Ryu Games

• Respond to emails and phone calls • Schedule meetings • Book travel and accommodations • Manage a contact list • Prepare customer spreadsheets and keep online records • Organize managers’ calendars • Perform market research • Create presentations, as assigned • Address employees administrative queries • Provide customer service as first point of contact

• Provide troubleshooting assistance for customer orders, account statuses and relevant problems • Provide data and guides to help the sales team • Develop and monitor performance indicators • Manage sales tracking tools and report on important information • Keep record of sales trends • Liaise with account managers to develop specific sales strategies • Stay up-to-date with new product and feature launches and ensure sales team is on board • Review pending orders and specific customers requests to ensure excellent customer service and customer experience • Suggest sales process improvements