SCA Health

Title: Manager Credentialing - Credentialing Resource Office Location: United States Credentialing Resource Office Network Management Regular Full-time 1 USD $82,770.45/Yr. USD $82,770.45/Yr. 47208 Job Description: Overview At SCA Health, we believe health care is about people – the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization. As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy. What sets SCA Health apart isn’t just what we do, it’s how we do it. Each decision we make is rooted in seven core values: - Clinical quality - Integrity - Service excellence - Teamwork - Accountability - Continuous improvement - Inclusion Our values aren’t empty words – they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you’ll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America. At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Your ideas should inspire change. If you join our team, they will. Responsibilities The CRS Team Manager is responsible for leading and supporting a team of Credentialing Specialists to ensure the effective delivery of credentialing services across assigned facilities. This role ensures compliance with regulatory and accreditation standards while promoting operational excellence, team development, and high-quality service delivery. The Manager operates in alignment with organizational values, mission, and vision, and plays a critical role in strengthening medical staff credentialing processes, compliance, and partnership with facility leadership. Key Responsibilities Leadership & Team Management - Supervise, coach, and support Credentialing Specialists to ensure performance, productivity, and service quality goals are met. - Assign workloads, balance priorities, and monitor team performance. - Identify staffing needs and communicate resource concerns to leadership. - Assign and oversee completion of special projects. Credentialing Operations Oversight - Direct and implement credentialing processes in collaboration with the Associate Director and CRS leadership. - Oversee initial and reappointment credentialing processes for assigned facilities. - Conduct audits of credentialing files and processes to ensure accuracy and compliance. - Ensure proper documentation, recordkeeping, and file maintenance standards are upheld. Regulatory & Accreditation Compliance - Maintain comprehensive knowledge of credentialing regulations and standards (Joint Commission, AAAHC, AAAA, CMS, NPDB, and state requirements). - Ensure compliance with medical staff bylaws, credentialing policies, and regulatory requirements. - Lead facility preparation for surveys and accreditation reviews. - Monitor compliance trends and implement process improvements as needed. Facility & Stakeholder Support - Serve as a subject matter expert for credentialing and privileging standards. - Provide guidance to facility leadership, medical staff offices, and credentialing personnel. - Support governance functions related to physician quality and privileging. - Maintain strong professional relationships with internal and external stakeholders. - Support assigned credentialing specialists during accreditation surveys. Quality Assurance & Process Improvement - Promote consistency and standardization across credentialing practices. - Identify opportunities for process improvement and operational efficiency. - Ensure all electronic forms, policies, and procedures remain up to date and compliant. Communication & Collaboration - Participate in meetings, committees, and conference calls as required. - Communicate effectively with leadership, staff, and external partners. - Foster a collaborative and team-oriented environment. Additional Duties - Perform other duties as assigned by leadership. Qualifications Education & Experience - High school diploma or equivalent required - Bachelor’s degree preferred - CPCS (Certified Professional Credentialing Specialist) required - Extensive experience in credentialing and medical staff services required - Surgical center or healthcare facility experience preferred Knowledge & Skills - Strong knowledge of credentialing processes, medical staff services, and regulatory frameworks - Familiarity with accreditation standards (Joint Commission, AAAHC, AAAA) state requirements, and CMS Conditions of Coverage - Experience with NPDB querying and compliance requirements - Proficiency in MD-Staff or similar credentialing systems preferred - Strong leadership, decision-making, and problem-solving skills - Excellent organizational, time management, and prioritization abilities - Effective communication and presentation skills - Ability to manage multiple priorities in a fast-paced environment - High level of professionalism and attention to detail Interpersonal Expectations - Demonstrate professionalism, respect, and integrity in all interactions - Maintain positive working relationships with physicians, administrators, team members, and external agencies - Promote teamwork and collaboration aligned with organizational standards Work Environment - Primarily remote position - Occasional travel required for meeting attendance - Requires regular interaction with internal teams and external stakeholders - Ability to adapt to changing priorities and work demands USD $82,770.45/Yr. USD $82,770.45/Yr.

