Reprise Financial

Role Description As part of our Project Management Team, you will play a key role in supporting business operations and advancing efficiency and growth. This position is responsible for working within internal and third-party systems to process UCC lien requests, track lien status, maintain accurate account updates, and facilitate releases when applicable. This is a part-time, temporary position expected to last approximately 3 to 4 months, based on business needs. Key Responsibilities - Perform accurate and timely data entry across internal and third-party systems. - Track UCC lien requests and monitor status updates to ensure timely and accurate processing. - Update loan records, process UCC lien releases when applicable, and support additional tasks as assigned. Qualifications - Bachelor’s degree or equivalent relevant experience preferred. - Strong attention to detail, organizational skills, and the ability to manage tasks accurately in a high-volume environment. - Proficiency in Microsoft Office, effective written and verbal communication skills, and a basic understanding of financial services, loan operations, or lien processing. Location This position is fully remote, allowing you to work from anywhere that suits you best! While you’ll primarily work from home, you are always welcome to visit our office in Irving, TX, whenever you choose. We encourage our remote team members to stay connected through regular virtual meetings and team events. All team members must reside in one of our approved locations by their start date, ensuring you remain part of our collaborative community. Compensation For this role, the salary range is $29 to $30 dollars per hour, depending on relevant experience. Because this is a part-time position, it is not eligible for a variable annual bonus. Our Core Values - Pursue Excellence: We strive for the highest quality, ensuring our tools and services truly aid in our customers’ success. - Make a Meaningful Impact: We focus on delivering outcomes that genuinely improve financial well-being. - Commit to Innovation: Our innovative approach keeps us at the forefront of providing effective financial tools. - Champion the Customer: We prioritize our customers' financial goals, tailoring our tools to meet their unique needs. - Collaborate with Purpose: Our teamwork drives us to develop superior solutions that empower customers. - Lead with Kindness: Respect and empathy are central to our operations, creating a supportive environment for success. Equal Employment Opportunity Employer At Reprise Financial, we are dedicated to fostering an inclusive community where every individual is valued. We are an Equal Employment Opportunity employer—ensuring that all qualified applicants and employees receive consideration for employment without regard to age, race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. We believe that diversity strengthens our organization and drives innovation, and we are committed to creating a workplace that reflects the rich variety of our communities.

Role Description The Customer Solutions Team Lead is responsible for managing a hybrid team that provides exceptional support to customers through both phone and email channels. This role ensures that the team delivers timely, accurate, and empathetic assistance while meeting performance goals and compliance standards. The Team Lead will oversee daily operations, monitor service quality, and guide team members in resolving complex inquiries and escalations. Acting as a key resource for coaching and development, the Team Lead fosters a collaborative environment focused on supporting continuous improvement. This position reports to the Servicing Organization and plays a critical role in driving operational excellence. Key Responsibilities - Lead, coach, and mentor a team of Customer Solutions Specialists to deliver exceptional service and meet performance goals. - Foster a positive, collaborative team culture focused on accountability, empathy, and continuous improvement. - Conduct regular team meetings, training sessions, and one-on-one coaching to enhance skills and engagement. - Monitor daily workflows and ensure timely resolution of customer inquiries, emails, and escalations. - Allocate resources effectively to manage workload and maintain service-level agreements (SLAs). - Track team performance metrics, identify trends, and implement strategies to improve efficiency and quality. - Serve as the primary point of contact for complex or high-priority customer issues, ensuring swift and satisfactory resolution. - Champion the voice of the customer by analyzing feedback and collaborating with internal teams to drive process improvements. - Conduct audits of processes and interactions to