Small Door

• Own the design, development, and reliability of production data pipelines using Python, SQL, and modern orchestration tools • Architect and implement ETL/ELT workflows to move data between source systems, data warehouses, and downstream consumers at scale • Lead the development and optimization of data pipelines that feed machine learning models, including feature engineering, training data preparation, and inference pipelines • Design and maintain ingestion and chunking pipelines for RAG systems, including document parsing, embedding generation, and vector store population • Mentor and guide a more junior data engineer: conduct code reviews, pair on complex problems, and foster their technical growth • Organize and prioritize data engineering tasks, ensuring the team delivers reliably against business timelines and technical standards • Collaborate with data scientists, ML engineers, and product teams to productionize models and ensure reliable, performant data delivery • Design and implement monitoring, alerting, and data quality frameworks to proactively catch pipeline failures and data drift • Drive the design and evolution of our data warehouse and data lake architecture, making strategic decisions about tooling, partitioning, and performance • Work with stakeholders across the business to understand data needs and translate them into scalable, well-documented data solutions • Champion engineering best practices: documentation, testing, CI/CD, and knowledge sharing within the team

• Engage with Small Door members through text-based chat and phone to provide telehealth services and member support • Deliver an exceptional member experience by conveying empathy and warmth over chat and phone communication • Independently handle and resolve tasks, adhering to high-quality standards and deadlines • Ongoing collaboration with both virtual and in-practice team members via constant communication and monthly team meetings • Utilization of your clinical training and opportunities to give personalized care to patients virtually. • Maintaining accurate medical records and communication documentation • Master internal systems and tools to consistently deliver exceptional care to members while meeting quality and productivity goals • Maintain deep knowledge and familiarity with Small Door's memberships, services, and perks • Lead, model, and exemplify Small Door experience standards