Resorts World Catskills

• Oversee and audit benefits transactions (enrollments, life events, terminations) processed through Workday • Assist in the administration of employee benefit programs such as medical, dental, vision life insurance, disability, voluntary benefits, and wellness initiatives • Own monthly carrier billing reconciliation and payment, including discrepancy identification and resolution • Build and maintain benefits reporting • Partner with HRIS to validate benefit system configuration and troubleshoot problems, within the Workday platform • Partner closely with Human Resources to ensure consistent administration and application of benefits processes across all locations • Collaborate with Human Resources to ensure accurate communication, reporting and resolution of employee benefits matters • Support open enrollment execution, including system validation and reporting • Serve as the day-to-day primary contact for carriers including COBRA vendors • Respond to employee questions regarding benefit plans, eligibility, and claims • Ensure operational compliance with ERISA, ACA, COBRA, and HIPAA requirements • Audit and validate eligibility and enrollment data used for ACA reporting • Oversee COBRA administration accuracy, including qualifying event tracking and notice timelines • Support the Form 5500 data preparation and audit requests as applicable • Maintain documentation and audit trails for all benefits processes