ensure compliance and drive continuous improvements. - Partner with Operations, Compliance, IT, and Loan Accounting teams to resolve systemic issues and enhance customer experience. - Participate in strategic initiatives aimed at improving processes, reducing complaints, and increasing customer satisfaction. - Collaborate on complaint management strategies and maintain a strong understanding of fraud and identity theft policies to ensure proper handling and prevention. - Prepare and present performance reports, insights, and recommendations to leadership. - Identify opportunities for automation, training, and process optimization to elevate team performance and customer outcomes. Qualifications - 2–4 years in customer service, complaints management, or escalations within highly regulated consumer financial services or banking environments, including experience leading or coaching teams. - Associate degree or equivalent experience required; bachelor’s degree preferred. - Strong understanding of federal and state consumer finance and banking regulations; experience with complaint management processes and a solid understanding of fraud and identity theft policies. - Skilled in complaint management systems and related software; advanced proficiency in Microsoft Office Suite (Excel, Word, Outlook). - Exceptional verbal and written communication skills, with the ability to convey complex information clearly and professionally. - Demonstrated ability to analyze issues, identify root causes, and implement effective solutions under pressure. - Strong interpersonal skills with the ability to empathize, build rapport, and advocate for customers while balancing business needs. - Superior ability to prioritize, multitask, and manage competing deadlines in a fast-paced environment. - Thrives in dynamic environments, adjusting quickly to changing priorities and evolving business needs. - Ability to challenge ideas constructively, escalate concerns appropriately, and contribute to process improvements. Location This position is fully remote, allowing you to work from anywhere that suits you best! While you’ll primarily work from home, you are always welcome to visit our office in Irving, TX, whenever you choose. We encourage our remote team members to stay connected through regular virtual meetings and team events. All team members must reside in one of our approved locations by their start date, ensuring you remain part of our collaborative community. Compensation For this role our salary range is $49,200 to $56,000 per year, depending on relevant experience. This role will also be eligible to receive a variable annual bonus based on both company and individual performance. Benefits - Comprehensive medical, dental, and vision coverage, contributions to a Health Savings Account (HSA), and access to an Employee Assistance Program (EAP) to support your mental health and overall well-being. - Plan ahead with our 401(k) program, featuring a Safe Harbor Match (100% of the first 3% and 50% of the next 2%). - Recharge with accrued time off, company holidays, sick time, and 3 floating holidays—perfect for celebrating your birthday, your dog’s birthday, or just a random Tuesday! - Our 12-week Paid Parental Leave ensures you have the time and support to focus on your family during life’s biggest moments. - Market-driven salary and bonus opportunities ensure your hard work is recognized and rewarded. - Stay connected and productive with a robust tech package designed to help you deliver your best every day. Our Core Values - Pursue Excellence: We strive for the highest quality, ensuring our tools and services truly aid in our customers’ success. - Make a Meaningful Impact: We focus on delivering outcomes that genuinely improve financial well-being. - Commit to Innovation: Our innovative approach keeps us at the forefront of providing effective financial tools. - Champion the Customer: We prioritize our customers' financial goals, tailoring our tools to meet their unique needs. - Collaborate with Purpose: Our teamwork drives us to develop superior solutions that empower customers. - Lead with Kindness: Respect and empathy are central to our operations, creating a supportive environment for success. Equal Employment Opportunity Employer At Reprise Financial, we are dedicated to fostering an inclusive community where every individual is valued. We are an Equal Employment Opportunity employer—ensuring that all qualified applicants and employees receive consideration for employment without regard to age, race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. We believe that diversity strengthens our organization and drives innovation, and we are committed to creating a workplace that reflects the rich variety of our communities.

