Serotonin

• Build and maintain agentic systems that continuously collect, process, and surface signals from social platforms, on-chain data, and ads ecosystems. Turn raw, multi-source data into structured intelligence that informs real account and campaign decisions. • Design and maintain the pipelines that power those systems: ingesting from multiple external APIs, enriching and modeling data, and building semantic layers that both humans and AI agents can actually use. • Build multi-step AI agents that automate research, synthesis, monitoring, and reporting. Not single-call LLM wrappers, but orchestrated systems with memory, defined tools, and structured output schemas that teams can depend on. • Build full-stack applications and dashboards that make intelligence accessible across client accounts. Live tools, not decks. • Spend real time with internal teams across marketing, PR, content, growth, and social before writing a line of code. Map how work actually moves, identify where signal gaps create friction, and build systems that solve for multiple teams from a single architecture. • Stay ahead of the AI tooling landscape. Know when a no-code connector is the right call and when you need to build. Define how impact gets measured, and build the reporting to prove it.

• Diagnose Bottlenecks - spend real time with our different core marketing teams before touching any tooling • Design & Build for Multiple Teams - build the workflow systems to solve them • Workforce Adoption - You will own the operational backbone that makes AI adoption stick across a 90-person global team • Maintain & Scale - Work directly with internal & external client teams to diagnose GTM bottlenecks and build AI-assisted solutions • Upleveling - Evaluate, test, and onboard tools as the landscape shifts

• Reporting to the Director of Social, this role leads social strategy and execution for 4-6 clients. • You are responsible for setting the strategic direction, defining the content approach, and ensuring each brand shows up with clarity and intent across platforms. • The role requires strong strategic thinking paired with precise, day-to-day execution, working closely with PR, Content, Events, Marketing, and Growth teams to deliver a unified go-to-market presence. • Develop and execute platform-specific social strategies aligned to each client’s positioning, audience, and objectives. • Write clear, concise, and context-aware social content across formats and tones – announcements, threads, explainers, news reactions, and technical content. • Maintain an active understanding of the crypto and emerging tech landscape, tracking narratives, shifts, competitors, and opportunities. • Own daily social operations: scheduling, posting, real-time engagement, and maintaining a consistent publishing cadence. • Collaborate with PR, Content, and Growth teams to ensure social is aligned with larger campaigns and product timelines. • Use analytics and platform data to identify opportunities, refine strategy, and measure efficacy. • Plan and run social-native activations such as Spaces, AMAs, giveaways, and other campaign formats. • Ensure all content maintains consistent messaging, tone, and brand alignment across platforms.

• Audit existing marketing workflows across content, social, PR, growth, and design, and systematically redesign them with AI tooling to increase speed, quality, and scale • Build and maintain AI-powered content and campaign pipelines for internal teams and client accounts, reducing manual effort without sacrificing brand quality • Develop and own a firm-wide prompt library, AI SOPs, and workflow playbooks - the operational backbone that makes AI adoption stick across a 90-person global team • Identify, evaluate, and onboard new AI tools relevant to marketing and GTM; maintain and evolve the firm’s AI tooling stack as the landscape shifts • Partner with client teams to diagnose GTM bottlenecks and design AI-assisted solutions - from content at scale to campaign automation to research synthesis • Build no-code and low-code automations that connect AI tools into existing martech stacks (HubSpot, Notion, Slack, social platforms) using tools like Make, Zapier, or n8n • Train and upskill marketing teams across the firm on AI tools and workflows, raising the baseline AI fluency of every team you work with • Define and track the metrics that prove AI workflow impact - time saved, output volume, quality scores, and client adoption, and report findings to leadership

Who is Serotonin Serotonin is the top go to market firm for transformative technologies, specializing in marketing, strategy, recruiting, and legal services. With a global team of 90 across 15 countries, Serotonin has supported over 300 clients in consumer tech, web3 infrastructure, digital assets, venture capital, and AI since its launch in 2020. Delivering end-to-end go-to-market solutions across all major marketing channels—including public relations, growth marketing, on-chain analytics, content, research, social, and design—Serotonin accelerates global innovation. At the core of our business is the Serotonin Platform, serving as a central nucleus for the web3 ecosystem, connecting builders and founders with essential resources to drive business growth. Open Application We're always on the lookout for talented, passionate individuals who want to make an impact. If you don’t see a role that matches your background but believe you’d be a great fit for our team, we’d still love to hear from you. Submit your resume and a brief note about the kind of work you're interested in. We're actively reviewing these applications and will reach out if an opportunity opens up that aligns with your skills and interests.