Sabesp

• Handle internal and external requests, manage pending lists, review processes and invoices, and verify documentation to ensure compliance. • Provide support across multiple channels, handling requests that require detailed analysis and follow-up actions. • Respond to customer communications and complaints. • Prepare training materials and participate in audits of service interactions and processes to ensure quality and efficiency. • Provide ongoing customer support, contributing to workflow optimization and improving the user experience. • Support service delivery for strategic clients, such as construction companies, real estate agencies, and government bodies, ensuring personalized and efficient service.

• Atuar na resolução de demandas internas e externas, tratando listas pendentes, analisando processos e faturas, além de conferir documentação para assegurar conformidade. • Realizar atendimento por diversos canais, lidando com solicitações que exigem análise detalhada e ações posteriores. • Responder manifestações de clientes. • Elaborar materiais de treinamento e participa da auditoria de atendimentos e processos para garantir qualidade e eficiência na prestação do serviço. • Prestar suporte contínuo aos clientes, contribuindo para a otimização dos fluxos e a melhoria da experiência do usuário. • Oferecer suporte no atendimento a clientes estratégicos, como construtoras, imobiliárias e órgãos governamentais, garantindo um serviço personalizado e eficiente.

• Atuar na resolução de demandas internas e externas, tratando listas pendentes, analisando processos e faturas, além de conferir documentação para assegurar conformidade. • Realizar atendimento por diversos canais, lidando com solicitações que exigem análise detalhada e ações posteriores. • Responder manifestações de clientes. • Elaborar materiais de treinamento e participa da auditoria de atendimentos e processos para garantir qualidade e eficiência na prestação do serviço. • Prestar suporte contínuo aos clientes, contribuindo para a otimização dos fluxos e a melhoria da experiência do usuário. • Oferecer suporte no atendimento a clientes estratégicos, como construtoras, imobiliárias e órgãos governamentais, garantindo um serviço personalizado e eficiente.

• Handle internal and external requests, manage pending lists, analyze processes and invoices, and verify documentation to ensure compliance. • Provide support through multiple channels, handling requests that require detailed analysis and subsequent actions. • Respond to customer inquiries and complaints. • Prepare training materials and participate in audits of service interactions and processes to ensure quality and efficiency in service delivery. • Provide ongoing support to clients, contributing to workflow optimization and improvements to the user experience. • Support service delivery for strategic clients—such as construction companies, real estate agencies, and government bodies—ensuring personalized and efficient service.

• Act to resolve internal and external requests, managing pending lists, analyzing processes and invoices, and reviewing documentation to ensure compliance. • Provide service across multiple channels, handling requests that require detailed analysis and follow-up actions. • Respond to customer inquiries and communications. • Prepare training materials and participate in audits of service interactions and processes to ensure quality and efficiency in service delivery. • Provide ongoing support to clients, contributing to workflow optimization and improvement of the user experience. • Support service delivery to strategic clients, such as construction companies, real estate agencies, and government bodies, ensuring personalized and efficient service.

• Handle the resolution of internal and external requests, managing pending lists, analyzing processes and invoices, and verifying documentation to ensure compliance. • Provide support through multiple channels, handling requests that require detailed analysis and follow-up actions. • Respond to customer inquiries and complaints. • Prepare training materials and participate in audits of service interactions and processes to ensure quality and efficiency in service delivery. • Provide ongoing support to clients, contributing to process optimization and improving the user experience. • Provide support for servicing strategic clients, such as construction firms, real estate agencies, and government bodies, ensuring personalized and efficient service.

• Handle internal and external requests, managing pending lists, reviewing processes and invoices, and verifying documentation to ensure compliance. • Provide support across multiple channels, handling requests that require detailed analysis and follow-up actions. • Respond to client communications and feedback. • Prepare training materials and participate in audits of customer service interactions and processes to ensure quality and efficiency. • Provide ongoing support to clients, contributing to process flow optimization and improvements to the user experience. • Support service delivery for strategic clients such as construction companies, real estate agencies and government entities, ensuring personalized and efficient service.

• Act on resolving internal and external requests by processing pending lists, reviewing processes and invoices, and verifying documentation to ensure compliance. • Provide support across multiple channels, handling requests that require detailed analysis and follow-up actions. • Respond to customer inquiries and complaints. • Prepare training materials and take part in audits of customer service interactions and processes to ensure quality and efficiency in service delivery. • Provide continuous support to clients, contributing to workflow optimization and improvement of the user experience. • Support service to strategic clients such as construction companies, real estate agencies, and government entities, ensuring personalized and efficient service.