Role Description The Specialized Services Representative plays a key role in the effective management of our Specialized Services portfolio. This role is responsible for coordinating both internally and externally with vendors to manage loans accurately and timely through the Specialized Services processes including but not limited to accounts that are in Impounds, Insurance Claims, Litigation & Bankruptcy. Key Responsibilities - Actively manage relationships with 3rd party companies, vendors and attorneys to ensure timeline compliance. - Prepare legal documents for internal management and external counsel to review and execute. - Partner and communicate with other departments and internal management on key timelines and dates for actions. - Process forms for Insured Accounts and assistance with Impound milestones. - Oversee affidavit process including returns to supplier, rejections and corrections. - Work within a team environment to prioritize daily output & assist with various projects. - Clear out daily tasks to ensure follow-up actions are taken within the timelines required. - Enter new filings and referrals into the system and ensure correct milestones are set. - Understand the litigation process and key milestones for legal action. - May support other functions within the Specialized Services team. - Other duties as assigned. Qualifications - 1-5 years of experience working in collections, repossessions, bankruptcy, insurance or Impounds. - Strong knowledge of federal regulations and regulatory compliance. - Experience with drafting and filing legal documents. - Prior experience negotiating with impound vendors, borrowers, etc. preferred. - Understanding of legal procedures and process. - Knowledge of Microsoft Office and Adobe. - Detail oriented. - Ability to work effectively as an individual contributor. - Critical thinking skills. - Effective communicator both in written and verbal form. - Ability to resolve conflict and negotiate contracts. Location This position is fully remote, allowing you to work from anywhere that suits you best! While you’ll primarily work from home, you are always welcome to visit our office in Irving, TX, whenever you choose. We encourage our remote team members to stay connected through regular virtual meetings and team events. All team members must reside in one of our approved locations by their start date, ensuring you remain part of our collaborative community. Compensation For this role our salary range is $20 to $22, depending on relevant experience. This role will also be eligible to receive a variable annual bonus based on both company and individual performance. Benefits - Comprehensive medical, dental, and vision coverage, contributions to a Health Savings Account (HSA), and access to an Employee Assistance Program (EAP) to support your mental health and overall well-being. - Plan ahead with our 401(k) program, featuring a Safe Harbor Match (100% of the first 3% and 50% of the next 2%). - Recharge with accrued time off, company holidays, sick time, and 3 floating holidays—perfect for celebrating your birthday, your dog’s birthday, or just a random Tuesday! - Our 12-week Paid Parental Leave ensures you have the time and support to focus on your family during life’s biggest moments. - Market-driven salary and bonus opportunities ensure your hard work is recognized and rewarded. - Stay connected and productive with a robust tech package designed to help you deliver your best every day. Equal Employment Opportunity Employer At Reprise Financial, we are dedicated to fostering an inclusive community where every individual is valued. We are an Equal Employment Opportunity employer—ensuring that all qualified applicants and employees receive consideration for employment without regard to age, race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. We believe that diversity strengthens our organization and drives innovation, and we are committed to creating a workplace that reflects the rich variety of our communities.

Reprise Financial is on a mission to simplify the financial journey for our customers, making personal loans accessible and transparent. We leverage technology and a customer-first approach to provide fast, reliable personal loans of up to $25,000, ensuring our clients receive the support they need without hidden fees or complex terms. Our commitment to integrity and clarity allows us to foster trust and empower individuals to take control of their finances. At Reprise Financial, we foster a workplace built on innovation, collaboration, and kindness. Our mission to simplify the financial journey for our customers inspires us to exceed expectations and make a meaningful impact. We provide the tools, resources, and support for employees to thrive in a dynamic, customer-focused environment. Transparency, continuous improvement, and open communication drive our culture of trust and excellence, where new ideas are valued, and growth is encouraged. Join Reprise Financial and be part of a team where your contributions are recognized, and you have the opportunity to innovate, grow, and make a positive difference. About the role Our team is looking for positive and enthusiastic individuals to help us deliver the best service possible to our customers. Reprise Financial is a fast-growing consumer finance lender that provides solutions to consumers