ReTech

• Install, test, repair, modify and update Retech and competitors’ equipment. • Provide maintenance, preventive maintenance, and upgrades in customer facilities, as well as emergency service. • Provide superior customer service both in person and remotely through a variety of mediums. • Train customers on proper operation, maintenance, and safety of equipment. • Provide support to customers as required. • Build customer relationships through positive and productive communication, guidance, training, and feedback. • Document customer communications, equipment issues, service reports, service reports and other required documentation. • Provide clear direction to subcontract or customer supplied workforce to execute project responsibilities that include welding, assembly, testing, and operation of equipment and systems while ensuring a safe and efficient job site. • Report any unsafe situations, work environments, and potential conditions that could bring harm to employees to both Retech and the customer location. • Cooperate with the customer in resolving the unsafe situation so the work on site may continue. • Plan flow of materials through installation and commissioning phase of the project.