Revionics, an Aptos Company

Role Description The ML engineer role is responsible for designing, building, deploying, scaling, and evolving the end-to-end AI & ML systems at Revionics (demand modeling and forecasting, optimization, product relationships, generative and agentic capabilities, etc.) Qualifications - In the process of obtaining a Bachelor's/Master’s degree in computer science or related STEM field, or have equivalent work experience - Experience with software development (backend/frontend, data engineering, APIs, system design, etc), Python, SQL and/or Scala - Familiarity with using LLM-based AI platforms such as Claude or Codex - Research or practical project experience in AI or ML, such as agentic systems (e.g. coding agents, multi-agent orchestration, skills/plugins frameworks), predictive modeling, LLMs, reinforcement learning, or others - Interest in applying AI, ML, and data science/statistical techniques within software products and production systems, demonstrated through projects - Strong algorithmic problem-solving skills and an analytical mindset - Enjoy tough technical challenges and are naturally intellectually curious - Seek to drive change and influence others through clear and effective communication Requirements - Build out new features on our Science roadmap: agentic AI as we introduce code-on-the-fly capabilities, product relationships, and rules management; predictive and decision-making AI as we build out our unified forecasting and price optimization capabilities; and our push to modernize legacy features and functionality - Work on full stack technology, from prototyping to production ready models - Work with product, engineers, and data scientists to translate ideas into new products, services, features, and testing/evaluation processes - Expose and evangelize our science team capabilities by building microservices, applications, and coding agent plugins Preferred Qualifications - Experience with agent frameworks (e.g. ADK, LangChain) or modeling frameworks (e.g. Tensorflow, PyTorch, JAX) - Proficiency with data analysis / data science (SQL, pandas, sklearn, etc) - Ability to translate research work into practical proofs of concept Benefits - Competitive total rewards package including a base salary determined based on the role, experience, skill set, and location - Discretionary incentive compensation may be awarded in recognition of individual achievements and contributions for those in eligible roles - A range of benefits and programs to meet employee needs, based on eligibility

• Deliver accurate demand models and forecasts to retail customers • Work with clients so they understand our data and ML-driven forecasts • Collaborate with Professional Services and Customer Success teams

• Drive customer value, portfolio retention, and long-term growth across enterprise retail customers. • Lead and develop a team of Customer Success Directors, Managers, and Price Strategists. • Align customer outcomes with company's AI pricing solutions. • Establish executive relationships and standardize success practices for adoption. • Monitor and report on customer health and value metrics.

• Own the strategic success, retention, and expansion of a portfolio of enterprise retail customers across Europe, the Middle East, and Africa • Build trusted relationships with C-level and senior commercial leaders across EMEA markets • Align Revionics capabilities with customers’ strategic priorities • Lead executive-level Strategic Business Reviews • Drive sustained growth in solution utilization across pricing, promotions, and markdown modules • Identify adoption gaps across markets • Own renewal strategy and execution across assigned EMEA accounts • Partner with Product, Science, and Operations to advocate for EMEA-specific needs • Support reference development, case studies, and regional marketing initiatives