through our convenient online process. We are currently looking for a Sales Associate who can confidently engage with customers and potential customers across the country. Key Responsibilities - Work independently in a fast-paced remote environment with management and team guidance. - Effectively multitask and adapt to the demands of the role while ensuring timely and efficient service. - Handle inbound and outbound phone calls and/or emails through our dialer system. - Communicate with customers who have started the application process and are seeking additional information/assistance. - Engage with customers and other departments through multiple technological channels (phone, email, chat, and in-house systems). - Assess customer needs, explore all options, and introduce different types of loans. - Go the “extra mile” to build trust relationships, customer loyalty, and satisfaction throughout the application process. - Help customers through our application processes, including: - Verifying customer information. - Assisting customers with uploading documents to our online portal. - Notating/documenting applications. - Answering customers' questions, concerns, and objections. - Persuasively explaining the value behind our loan options. - Adhere to, operate, and maintain knowledge of Reprise Financial policies and procedures, as well as state and federal lending laws and compliance guidelines. - Complete comprehensive sales training, which includes product knowledge, sales tactics, overcoming objections, and core systems. - Meet and exceed monthly metrics of accountability. - Strong passion for engaging with feedback and continuous improvement, actively seeking and providing constructive feedback to enhance performance and processes. Skills, Knowledge, and Expertise - 1-2 years of experience in a call center setting, preferably with a dialer system or handling high volume calls. - Customer satisfaction orientation and sales competencies. - Coachable and adaptable, with a willingness to learn and grow in a dynamic environment. - Knowledge of sales/customer service techniques and principles - Excellent communication, customer service and sales skills/tactics - Ability to work in a goal-oriented environment - Proficient computer skills - Self-motivated, performance oriented - Ability to adapt to changing sales scenarios and customer needs - Ability to work independently in a fast-paced environment - Understanding credit bureau reporting Location This position is fully remote, allowing you to work from anywhere that suits you best! While you’ll primarily work from home, you are always welcome to visit our office in Irving, TX, whenever you choose. We encourage our remote team members to stay connected through regular virtual meetings and team events. All team members must reside in one of our approved locations by their start date, ensuring you remain part of our collaborative community. Compensation For this role our salary range is $19 to $20 per hour, depending on relevant experience. This role will also be eligible to receive a monthly incentive bonus based on both company and individual performance. Benefits That Support Your Success - Stay Healthy & Happy: Comprehensive medical, dental, and vision coverage, contributions to a Health Savings Account (HSA), and access to an Employee Assistance Program (EAP) to support your mental health and overall well-being. - Secure Your Future: Plan ahead with our 401(k) program, featuring a Safe Harbor Match (100% of the first 3% and 50% of the next 2%). - Time That Works for You: Recharge with accrued time off, company holidays, sick time, and 3 floating holidays—perfect for celebrating your birthday, your dog’s birthday, or just a random Tuesday! - Support for Growing Families: Our 12-week Paid Parental Leave ensures you have the time and support to focus on your family during life’s biggest moments. - Competitive Rewards: Market-driven salary and bonus opportunities ensure your hard work is recognized and rewarded. - Tools for Success: Stay connected and productive with a robust tech package designed to help you deliver your best every day. Our Core Values - Pursue Excellence: We strive for the highest quality, ensuring our tools and services truly aid in our customers’ success. - Make a Meaningful Impact: We focus on delivering outcomes that genuinely improve financial well-being. - Commit to Innovation: Our innovative approach keeps us at the forefront of providing effective financial tools. - Champion the Customer: We prioritize our customers' financial goals, tailoring our tools to meet their unique needs. - Collaborate with Purpose: Our teamwork drives us to develop superior solutions that empower customers. - Lead with Kindness: Respect and empathy are central to our operations, creating a supportive environment for success. Equal Employment Opportunity Employer At Reprise Financial, we are dedicated to fostering an inclusive community where every individual is valued. We are an Equal Employment Opportunity employer—ensuring that all qualified applicants and employees receive consideration for employment without regard to age, race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. We believe that diversity strengthens our organization and drives innovation, and we are committed to creating a workplace that reflects the rich variety of our communities.

