SageNet

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description SageNet is seeking a Director, Retail Solutions & Partnerships to lead retail solution strategy and help guide product direction for our Digital Experience Business Unit across key verticals, including QSR, C Store, and Retail, while also exploring adjacent verticals for expansion. This role serves as a hands-on retail subject matter expert who elevates our credibility with customers, shapes roadmap priorities, strengthens go-to-market messaging, and develops partnerships that extend our reach and capabilities. - Serve as the Digital Experience Business Unit retail, QSR, and C Store subject matter expert. - Identify trends, customer needs, and competitive insights to influence portfolio strategy and product roadmap priorities. - Translate customer experience-driven retail objectives into solution requirements and scalable offerings. - Partner with Product Management and R&D to validate concepts and ensure solutions are deployable, supportable, secure, and scalable. - Establish structured Voice of Customer and market feedback loops. - Act as a front-line executive subject matter expert in strategic pursuits. - Build credibility with Marketing and Customer Experience stakeholders. - Collaborate with Sales, Solutions Architects, and delivery teams. - Provide field-driven feedback that improves win rates. - Partner with the Head of Marketing and Product Management to refine retail positioning and messaging. - Contribute to content and enablement assets. - Identify, evaluate, develop, and manage strategic partnerships. - Drive alignment across Product Management, Marketing, Sales, Solutions Architects, and R&D. Qualifications - 10 or more years of experience in retail, QSR, or C Store operations, retail technology solutions, or multi-site technology deployments. - Demonstrated success translating customer and market needs into product direction. - Proven experience supporting complex enterprise sales pursuits. - Experience building and managing partnerships or alliances. - Strong communication skills with the ability to engage executive-level stakeholders. - Ability to travel up to approximately 30 percent as business needs require. Requirements - Experience with digital signage ecosystems, including BrightSign and other content management workflows. - Familiarity with LED deployments, interactive display experiences, and customer analytics. - Background in managed services, networking, edge computing, and secure remote management. - Experience working with POS providers or retail systems integrators. - Demonstrated industry relationships within retail, QSR, or C Store ecosystems. Benefits - This position is remote and operates within a collaborative, cross-functional environment. - Regular virtual engagement with internal teams and enterprise customers. - Travel up to approximately 30% for strategic customer engagements and industry events. - Business casual attire when representing SageNet in customer or partner-facing engagements. - Ability to accommodate varying time zones and occasional early morning or evening meetings.