Singtel Group

Role Description SINGAPORE TELECOM USA, INC. IS SEEKING A SENIOR SOLUTIONS MANAGER. JOB LOCATION IN REDWOOD CITY, CA. MAY TELECOMMUTE FROM ANY LOCATION IN THE U.S. - Make decisions across a wide array of Singtel’s product packages (including new and existing products and services) and Singtel’s technical capabilities to deliver according to various target times. - Develop necessary capabilities and features by conducting: - Proof of concepts - Network design - User acceptance tests (UATs) - Implementations - Maintenances/upgrades - Performance Management - Provide Pre-Sales Technical Solutions and Consultancy for Singtel's Customers throughout the entire sales process, ensuring high levels of customer satisfaction to help in the retention of customers. - Design and consult on IP PBX and VC Technical Solutions using Singtel’s technology for Singtel’s Managed Services customers. - Design and consult on evolving technologies such as SDWAN, IOT, Cloud, 5G/Satellite technologies using Singtel products for enterprise customers. - Work with Global Partners (Principals, System Integrators, and Distributors) in the APAC region to deliver end-to-end solutions based on Singtel’s product packages for corporate customers and negotiate project-specific discounts. - Develop the technical design and architecture for Singtel’s ICT Solutions packages to conform to technical constraints while achieving resiliency and cost-effectiveness. - Communicate strengths of proposals while highlighting the positive features of Singtel’s products and delivery to customers. - Generate Bill of Material for Singtel’s voice and video conferencing solutions, detailing the technology to be provided and conforming to Singtel’s sales policies. - Work with stakeholders (e.g., presales managers and operations) and partners to ensure all aspects of the solution are technologically supportable and that relevant costings are included in sales proposals to customers. - Ensure an optimized architectural footprint for future expansion of Singtel’s solutions to integrate additional Singtel product packages. - Ensure high-quality ICT documentation (e.g., Statement of Works, customization records, etc.) are created for all proposals. - Prepare win/loss analysis for proposals/bids/tenders submitted to facilitate continuous improvement of networks designed. - Travel 5-6 times per year to visit client sites in the U.S. Qualifications - Bachelor’s degree in Telecommunications or closely related field. - 5 years of work experience as Senior Solutions Manager, Solutions Manager, Network Engineer, Programmer/Analyst, Platform Architect and/or closely related position. Requirements - Salary: $202,000/year TO APPLY - Please submit your Resumé to HR; Singapore Telecom USA, Inc. 303 Twin Dolphin Dr., Ste 600. Redwood City, CA 94065. Specify position sought.