Savers

Title: Market Associate (Remote - Central and Eastern Time) Location: USA Pay Range: $67,670 - $98,799 Job Description: Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. What you can expect: - The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. - To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. - An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. What you’ll be working on: The Market Associates (MA) primary job function is to procure high yield, gently used goods for Savers’ supply channel through the FUNDrive program. This is achieved through lead generation; connecting with local non- profits who are aligned with Savers values, such as schools, sports teams, religious, health and community organizations. The MA uses discretion and independent judgement when procuring and developing all relationships and representing the Savers brand. The MA is responsible for maintaining their own book of business, inclusive of procuring prospects, within legal guidelines, and leads through company approved research and networking, along with establishing a robust referral business. The MA reports to the FUNDrive Area Development Manager and is a field-based position that offices out of their home. The Fundraising dept. is a strategic supply chain channel within the Sourcing division. What you have: Lead Generation - Researches and procures leads (nonprofit customers) in their local market. Methods may be: attending or hosting Networking meetings, approved Social Media and referral programs. - Receive and convert leads within Service Level Agreement (SLA) guidelines from various marketing efforts, inclusive but not limited to Facebook, Google Adwords, emails Customer Focus - Develops quality relationships through regular follow-up with organizations, measured by; yield per event, referrals and repeat business - Builds and maintains strong relationships with Sourcing partners and local store(s) to coordinate and facilitate delivery of FUNDrive results Brand Representation - Represents the Savers brand in the community through professional presentations at networking events. - Demonstrates and explains Savers business model through informative communication. Technology - Thorough use and understanding of the FUNDrive technology platform (CRM and customer facing portal). - Achieves or exceeds contact SLA standards - Utilizes CRM service desk and replies to inquiries within the designated time frame - Uses reports to analyze and drive business - Contact and organization maintenance Deliverables – Achieve/Exceed - Conversion rate targets - Yield expectations - New organization growth - Individual volume plan/expectations - Event forecasting within approved guidelines - Targeted use of Social Media Pledge Page Required Knowledge, Skills, and Abilities: - Use of sales life-cycle - Ability to discover opportunities and develop a sales pipeline through various social and professional networking methods - Ability to communicate effectively and remain calm and courteous - A desire to sell and represent the Savers brand - Experience with Power Point and giving presentations - Ability to talk to multiple levels of an organization - Self-starter, solutions focused mindset - Working knowledge of sales management technology systems such as CRM/Salesforce - Proven ability to achieve goals, analyze reports and drive results through data - Excellent time management, project coordination and follow-through skills - Ability to work independently and as part of a team - Ability to work within Savers culture - Ability to influence store activation - Experience of not only speaking to groups but to listen effectively - Remain flexible and agile Minimum Required Education, Training and Experience: - 2-3 years prior work experience in sales and/or event planning - Sales experience preferred FLSA: Exempt Travel: Availability to travel for business meetings 2-4 times a year Work Type/Location: Remote, USA (Must reside in CST or EST) Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans - Comprehensive coverage (medical/dental/vision) at a reasonable cost - Specialized health programs – Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain) Paid Time Off - Sick Pay - Vacation Pay - Approximately 2 weeks - 6 paid holidays plus 1 to 2 additional floating holidays Team member discounts - Up to 50% off store merchandise Flexible spending accounts - Use pre-tax dollars for eligible health and day care expenses Employee Assistance Program (EAP) - A whole suite of free tools and resources to manage life’s challenges and maintain a healthy work-life balance Retirement Plan - A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. Life insurance - Company provided peace of mind and the option to purchase a supplemental plan Additional Benefits - Annual Bonus - Performance Merit Increases - Disability Insurance - Parental Leave Savers is an E-Verify employer.

