Root Global

• Running virtual trainings with Polish-speaking customers, guiding them through the Root Platform (onboarding, data collection workflows, reporting features) • Supporting customer projects during active data collection phases — answering questions, ensuring data quality, and driving completion • Acting as a trusted point of contact for Polish-speaking users (primarily agricultural stakeholders), helping them navigate the platform and understand its value • Flagging risks and opportunities to the internal Customer Success team, including churn signals, product feedback, and user engagement patterns

• Running virtual trainings with French-speaking customers, guiding them through the Root Platform (onboarding, data collection workflows, reporting features) • Supporting customer projects during active data collection phases — answering questions, ensuring data quality, and driving completion • Acting as a trusted point of contact for French-speaking users (primarily agricultural stakeholders), helping them navigate the platform and understand its value • Flagging risks and opportunities to the internal Customer Success team, including churn signals, product feedback, and user engagement patterns