Sage Hospitality Group

• Maximizes revenue, profit, and market share associated with rooms and function space of assigned hotels. • Partners with GMs and Sales Leaders to ensure a strategic mix of business and pricing strategies are set based on market conditions to achieve sell out efficiency, targeted marketing, maximized revenue, profitability and Annual Budget/Business Plans are aligned. • Effectively works with people, creating teamwork, taking charge, generating enthusiasm, motivating and using an uplifting and lead-by-example leadership approach. • Ensure sales training is provided to Front Office and Reservation associates. • Continuous analysis of competitive set, price positioning, seasonality and mix. • Use all Yield Management tools available to maximize efforts. • Develop appropriate selling strategies to include recommendations on rate, arrival patterns, length of stay, and discount rate availability. • Manage property participation and production through relevant Internet sites and other distribution channels (CRO, GDS, ADS, and Travel Agency Consortiums). • Build/maintain relationships with OTA Market Managers and ensure best representation on 3rd party web sites. • Develop monthly room’s revenue forecast to be accurate within 5%. • Review & analysis of Online Reputation management tool and online marketing analytics. • Perform special projects and other responsibilities as assigned. • Participate in task forces and committees as requested.

Greet and assist guests at the spa, manage check-in and check-out procedures, handle payments accurately, and respond to inquiries while maintaining excellent customer relations and communication throughout interactions.

• Maximize revenue, profitability, and market share across assigned hotel portfolios, including both rooms and function space. • Partner with General Managers and Sales Leaders to establish optimal business mix and pricing strategies based on market dynamics, ensuring alignment with annual budgets and business plans. • Drive continuous improvement in revenue management practices by identifying innovative approaches and contributing strategic insight during planning and execution phases. • Foster a collaborative, high-performance culture through strong leadership, effective communication, and a lead-by-example approach that builds engagement and accountability. • Conduct ongoing analysis of competitive sets, rate positioning, demand patterns, seasonality, and business mix to inform strategic decisions. • Utilize all available revenue management tools to develop and execute effective selling strategies, including rate optimization, length-of-stay controls, arrival pattern management, and discount strategy recommendations. • Oversee distribution strategy and performance across all channels, including CRS, GDS, ADS, and travel agency consortia, ensuring optimal visibility and production. • Build and maintain strong relationships with OTA market managers to enhance positioning and performance across third-party platforms. • Develop and maintain monthly room revenue forecasts with a target accuracy within ±5%. • Support the development of the Annual Business Plan, providing strategic guidance on segmentation, pricing, seasonality, and revenue penetration goals. • Lead or contribute to special projects, task forces, and cross-functional initiatives as required. • Develop and implement a comprehensive divisional distribution strategy to maximize channel effectiveness and profitability. • Provide leadership and oversight for direct reports, which may include Group Coordinators, Reservations Sales Agents, Inventory Managers, or Sales Reporting & Systems Analysts. • Demonstrate agility and decisiveness—balancing data-driven decision-making with the ability to adapt strategies in response to evolving market conditions.

• Oversight and accountability for all commercial disciplines within an identified portfolio • Provide guidance to the property revenue teams in the development and execution of a strategic (demand-based) pricing plan for all market segments. • Ensure a strategic mix of business and pricing strategies are set for each property based on market conditions to drive revenue, profitability, and exceed both GOP and NOP budget. • Partner with the property Commercial Team to analyze findings during property reviews to implement a results-driven action plan. • Anticipate any future trends or threats to the asset, guides strategic direction to mitigate revenue shortfalls. • Effectively communicate challenges that arise in either property performance or processes to the GM, DOSM, and property Revenue Team and owners. • Partner with VP, Operations in the field implementation of strategic initiatives for all properties. • Understand the hotel's defined competitive market and defined comp sets and their relevance to each hotel based on current/future market conditions and industry changes and fluctuations. • Utilize key performance indicators and yield management tools to identify trends as an early warning system to where future revenue opportunities may lie. • Actively participate on brand and industry advisory boards representing the interests of Sage. • Teach and coach property leaders on how to strive for accurate revenue forecasts. • Participate in the development of the Annual Business Plan; provide guidance to the mix of business, rate positioning, seasonality, and overall revenue and penetration strategies and goals. • Effectively identify all online marketing, promotional and distribution opportunities; provide guidance to the property revenue teams in implementing targeted e-commerce action plans. • Ensure optimal property participation and production through relevant Internet sites and other distribution channels (CRO, GDS, ADS, and Travel Agency Consortiums). • Continually researches better, faster, and smarter ways to deliver commercial best practices for the Division. • Contribute to the Division’s overall sales and revenue management success during planning and strategy phases through research and knowledgeable input. • Influence change and demonstrate accountability and confidence during interactions with key stakeholders including ownership groups, property leaders and global office partners. • Active participation in developing and facilitating Revenue Management and Sales training as well as execution of all global programs and initiatives. • Recruit and mentor talent for future commercial positions. • Coach, advise, and implement procedures/programs/initiatives that support the top line goal. • Partner with property to create a task force contingency plan for coverage in situations of DORM and Sales Leader transitions. • Assist property transition teams in new property openings, transitions, rebranding, development due diligence, and execution of the property strategic revenue plan. • Actively participates in community and trade organizations that most benefit the Division’s and organization. • Performs other duties as assigned or deemed necessary by leadership.