Revenue Group

Description Start Date: April 3rd Pay Rate: $17/hour Hours: Monday- Friday 9:30am - 6:00pm EST Location: Remote Who is Revenue Group? Established in 1994, Revenue Group is a leading business process outsourcing company, committed to surpassing client expectations and maintaining an exceptional industry reputation. Revenue Group prides itself on being a leading full-service agency, consistently advocating for our clients with the utmost respect. Our definition of success extends beyond financial accomplishments; it encompasses the opportunities we provide to our team members, the valuable relationships we foster with our clients, and our dedication to the communities where we operate. Why you’ll love this role? Join a Top Workplace-recognized team helping patients understand and resolve healthcare billing concerns. If you enjoy solving problems, communicating clearly, and supporting people through stressful moments, you’ll fit right in. The Customer Service Representative will be responsible for: - Assisting patients to resolve billing issues, handling complaints, and setting up payment plans. - Inbound calls from patients regarding bills. - Documenting customer complaints, issues, and interactions in appropriate system(s) - Meet performance metrics provided by management team. - Performing other duties as needed and assigned by the supervisor. Requirements Work Requirements: - High school diploma or GED - Customer service/call center experience preferred - Strong communication and de-escalation skills - Comfortable navigating multiple systems at once - Reliable attendance - Must pass a 7-year Background Check - High speed Internet connection (DSL / Cable) capable of speeds over 100 mbps. Our Benefits: - 100% Paid Training - 401(k) matching - Paid Time off (PTO) – Up to 10 days your first year! - 8 Paid Holidays – Including your birthday! - Referral Program - Employee Assistance Program (EAP) - Growth & Continued Training - We promote from within, many of our team leads started as CSRs. - Dental & Vision insurance - Health insurance (including Long & Short-Term Disability) - Life insurance (Company Paid) EEO Statement: We are an Equal Employment Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local laws. Ready to make a difference for patients while growing your career? Apply today, we’d love to meet you.

Description Start Date: 3/30/2026 Pay: $13.50-$14.50 an hour based on experience plus monthly bonus up to $300 after 90 days Hours: Monday - Friday 8:00am – 4:30pm (With a half hour lunch) and 2 company paid 15 min breaks *This position is remote upon completion of 4 weeks of training on site in Cleveland office! * **You MUST have internet speed of 100MBps** Who is Hospital Referral Services? No one wakes up in the morning and says, "Today I want to go to the hospital". We are here to help when the unexpected happens. Hospital Referral Services Hospital Insurance Representative will help patients via phone to see what assistance programs the uninsured or underinsured may be eligible to receive. We are looking for self-motivated professional to add to our growing team. If helping people is something you enjoy, this may be the right job for you. HRS's team of experts helps guide patients through the Medicaid process so the patient can focus on recovery. Our employees voted us Top Workplaces 4 years in a row! The Outpatient Medicaid Eligibility Representative will be responsible for: - Screening/Interviewing patients for insurance eligibility in outbound dialer environment - Providing thorough, efficient, and accurate documentation. - The Outpatient Medicaid Eligibility Representative is responsible for meeting goals and quality standards through efficient and accurate work activities. PM21 Requirements Work Requirements: - 1-3 years Dialer call center environment preferred – not required (minimum of 60 calls daily) - 1-3 years of previous healthcare eligibility experience preferred-not required - Ability to maintain the highest level of confidentiality, customer service, and knowledge of HIPAA. - Proficient personal computer skills including Microsoft Office – able to type at least 40 WPM - The Outpatient Medicaid Eligibility Screener must have the ability to multi-task and have good time management skills. - High School Diploma or equivalent (GED) - 7-year background check Training for the Outpatient Medicaid Eligibility Representative: - In office training will include HIPAA regulations, Revenue Group procedures, Medicaid eligibility, role-playing, client systems and procedures. - In office floor training: This will include observation of veteran representatives and supervised calls. Our Benefits: - 100% Paid Training - 401(k) matching - Paid Time off (PTO) – Up to 10 days your first year! - 8 Paid Holidays – Including your birthday! - Referral Program - Employee Assistance Program (EAP) - Growth & Continued Training - Dental & Vision insurance - Health insurance (including Long & Short-Term Disability) - Life insurance (Company Paid) EEO Statement: We are an Equal Employment Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local laws. PM21

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Customer Service Representative will be responsible for: - Assisting patients to resolve billing issues, handling complaints, and setting up payment plans. - Inbound calls from patients regarding bills. - Documenting customer complaints, issues, and interactions in appropriate system(s). - Meeting performance metrics provided by management team. - Performing other duties as needed and assigned by the supervisor. Qualifications - High school diploma or GED - Customer service/call center experience preferred - Strong communication and de-escalation skills - Comfortable navigating multiple systems at once - Reliable attendance - Must pass a 7-year Background Check - High speed Internet connection (DSL / Cable) capable of speeds over 100 mbps. Benefits - 100% Paid Training - 401(k) matching - Paid Time off (PTO) – Up to 10 days your first year! - 8 Paid Holidays – Including your birthday! - Referral Program - Employee Assistance Program (EAP) - Growth & Continued Training - We promote from within, many of our team leads started as CSRs. - Dental & Vision insurance - Health insurance (including Long & Short-Term Disability) - Life insurance (Company Paid) Company Description Established in 1994, Revenue Group is a leading business process outsourcing company, committed to surpassing client expectations and maintaining an exceptional industry reputation. Revenue Group prides itself on being a leading full-service agency, consistently advocating for our clients with the utmost respect. Our definition of success extends beyond financial accomplishments; it encompasses the opportunities we provide to our team members, the valuable relationships we foster with our clients, and our dedication to the communities where we operate.