Reprise Financial is on a mission to simplify the financial journey for our customers, making personal loans accessible and transparent. We leverage technology and a customer-first approach to provide fast, reliable personal loans of up to $25,000, ensuring our clients receive the support they need without hidden fees or complex terms. Our commitment to integrity and clarity allows us to foster trust and empower individuals to take control of their finances. At Reprise Financial, we foster a workplace built on innovation, collaboration, and kindness. Our mission to simplify the financial journey for our customers inspires us to exceed expectations and make a meaningful impact. We provide the tools, resources, and support for employees to thrive in a dynamic, customer-focused environment. Transparency, continuous improvement, and open communication drive our culture of trust and excellence, where new ideas are valued, and growth is encouraged. Join Reprise Financial and be part of a team where your contributions are recognized, and you have the opportunity to innovate, grow, and make a positive difference. About the role Our team is looking for positive and enthusiastic individuals to help us deliver the best service possible to our customers. Reprise Financial is a fast-growing consumer finance lender that provides solutions to consumers through our convenient online process. We are currently looking for a Sales Associate who can confidently engage with customers and potential customers across the country. Key Responsibilities - Work independently in a fast-paced remote environment with management and team guidance. - Effectively multitask and adapt to the demands of the role while ensuring timely and efficient service. - Handle inbound and outbound phone calls and/or emails through our dialer system. - Communicate with customers who have started the application process and are seeking additional information/assistance. - Engage with customers and other departments through multiple technological channels (phone, email, chat, and in-house systems). - Assess customer needs, explore all options, and introduce different types of loans. - Go the “extra mile” to build trust relationships, customer loyalty, and satisfaction throughout the application process. - Help customers through our application processes, including: - Verifying customer information. - Assisting customers with uploading documents to our online portal. - Notating/documenting applications. - Answering customers' questions, concerns, and objections. - Persuasively explaining the value behind our loan options. - Adhere to, operate, and maintain knowledge of Reprise Financial policies and procedures, as well as state and federal lending laws and compliance guidelines. - Complete comprehensive sales training, which includes product knowledge, sales tactics, overcoming objections, and core systems. - Meet and exceed monthly metrics of accountability. - Strong passion for engaging with feedback and continuous improvement, actively seeking and providing constructive feedback to enhance performance and processes. Skills, Knowledge, and Expertise - 1-2 years of experience in a call center setting, preferably with a dialer system or handling high volume calls. - Customer satisfaction orientation and sales competencies. - Coachable and adaptable, with a willingness to learn and grow in a dynamic environment. - Knowledge of sales/customer service techniques and principles - Excellent communication, customer service and sales skills/tactics - Ability to work in a goal-oriented environment - Proficient computer skills - Self-motivated, performance oriented - Ability to adapt to changing sales scenarios and customer needs - Ability to work independently in a fast-paced environment - Understanding credit bureau reporting Location This position is fully remote, allowing you to work from anywhere that suits you best! While you’ll primarily work from home, you are always welcome to visit our office in Irving, TX, whenever you choose. We encourage our remote team members to stay connected through regular virtual meetings and team events. All team members must reside in one of our approved locations by their start date, ensuring you remain part of our collaborative community. Compensation For this role our salary range is $19 to $20 per hour, depending on relevant experience. This role will also be eligible to receive a monthly incentive bonus based on both company and individual performance. Benefits That Support Your Success - Stay Healthy & Happy: Comprehensive medical, dental, and vision coverage, contributions to a Health Savings Account (HSA), and access to an Employee Assistance Program (EAP) to support your mental health and overall well-being. - Secure Your Future: Plan ahead with our 401(k) program, featuring a Safe Harbor Match (100% of the first 3% and 50% of the next 2%). - Time That Works for You: Recharge with accrued time off, company holidays, sick time, and 3 floating holidays—perfect for celebrating your birthday, your dog’s birthday, or just a random Tuesday! - Support for Growing Families: Our 12-week Paid Parental Leave ensures you have the time and support to focus on your family during life’s biggest moments. - Competitive Rewards: Market-driven salary and bonus opportunities ensure your hard work is recognized and rewarded. - Tools for Success: Stay connected and productive with a robust tech package designed to help you deliver your best every day. Our Core Values - Pursue Excellence: We strive for the highest quality, ensuring our tools and services truly aid in our customers’ success. - Make a Meaningful Impact: We focus on delivering outcomes that genuinely improve financial well-being. - Commit to Innovation: Our innovative approach keeps us at the forefront of providing effective financial tools. - Champion the Customer: We prioritize our customers' financial goals, tailoring our tools to meet their unique needs. - Collaborate with Purpose: Our teamwork drives us to develop superior solutions that empower customers. - Lead with Kindness: Respect and empathy are central to our operations, creating a supportive environment for success. Equal Employment Opportunity Employer At Reprise Financial, we are dedicated to fostering an inclusive community where every individual is valued. We are an Equal Employment Opportunity employer—ensuring that all qualified applicants and employees receive consideration for employment without regard to age, race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. We believe that diversity strengthens our organization and drives innovation, and we are committed to creating a workplace that reflects the rich variety of our communities.

