Revley

• Deeply learn Revley’s product suite, services, and value proposition • **Build and own the internal CRM system to track all clients,** stages, and interactions • **Design and implement **a structured enterprise **client onboarding flow** • Create scalable **client service systems, processes, and playbooks** • **Systemize all repeatable workflows into clear SOPs** • Build, train, and **manage the Client Services team** • **Own client experience** across onboarding, delivery, ongoing success, and retention • Work closely with Product, Sales, Operations, and Engineering to improve client outcomes • Act as the voice of the customer internally and **drive continuous improvement** • **Oversee integrations with payment processors, gateways, and third-party tools** (for example CRMs, subscription systems, analytics tools) • **Define technical onboarding checklists and success criteria** for different client segments • **Act as the primary escalation point** for complex technical or platform-related client issues • **Define SLAs, response time standards, **and incident communication processes for enterprise clients • **Support pre-sales **by contributing to technical discovery calls and solution design for complex accounts

• Develop engaging, conversion-focused ad concepts tailored to a 45+ demographic. • Partner with video editors, designers, and marketers to bring creative ideas to life. • Monitor trends, competitor campaigns, and consumer insights to stay ahead of the curve. • Analyze ad performance, extract learnings, and apply data-driven insights to improve creative outputs. • Conduct systematic creative testing (copy, visuals, formats) to identify high-performing assets. • Ensure all creatives align with our premium, vintage-inspired aesthetic while clearly communicating product value.

• Ship key product features: Build new subscription management capabilities-lifecycle state transitions, billing logic, payment method handling. Features you ship will go directly to production • Refactor and improve existing systems: Identify bottlenecks, improve code quality, and enhance our payment processing flows. We'll teach you how to read complex codebases and make them better • Debug production issues: Investigate payment failures, trace issues through logs and databases, and implement fixes. Learn systematic debugging in distributed systems • Design and implement database changes: Write migrations, design schemas for new features, and optimize queries for financial data accuracy • Build and extend APIs: Develop REST endpoints using NestJS, implement business logic, and ensure type safety across the stack • Write comprehensive tests: Add test coverage for new features and existing code. Learn testing strategies that matter for production systems