Title: Clinical Operations Manager Location: Aliso Viejo United States Surgical Care Affiliates Medical & Clinical Ops Regular Full-time USD $89,800.00/Yr. USD $160,400.00/Yr. 46835 Job Description: At SCA Health, we believe health care is about people - the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization. As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy. What sets SCA Health apart isn't just what we do, it's how we do it. Each decision we make is rooted in seven core values: - Clinical quality - Integrity - Service excellence - Teamwork - Accountability - Continuous improvement - Inclusion Our values aren't empty words - they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you'll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America. At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Please visit, https://careers.sca.health/why-sca, to learn more about our benefits. Your ideas should inspire change. If you join our team, they will. This position is remote but requires extensive travel, with up to 70% of your time spent visiting SCAH facilities and attending sponsored events. Candidates must prepare to travel frequently to various locations, as on-site presence is critical to the role's responsibilities listed below. Regional Operations Partnership - Direct support of approximately 10-15 SCAH facilities or up to 2 regions - Conduct routine meetings with regional operations leads to ensure coordination and communication of clinical-quality initiatives - Present clinical data for regional MORs - Participate in MAP process at the facility level Accreditation and Regulatory Readiness Support - Assist with access to NHSN, DPH regulatory reporting platforms, etc. - Ensure access/use of SCT core compli Regulatory & Accreditation support platform - Act as liaison with SCAH teammates in and outside group to consult and share resources, policies and tools and knowledge - Forward new requirements, bills, etc. from compliance to facilities - Assist with coordination of activities for facilities adopting MCN policy platform Safety Event Management - Assist/Activate Apparent Cause Analysis (ACA) Process - Assist/Activate Root Cause Analysis (RCA) process - provide guidance for entering and closing out RCA files - Educate facility leaders on strong and sustainable action items to drive patient safety. - Review all submitted variances to ensure appropriate classification and severity level assignment. Follow up with facility leaders to educate and support corrections. - Provide guidance for state reportability and confirm completion where applicable. - Assist as needed with compiling/analyzing safety event data. - Consider events requiring potential safety event alerts/broader notification across system. Develop content for safety alerts. Ongoing Quality and Performance Improvement - Educate facility CLT on Insight Clinical Dashboards, Proactive Risk Assessment reports, clinical outcomes, Clinical Quality Index, etc. Provide reminders and periodic checks. - Ensure facility CLT knowledge of yearly requirement for PI projects - provide education when applicable. - Provide review and consult on facility Quality/Performance Improvement/Infection Control plans - Provide guidance and education on setting up Quality Program/Infection Control Program with access to clinical toolkits - Assist with access to resources (successfully completed PI projects, educational material on ten-step process, etc.) and provide educational series as applicable - Partner with Regional Quality Leaders to drive regional clinical quality engagement CEO and Clinical Leadership Support - Partnered/leveraged in the interview process for new clinical leaders and CEOs - Provide support to DON/new Clinical Leader post & leader orientation with regular cadence of follow-ups and review of outstanding items - Partner with facility leadership to address culture of safety opportunities and help identify action plans where needed to drive sustainable change - Provide onsite support to help facility CLT navigate process improvement and drive teammate buy in. - Field questions around building performance improvement plans for clinical teammates. - Leadership/supervisor experience with oversight of daily operations, managing relationships and change management in healthcare setting preferred. - Licensed Registered Nurse with training and experience working in the ambulatory surgery center (ASC) industry preferred. - Proficient in the use of select Microsoft Office applications; i.e., Word, Excel and PowerPoint or other database management applications. - Requires public speaking skills and ability to deliver effective presentations and education to groups of clinicians and SCAH Leaders. - Possess excellent written and oral communication skills. - Candidates residing in OR, WA, CA or adjacent preferred due to proximity to service area. - Leadership/supervisor experience with oversight of daily operations, managing relationships and change management in healthcare setting preferred. - Licensed Registered Nurse with training and experience working in the ambulatory surgery center (ASC) industry preferred. - Proficient in the use of select Microsoft Office applications; i.e., Word, Excel and PowerPoint or other database management applications. - Requires public speaking skills and ability to deliver effective presentations and education to groups of clinicians and SCAH Leaders. - Possess excellent written and oral communication skills. - Candidates residing in OR, WA, CA or adjacent