Director of FP&A Reprise Financial is on a mission to simplify the financial journey for our customers, making personal loans accessible and transparent. We leverage technology and a customer-first approach to provide fast, reliable personal loans of up to $25,000, ensuring our clients receive the support they need without hidden fees or complex terms. Our commitment to integrity and clarity allows us to foster trust and empower individuals to take control of their finances. At Reprise Financial, we foster a workplace built on innovation, collaboration, and kindness. Our mission to simplify the financial journey for our customers inspires us to exceed expectations and make a meaningful impact. We provide the tools, resources, and support for employees to thrive in a dynamic, customer-focused environment. Transparency, continuous improvement, and open communication drive our culture of trust and excellence, where new ideas are valued, and growth is encouraged. Join Reprise Financial and be part of a team where your contributions are recognized, and you have the opportunity to innovate, grow, and make a positive difference. About the role The Director of FP&A at Reprise provides strategic financial leadership across the organization, delivering insights that shape decision‑making, operational efficiency, and long‑term business performance. This role reports directly to the Chief Financial Officer and partners closely with senior executives as a trusted financial advisor. You will lead the company’s planning, forecasting, and analysis for operating expenses and strategic investments, translate complex financial data into clear, actionable recommendations, strengthen resource allocation and performance, and elevate the financial narrative for executive reviews and key stakeholders. Key Responsibilities - Lead financial planning, forecasting, and operating expense management across the organization. - Own, update and enhance the corporate financial model to support budgeting, forecasting, long-range planning, and strategic scenario analysis for executive leadership. - Deliver proactive, data‑driven insights and recommendations that strengthen financial performance and optimize resource allocation. - Build and present business cases for strategic initiatives and transactions; track results and guide follow‑up actions. - Standardize and automate expenses, headcount, and financial reporting to improve accuracy and efficiency. - Serve as a trusted advisor to senior leadership, providing clear guidance on financial strategy and business decisions. - Own and communicate the operating expense narrative for executive reviews and key stakeholders. - Forecast and monitor origination volume and loan portfolio performance, including delinquency, charge‑off, recovery, and loss trends. - Partner with Risk/Credit on loss forecasting and assess financial impacts of underwriting or policy changes. - Analyze unit economics (CAC, LTV, channel profitability) to guide pricing, marketing spend, and product strategy. - Support pricing models and new product features in collaboration with Product and Risk teams. - Assist with capital planning, liquidity forecasting, and funding strategy. - Incorporate regulatory and compliance considerations into forecasts and financial planning. Skills, Knowledge, and Expertise - Bachelor's degree in finance, accounting, or related field; MBA, CFA, CPA or advanced degree preferred but not required. - 5+ years of FP&A or related financial experience within financial services, consumer lending, or another regulated environment. - Proven expertise in expense forecasting, financial modeling, reporting, and operating expense management. - Very strong proficiency in Excel, employing best practices for financial modeling and having the ability to create clean, professional PowerPoint presentations to communicate financial insights. Experience with BI tools is a plus. - Strong strategic thinking with the ability to turn financial insights into clear, actionable recommendations. - Executive presence and excellent communication skills for engaging senior leadership and cross‑functional teams. - Strong project‑management abilities with a bias for execution and results. - High judgment, integrity, and credibility in financial decision‑making. - Solid understanding of operating expenses, accounting principles, and financial reporting best practices. - Advanced analytical and modeling capabilities with the ability to simplify complex data for stakeholders. - Ability to thrive in a fast‑paced environment and flex to meet tight deadlines when necessary. Location This position is fully remote, allowing you to work from anywhere that suits you best! While you’ll primarily work from home, you are always welcome to visit our office in Irving, TX, whenever you choose. We encourage our remote team members to stay connected through regular virtual meetings and team events. All team members must reside in one of our approved locations by their start date, ensuring you remain part of our collaborative community. Compensation For this role our salary range is $165,000 to $175,000 per year, depending on