Operations Engineer Location: Remote, USA Job Description: Location: Bellevue, WA, United States Job ID: 2019-21303 Job Title: Operations Engineer Pay Range: $80,705 - $125,092 Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. What you can expect: - The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. - To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. - An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. What you’ll be working on: This role is responsible for supporting the program’s key initiatives. Working directly for the Manager of Engineering and Innovation Servies, this role designs, maintains, and optimizes Saver’s operations and industrial systems. Develop solutions to operations, systems, or technical issues that support our retail and OSPs potential of meeting production or business targets. Essential Job Functions: - Design mechanical and operational solutions, communicate requirements and success criteria, and document support and ongoing maintenance protocols. - Collaborate with external vendors and design groups to create solutions for business needs. - Participate in operational deployment to include installation, post-go live support, change management, and long-term sustainment. - Implement continuous improvement by utilizing engineering concepts and lean principles. - Collaborate with facilities and maintenance teams to value engineering solutions and maintain quality of mechanical systems. - Triage and support technical issues, identify root cause problems, and implement solutions. - Perform time studies, document process flows, and present findings for Innovation and operations review. What you have: Required Knowledge, Skills, and Abilities - Ability to understand business processes, convert problems and solutions into technical requirements for mechanical, technical, or system solutions. - Ability to apply DMAIC, DMADV processes within R&D project efforts. - Strong communication skills within technical and non-technical groups. - Maintain strong working knowledge of operational standards, business processes, and operations support teams. - Comprehension of construction standards, drawings, permit submittals, and installation processes. - Ability to manage contracts, NDAs, and MSAs. Minimum Required Education, Training and Experience - Minimum bachelor’s degree or equivalent in engineering disciplines - AutoCAD or similar experience preferred, not required - Advanced understanding of business systems/technology - Lean Six Sigma or equivalent certification - Project Management training preferred Physical Requirements: - Ability to lift/carry up to 25 pounds - Ability to push, pull, carry, lift, bend, twist, reach, sit, stand for lengthy periods of time; ability to walk for extended periods of time FLSA: Exempt Travel: - Up to 50% travel - Valid Driver’s License - Must be able to travel by plane or car within the US and Canada Work Type/Location: Remote, USA Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans - Comprehensive coverage (medical/dental/vision) at a reasonable cost - Specialized health and wellness programs (quit smoking, counseling, diabetes management, chronic joint pain) Paid Time Off - Sick Pay - Vacation Pay - Approximately 2 weeks - 6 paid holidays plus 1 to 2 additional floating holidays Team member discounts - Up to 50% off store merchandise Flexible spending accounts - Use pre-tax dollars for eligible health and day care expenses Employee Assistance Program (EAP) - A whole suite of free tools and resources to manage life’s challenges and maintain a healthy work-life balance Retirement Plan - A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. Life insurance - Company provided peace of mind and the option to purchase a supplemental plan Additional Benefits - Annual Bonus - Performance Merit Increases - Disability Insurance - Parental Leave We’re an equal opportunity employer: All team members and job applicants will be treated fairly, without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender or gender identity or any other factor protected by law. Candidate AI usage policy: Savers Value Village celebrates the uniqueness of our team members. As we get to know you through the interview process, we want to learn about what makes you one of a kind, including your authentic voice, thoughts, and honest answers to interview questions. For this reason, we ask that you do not use AI to develop responses or aid you in any way during interviews or technical assessments.

• The ADM is responsible for strategically developing & growing merchandise supply in the territory through the FUNDrive program. • ADM will be responsible for lead-generation to develop relationships with non-profit organizations to meet supply needs. • This work will be accomplished by the ADM meeting territory goals, while managing and creating accountability for Market Associate (MA) reports to obtain their specified goals. • The ADM will be responsible for developing strong relationships with operations, RSCM teams, and local non-profit organizations. • The ADM will be skilled at building and maintaining relationships, interacting with a diversity of personalities and perspectives. • The ADM is a self-starter, requiring no supervision, while being aligned with Saver’s vision and core values. • Success in this position is measured by: ADM & MA team production and development, Business Acumen, Market metrics, OK volume, Product quality, Hard mix ratio, Customer (FUNDrive) satisfaction, Market strategy for high-level partnerships, vertical marketing, referrals.

• The ADM is responsible for strategically developing & growing merchandise supply in the territory through the FUNDrive program. • Responsible for lead-generation to develop relationships with non-profit organizations to meet supply needs. • Meeting territory goals, managing and creating accountability for Market Associate (MA) reports to obtain their specified goals. • Developing strong relationships with operations, RSCM teams, and local non-profit organizations. • Projects a highly credible and polished image in presentations, sales, and speaks effectively and persuasively. • Responsible for developing and executing the strategy that develops the FUNDrive Program in their territory. • Success in this position is measured by ADM & MA team production and development, Business Acumen, Market metrics, OK volume, Product quality, Hard mix ratio, Customer (FUNDrive) satisfaction, Market strategy for high-level partnerships, vertical marketing, referrals.