preferred due to proximity to service area. This position is remote but requires extensive travel, with up to 70% of your time spent visiting SCAH facilities and attending sponsored events. Candidates must prepare to travel frequently to various locations, as on-site presence is critical to the role's responsibilities listed below. Regional Operations Partnership - Direct support of approximately 10-15 SCAH facilities or up to 2 regions - Conduct routine meetings with regional operations leads to ensure coordination and communication of clinical-quality initiatives - Present clinical data for regional MORs - Participate in MAP process at the facility level Accreditation and Regulatory Readiness Support - Assist with access to NHSN, DPH regulatory reporting platforms, etc. - Ensure access/use of SCT core compli Regulatory & Accreditation support platform - Act as liaison with SCAH teammates in and outside group to consult and share resources, policies and tools and knowledge - Forward new requirements, bills, etc. from compliance to facilities - Assist with coordination of activities for facilities adopting MCN policy platform Safety Event Management - Assist/Activate Apparent Cause Analysis (ACA) Process - Assist/Activate Root Cause Analysis (RCA) process - provide guidance for entering and closing out RCA files - Educate facility leaders on strong and sustainable action items to drive patient safety. - Review all submitted variances to ensure appropriate classification and severity level assignment. Follow up with facility leaders to educate and support corrections. - Provide guidance for state reportability and confirm completion where applicable. - Assist as needed with compiling/analyzing safety event data. - Consider events requiring potential safety event alerts/broader notification across system. Develop content for safety alerts. Ongoing Quality and Performance Improvement - Educate facility CLT on Insight Clinical Dashboards, Proactive Risk Assessment reports, clinical outcomes, Clinical Quality Index, etc. Provide reminders and periodic checks. - Ensure facility CLT knowledge of yearly requirement for PI projects - provide education when applicable. - Provide review and consult on facility Quality/Performance Improvement/Infection Control plans - Provide guidance and education on setting up Quality Program/Infection Control Program with access to clinical toolkits - Assist with access to resources (successfully completed PI projects, educational material on ten-step process, etc.) and provide educational series as applicable - Partner with Regional Quality Leaders to drive regional clinical quality engagement CEO and Clinical Leadership Support - Partnered/leveraged in the interview process for new clinical leaders and CEOs - Provide support to DON/new Clinical Leader post & leader orientation with regular cadence of follow-ups and review of outstanding items - Partner with facility leadership to address culture of safety opportunities and help identify action plans where needed to drive sustainable change - Provide onsite support to help facility CLT navigate process improvement and drive teammate buy in. - Field questions around building performance improvement plans for clinical teammates.

Title: Associate Director HR Business Partner Location: United States Job Description: Overview At SCA Health, we believe health care is about people - the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization. As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy. What sets SCA Health apart isn't just what we do, it's how we do it. Each decision we make is rooted in seven core values: - Clinical quality - Integrity - Service excellence - Teamwork - Accountability - Continuous improvement - Inclusion Our values aren't empty words - they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you'll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America. At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Please visit, https://careers.sca.health/why-sca, to learn more about our benefits. Your ideas should inspire change. If you join our team, they will. Responsibilities This is a remote role, residing within the United States. The Associate Director, HR Business Partner is a strategic advisor and thought partner to senior and executive leaders within corporate functions, responsible for translating enterprise and functional strategies into people strategies that enhance talent, culture, and organizational effectiveness. This role is corporate‑facing and enterprise‑focused and does not support field, site, or facility‑based operations. The role requires strong business acumen, executive‑level consulting capability, critical thinking, and the ability to influence without authority in a matrixed environment. The Associate Director collaborates closely with HR Centers of Excellence, and applies data, systems thinking, and enterprise‑wide perspectives to anticipate risk and drive measurable business results. The Associate Director serves as a cultural ambassador, modeling emotional intelligence, communication excellence, and change leadership to support a diverse, inclusive, and change‑ready corporate workforce. Responsibilities: Attract, Recruit, Retain & Advance Key Talent - Partner with executive and senior leaders in corporate functions to define critical roles, future skill requirements, and organizational design needs using enterprise thinking and business insight. - Collaborate with Talent Acquisition to build diverse executive and leadership