Making a job change is a big decision. Why consider Revionics? You will be joining a team of remarkable colleagues who are passionate about creating and delivering leading-edge pricing solutions to the global retail market. You will become part of an exciting growth journey where we will do everything possible to help you reach and exceed your career dreams. Our colleagues have access to industry-leading training and development opportunities, and the chance to work in a global, diverse culture with offices in 9 countries. You will become part of an inclusive culture that is grounded in our Company's purpose: to make a difference for every colleague, every client, every day. Revionics’ leading retail pricing solutions leverage powerful artificial intelligence technologies, including predictive AI, conversational AI, generative AI and agentic AI, to optimize the retail pricing lifecycle and deliver real business value to our clients. Our solutions optimize prices for retail products that generate more than $3T in annual revenue for dozens of the world’s leading grocery, healthy & beauty, DIY and convenience retailers. We hope you’ll be part of taking innovative solutions to market with the worldwide leader in retail pricing. About us… Revionics, an Aptos company, is a proven leader in Lifecycle Price Optimization for retailers. Over 40,000+ retail locations around the world optimize with Revionics across 18M+ products, more than $480B in Revenue Under Management, and 2.2B+ sku/store combinations are modeled weekly. Delivered on a scalable, SaaS-based platform utilizing the most advanced AI / Science, Revionics solutions offer real-time insights and dynamic decisions at speed, scale and frequency, while providing fast ROI. A quick snapshot…. As Senior Client Executive, you will become a part of an innovative, retail-focused, collaborative global team that works closely together to grow our strategic portfolio of leading retailers. You will be responsible for the sales of the Revionics software solution in a fast and dynamic environment. Your primary responsibilities will include working to position and leverage sales opportunities to grow revenue in assigned prospects and existing accounts. This includes working closely with support resources to facilitate timely response to highly-qualified, high-revenue potential leads; preparing standard quotations and proposal information as needed, and working with other departments to create and finalize contracts. Key responsibilities: - Sales Targets: Meet or exceed the sales target of selling Revionic’s suite of SaaS-based solutions - Solution Selling: Value-based solutions-selling approach with a focus on addressing retailers’ objectives and challenges - Prospecting: Collaborate with the business development team to analyze markets, curate target lists, and engage in marketing events to drive leads - Sales Process: Actively drive prospects through the sales cycle and address retailers’ needs with solution presentations and demonstrations. - Cross-Sell: Partner with the customer success team to identify the needs of current customers and build a case for cross-selling other solutions - Executive Presence: Prepare and deliver presentations to all customer stakeholders including the C-suite Requirements: - Selling Experience: 5+ years of direct sales experience selling advanced enterprise software solutions to retailers - Process Experience: Experience in Salesforce.com to prospect, collect and qualify leads, track prospects from initiation to sale, and maintain all the relevant information about existing client relationships in one place - Story Telling: Excellent presentation and interpersonal communication skills - Education: Bachelor's degree in a business or quantitative field - Sales Techniques: Knowledge of advanced strategic sales techniques Travel: Ability to travel as business needs require and state governments permit Location: Eastern or Central time zone US . The pay range for this position is between $158,000 - 175,000 plus Incentive Bonus. Starting salary may vary based on a number of factors including, but not limited to, the position being offered, location, education, training, and/or experience. We offer a competitive total rewards package including a base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. By submitting an application for this job, you acknowledge that any personal data or personally identifiable information that you provide to us will be processed in accordance with our Candidate Privacy Notice. Submit your resume today! Learn about Revionics' Global Culture

