven ability to work cross-functionally and externally - Atlassian ecosystem experience strongly preferred - Testing or enterprise workflow experience is a plus What You’ll Do Product Strategy & Ecosystem Leadership - Define and execute the product strategy for SmartBear’s Atlassian test portfolio. - Own the long-term vision for how testing and quality integrate into Atlassian workflows. - Align product strategy with Atlassian’s platform roadmap and ecosystem evolution. - Ensure consistency and differentiation across Zephyr Scale, Squad, and QTM4J. Growth & Business Outcomes - Own adoption, retention, expansion, and revenue growth for the Atlassian portfolio. - Partner with GTM teams on pricing, packaging, and marketplace strategy. - Optimize product-led growth motions within the Atlassian Marketplace. - Identify expansion opportunities across customers and Atlassian product tiers. People & Execution Leadership - Lead and develop a team of Product Managers. - Set clear expectations for roadmap quality, discovery rigor, and execution discipline. - Partner with Engineering and UX to deliver high-quality, reliable releases. - Ensure strong cross-team processes for planning, delivery, and launches. Cross-Functional & Partner Collaboration - Work closely with Atlassian partner teams and internal alliances. - Partner with Sales, Marketing, and Customer Success on GTM alignment and enablement. - Serve as a key product voice in customer and partner conversations. - Ensure feedback from the Atlassian ecosystem informs roadmap decisions. Customer & Market Engagement - Engage directly with Atlassian customers, admins, and enterprise buyers. - Maintain deep insight into customer workflows, pain points, and adoption barriers. - Represent SmartBear in Atlassian ecosystem forums, events, and partner meetings. What We’re Looking For - 10+ years of product management experience, including leading product teams. - Strong experience with platform ecosystems, marketplaces, or partner-led products. - Proven ability to drive growth and adoption in SaaS or enterprise products. - Experience working closely with GTM teams and external partners. - Excellent communication and stakeholder management skills. - Atlassian ecosystem experience is highly preferred (but not required). - Testing, developer tools, or enterprise workflow experience is a strong plus. Why This Role Matters The Atlassian ecosystem is a critical growth engine for SmartBear. This role ensures we lead with strong product strategy, deep ecosystem alignment, and consistent value delivery for customers using Jira-based workflows. Why you should join the SmartBear crew: - You can grow your career at every level. - We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun. - We love celebrating our SmartBears; we even encourage our crew to take their birthdays off. - We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person. - We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes. Did you know? - Our main goal at SmartBear is to make our technology-driven world a better place. - SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve. - SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India. - We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work. SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious. #LI-Hybrid #LI-AS1 At SmartBear, we believe transparency in pay is part of how we build trust—with our employees, candidates, and community. Our compensation philosophy is grounded in market competitiveness, internal equity, and rewarding impact. We encourage candidates to view compensation as part of their total rewards experience at SmartBear. This includes performance-based bonuses for eligible roles, a generous benefits package that supports employees’ health and well-being, and promotes work-life balance through flexible time off and hybrid work options. You can build your career at SmartBear through professional development opportunities, and an inclusive, collaborative culture where everyone can thrive. Your SmartBear total rewards compensation package includes base salary and may also include a performance bonus plan, as well as equity (if eligible). The base salary range for this role is listed below. Actual compensation is determined based on several factors, including relevant experience, skills, internal equity, and geographic location. Annual Cash Compensation $215,000—$240,000 USD