pipelines, strengthen selection rigor, and reduce time to fill for critical corporate roles. - Use EXI insights, turnover trends, and predictive analytics to develop targeted retention strategies, applying consulting skills and influence without authority to drive executive adoption and accountability. Champion Culture & Build an Inclusive, Change‑Ready Workforce - Embed SCA Health's values-Clinical Quality, Integrity, Service Excellence, Teamwork, Accountability, Continuous Improvement, and Inclusion-into leadership behaviors and corporate people processes. - Leverage emotional intelligence and change management capability to coach executives through complexity, transformation, and organizational change. - Partner with the Inclusion team to strengthen representation, ensure equity in corporate talent processes, and increase psychological safety. - Apply systems thinking to understand how culture, policies, and processes intersect across corporate functions and the enterprise. Enhance Service Delivery & the Teammate Experience - Lead and enhance the People Planning (P3) process for corporate functions, ensuring rigorous calibration, meaningful development planning, and progress tracking. - Guide executives and senior leaders through performance management and compensation cycles using strong judgment, critical thinking, and influence without authority to drive fair and differentiated outcomes. - Partner with Total Rewards to improve the corporate teammate experience through compensation, wellbeing, and open enrollment initiatives. - Translate EXI results into actionable, leader‑owned plans using data storytelling and executive consulting skills to influence sustained follow‑through. Build Organizational Capability for the Future - Advise executive leaders on skills taxonomies, role architecture, and internal mobility frameworks to support a skills‑based, future‑ready organization. - Coach senior leaders on organizational effectiveness, leadership capability, change leadership, and navigating complex teammate relations with empathy and sound judgment. - Lead culture integration and change adoption for newly acquired or restructured corporate teams. - Demonstrate learning agility by adopting new tools, frameworks, and approaches as enterprise needs evolve. Enterprise HR Leadership & Governance - Serve as an integrator across HR Centers of Excellence, ensuring cohesive delivery of solutions aligned to enterprise standards and priorities. - Leverage HR dashboards and integrated datasets to identify trends in performance, engagement, turnover, and talent flow; synthesize and present insights to executive audiences. - Lead complex employee relations matters for corporate leaders while ensuring compliance with federal, state, and local regulations. - Lead or support reorganizations and restructurings, applying systems thinking to assess downstream talent, financial, and cultural impacts. Key Deliverables & Success Measures - Reduced regrettable turnover in critical corporate roles - Improved internal mobility and succession depth - Strong executive satisfaction with HR partnership - High‑quality performance differentiation and compensation outcomes - Year‑over‑year EXI improvement driven by executive action plan ownership - Effective change adoption and cultural integration Qualifications - Bachelor's degree required - 5+ years of progressive HR Business Partner experience supporting senior and executive‑level leaders (VP/SVP/EVP or equivalent) within corporate or enterprise functions - Demonstrated success advising executives in complex, matrixed organizations - Strong capability in executive consulting, analytics, talent management, and organizational change - Sound judgment, emotional intelligence, and ability to operate effectively in ambiguity - 25% travel expected Success Profile Core Capabilities: - Business Acumen - Connects people strategies to enterprise and functional outcomes - Executive Consulting Skills - Uses structured, evidence‑based approaches to advise senior leaders - Strong Communication - Simplifies complexity and tailors messages for executive audiences - Critical Thinking - Synthesizes data and diagnoses root causes - Emotional Intelligence - Demonstrates empathy, self‑awareness, and credibility - Influence Without Authority - Drives adoption across SLT/ELT stakeholders - Stakeholder Management - Builds trust across HR and corporate leadership - Learning Agility - Adapts quickly in changing enterprise environments - Change Leadership - Guides leaders through transformation and ambiguity - Enterprise Thinking - Evaluates cross‑functional and downstream impact - Strategic Thinking - Aligns people strategies to long‑term business needs - Systems Thinking - Understands how structure, policies, and decisions interact across the organization USD $106,800.00/Yr. USD $140,000.00/Yr. - Bachelor's degree required - 5+ years of progressive HR Business Partner experience supporting senior and executive‑level leaders (VP/SVP/EVP or equivalent) within corporate or enterprise functions - Demonstrated success advising executives in complex, matrixed organizations - Strong capability in executive consulting, analytics, talent management, and organizational change - Sound judgment, emotional intelligence, and ability to operate effectively in ambiguity - 25% travel expected Success Profile Core Capabilities: - Business Acumen - Connects people strategies to enterprise and functional outcomes - Executive Consulting Skills - Uses structured, evidence‑based