Making a job change is a big decision. Why consider Revionics? You will be joining a team of remarkable colleagues who are passionate about creating and delivering leading-edge pricing solutions to the global retail market. You will become part of an exciting growth journey where we will do everything possible to help you reach and exceed your career dreams. Our colleagues have access to industry-leading training and development opportunities, and the chance to work in a global, diverse culture with offices in 9 countries. You will become part of an inclusive culture that is grounded in our Company's purpose: to make a difference for every colleague, every client, every day. Revionics’ leading retail pricing solutions leverage powerful artificial intelligence technologies, including predictive AI, conversational AI, generative AI and agentic AI, to optimize the retail pricing lifecycle and deliver real business value to our clients. Our solutions optimize prices for retail products that generate more than $3T in annual revenue for dozens of the world’s leading grocery, healthy & beauty, DIY and convenience retailers. We hope you’ll be part of taking innovative solutions to market with the worldwide leader in retail pricing. Manager Customer Success A quick snapshot… Revionics guides retailers on the lifecycle pricing journey with leading AI solutions for pricing, promotions, and markdowns. We provide our customers with clarity and confidence to make optimal pricing decisions for powerful results. Retailers in all segments across the world adopt our solutions to improve top-line sales, profit, and margin. The role… In this role your responsibility will be to ensure the success and loyalty of a segment of Revionics customers located across LATAM. Your primary focus will be ensuring on-going success of our customers and their retention by driving utilization of our solutions, executive engagement to validate business value and position Revionics for expansion and upsell opportunities. In this capacity you will work with Product, Operations, Sales and Marketing teams to design and implement changes that improve the overall customer experience and contribute to Revionics strong position on the market. Your responsibilities will include: - Developing a trusted relationship through leveraging your retail and pricing expertise, as well as Revionics experience to guide the Customer’s pricing practices - Proactively identifying barriers to successful solutions’ adoption and working with senior customer executives to put improvement actions in place. Establishing a clear linkage between Revionics product utilization, key performance metrics and customer goals - Leveraging data to identify issues and trends that threaten customer success and work cross-functionally to drive solutions on customers’ behalf. Identifying trends and sharing actionable insights, to support customers in ensuring competitive and profitable market strategies, and help them achieve their objectives - Serving as a first point of contact to the customer on solution issues and questions. Acting hands-on in troubleshooting the issues in alignment with the Operations and Product teams - Conducting training sessions on existing and new functionalities. Informing customers of Product and Operations activities, ensuring transparent communication around releases and maintenance - Leading regular Strategic Business Reviews, providing an accurate snapshot of the current program status/health through performance measurement, in alignment with the customer’s goals and objectives - Being an escalation point for project and customer issues and working with internal Revionics teams to resolve those. Proactively communicating with customers in a timely manner on issue status and resolution - Collaborating with the Sales and Professional Services to identify opportunities for footprint growth within the current customer base and coordinating appropriate resources to engage in the upselling process. - Assessing renewal risks for subscription contracts and facilitating internal communication/collaboration on action plan to minimize risk. Providing Revionics leadership with regular assessments of the health of your customer portfolio - Creating opportunities for customer references and media activities to support Sales and Marketing efforts - Your annual targets will be set, and your success will be measured using several metrics, including: o Recuring Revenue, ensured through a renewal plan execution - Solution usage growth - Additional Revenue through opportunities discovered and created within your customer base What You Will Need to Be Successful: - Passion for working with customers. Ambitions to achieve best in class results in a fast pace, turbulent and challenging retail environment - Skills and interest in working with large amounts of data to understand trends and formulate actionable recommendations - Ability and interest to quickly learn the Revionics platform to diagnose customer adoption issues and formulate a remediation plan - Exceptional written and oral communications skills with a strong emphasis on building and presenting high-quality presentations. Demonstrate excellent strategic thought and facilitation skills in medium and large group settings - Ability to collaborate effectively across Revionics internal teams and drive success through influence with non-reporting groups/individuals - Prior accountability for exceeding retention and up-sell/cross-sell targets for a product or services company - Experience managing relationships with executive-level stakeholders - Excellent project management and time management skills - Ability to work independently and to deliver on detail as well as strategy. Willingness to 'roll up one's sleeves' and assist wherever needed What the Essential Requirements for the Role Are: - Bachelor's Degree in Business or other relevant field or equivalent professional experience - Minimum of 5 years of experience in a customer success and/or client executive or consulting role - Experience working in one or more retail verticals and/or formats – directly or indirectly – with direct experience supporting pricing functions (i.e. regular, markdown, promotions, etc.) - Multilingual with specific emphasis on English & Spanish. - Willingness and the ability to travel up to 30% Who We Are: Revionics is a leading profit optimization software company, enabling performance-driven retailers to leverage predictive analytics and demand-based science in building shopper-centric, responsive merchandising strategies that create a sustainable competitive advantage. Our proven SaaS-based pricing, promotion, markdown and macro space solutions offer the speed, intuition, transparency and scale that retailers need to achieve a responsive merchandising model using predictive analytics in an era when business strategy intersects with data science. Learn why 62,000+ retail sites around the globe optimize with undeniable results with Revionics. Please visit www.revionics.com The pay range for this position is between $115,000 - 140,000 plus Incentive Bonus. Starting salary may vary based on a number of factors including, but not limited to, the position being offered, location, education, training, and/or experience. We offer a competitive total rewards package including a base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. By submitting an application for this job, you acknowledge that any personal data or personally identifiable information that you provide to us will be processed in accordance with our Candidate Privacy Notice. Submit your resume today! Learn about Revionics' Global Culture