approaches to advise senior leaders - Strong Communication - Simplifies complexity and tailors messages for executive audiences - Critical Thinking - Synthesizes data and diagnoses root causes - Emotional Intelligence - Demonstrates empathy, self‑awareness, and credibility - Influence Without Authority - Drives adoption across SLT/ELT stakeholders - Stakeholder Management - Builds trust across HR and corporate leadership - Learning Agility - Adapts quickly in changing enterprise environments - Change Leadership - Guides leaders through transformation and ambiguity - Enterprise Thinking - Evaluates cross‑functional and downstream impact - Strategic Thinking - Aligns people strategies to long‑term business needs - Systems Thinking - Understands how structure, policies, and decisions interact across the organization This is a remote role, residing within the United States. The Associate Director, HR Business Partner is a strategic advisor and thought partner to senior and executive leaders within corporate functions, responsible for translating enterprise and functional strategies into people strategies that enhance talent, culture, and organizational effectiveness. This role is corporate‑facing and enterprise‑focused and does not support field, site, or facility‑based operations. The role requires strong business acumen, executive‑level consulting capability, critical thinking, and the ability to influence without authority in a matrixed environment. The Associate Director collaborates closely with HR Centers of Excellence, and applies data, systems thinking, and enterprise‑wide perspectives to anticipate risk and drive measurable business results. The Associate Director serves as a cultural ambassador, modeling emotional intelligence, communication excellence, and change leadership to support a diverse, inclusive, and change‑ready corporate workforce. Responsibilities: Attract, Recruit, Retain & Advance Key Talent - Partner with executive and senior leaders in corporate functions to define critical roles, future skill requirements, and organizational design needs using enterprise thinking and business insight. - Collaborate with Talent Acquisition to build diverse executive and leadership pipelines, strengthen selection rigor, and reduce time to fill for critical corporate roles. - Use EXI insights, turnover trends, and predictive analytics to develop targeted retention strategies, applying consulting skills and influence without authority to drive executive adoption and accountability. Champion Culture & Build an Inclusive, Change‑Ready Workforce - Embed SCA Health's values-Clinical Quality, Integrity, Service Excellence, Teamwork, Accountability, Continuous Improvement, and Inclusion-into leadership behaviors and corporate people processes. - Leverage emotional intelligence and change management capability to coach executives through complexity, transformation, and organizational change. - Partner with the Inclusion team to strengthen representation, ensure equity in corporate talent processes, and increase psychological safety. - Apply systems thinking to understand how culture, policies, and processes intersect across corporate functions and the enterprise. Enhance Service Delivery & the Teammate Experience - Lead and enhance the People Planning (P3) process for corporate functions, ensuring rigorous calibration, meaningful development planning, and progress tracking. - Guide executives and senior leaders through performance management and compensation cycles using strong judgment, critical thinking, and influence without authority to drive fair and differentiated outcomes. - Partner with Total Rewards to improve the corporate teammate experience through compensation, wellbeing, and open enrollment initiatives. - Translate EXI results into actionable, leader‑owned plans using data storytelling and executive consulting skills to influence sustained follow‑through. Build Organizational Capability for the Future - Advise executive leaders on skills taxonomies, role architecture, and internal mobility frameworks to support a skills‑based, future‑ready organization. - Coach senior leaders on organizational effectiveness, leadership capability, change leadership, and navigating complex teammate relations with empathy and sound judgment. - Lead culture integration and change adoption for newly acquired or restructured corporate teams. - Demonstrate learning agility by adopting new tools, frameworks, and approaches as enterprise needs evolve. Enterprise HR Leadership & Governance - Serve as an integrator across HR Centers of Excellence, ensuring cohesive delivery of solutions aligned to enterprise standards and priorities. - Leverage HR dashboards and integrated datasets to identify trends in performance, engagement, turnover, and talent flow; synthesize and present insights to executive audiences. - Lead complex employee relations matters for corporate leaders while ensuring compliance with federal, state, and local regulations. - Lead or support reorganizations and restructurings, applying systems thinking to assess downstream talent, financial, and cultural impacts. Key Deliverables & Success Measures - Reduced regrettable turnover in critical corporate roles - Improved internal mobility and succession depth - Strong executive satisfaction with HR partnership - High‑quality performance differentiation and compensation outcomes - Year‑over‑year EXI improvement driven by executive action plan ownership - Effective change adoption and cultural integration