relevant experience. This role will also be eligible to receive a variable annual bonus based on both company and individual performance. Benefits That Support Your Success - Stay Healthy & Happy: Comprehensive medical, dental, and vision coverage, contributions to a Health Savings Account (HSA), and access to an Employee Assistance Program (EAP) to support your mental health and overall well-being. - Secure Your Future: Plan ahead with our 401(k) program, featuring a Safe Harbor Match (100% of the first 3% and 50% of the next 2%). - Time That Works for You: Recharge with accrued time off, company holidays, sick time, and 3 floating holidays—perfect for celebrating your birthday, your dog’s birthday, or just a random Tuesday! - Support for Growing Families: Our 12-week Paid Parental Leave ensures you have the time and support to focus on your family during life’s biggest moments. - Competitive Rewards: Market-driven salary and bonus opportunities ensure your hard work is recognized and rewarded. - Tools for Success: Stay connected and productive with a robust tech package designed to help you deliver your best every day. Our Core Values - Pursue Excellence: We strive for the highest quality, ensuring our tools and services truly aid in our customers’ success. - Make a Meaningful Impact: We focus on delivering outcomes that genuinely improve financial well-being. - Commit to Innovation: Our innovative approach keeps us at the forefront of providing effective financial tools. - Champion the Customer: We prioritize our customers' financial goals, tailoring our tools to meet their unique needs. - Collaborate with Purpose: Our teamwork drives us to develop superior solutions that empower customers. - Lead with Kindness: Respect and empathy are central to our operations, creating a supportive environment for success. Equal Employment Opportunity Employer At Reprise Financial, we are dedicated to fostering an inclusive community where every individual is valued. We are an Equal Employment Opportunity employer—ensuring that all qualified applicants and employees receive consideration for employment without regard to age, race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. We believe that diversity strengthens our organization and drives innovation, and we are committed to creating a workplace that reflects the rich variety of our communities.

Reprise Financial is on a mission to simplify the financial journey for our customers, making personal loans accessible and transparent. We leverage technology and a customer-first approach to provide fast, reliable personal loans of up to $25,000, ensuring our clients receive the support they need without hidden fees or complex terms. Our commitment to integrity and clarity allows us to foster trust and empower individuals to take control of their finances. At Reprise Financial, we foster a workplace built on innovation, collaboration, and kindness. Our mission to simplify the financial journey for our customers inspires us to exceed expectations and make a meaningful impact. We provide the tools, resources, and support for employees to thrive in a dynamic, customer-focused environment. Transparency, continuous improvement, and open communication drive our culture of trust and excellence, where new ideas are valued, and growth is encouraged. Join Reprise Financial and be part of a team where your contributions are recognized, and you have the opportunity to innovate, grow, and make a positive difference. About the role We’re looking for a Reporting Analyst Intern who is curious, eager to learn, and excited about using data to solve problems. In this role, you’ll support our analysts by helping collect, organize, and visualize data that teams across the company use to make decisions. Key Responsibilities - Assist with writing basic SQL queries to pull data for reports. - Use Excel to clean and organize data (sorting, filtering, pivot tables, VLOOKUP basics, etc.). - Help build simple dashboards or charts using tools like Power BI. - Support the team in maintaining recurring reports and ensuring accuracy. - Identify trends and help summarize key findings for business partners. - Participate in cross‑department projects with teams like Operations and Compliance. - Learn how a fast‑growing fintech company uses data to support decision‑making. Skills, Knowledge, and Expertise - Currently pursuing a degree in Analytics, Data Science, Business, Finance, MIS, or similar. - Familiarity with SQL concepts (classroom experience is welcome!). - Comfortable working in Excel; willingness to learn advanced features. - Interest in data visualization tools such as Power BI. - Strong attention to detail and willingness to double‑check your work. - Curiosity, problem‑solving mindset, and eagerness to learn. - Good communication skills and ability to collaborate with others. - Bonus (but not required): - Experience with Power Automate, Visual Studio, or reporting tools. - Previous project or internship experience working with data. Location This position is fully remote, allowing you to work from anywhere that suits you best! We encourage our remote team members to stay connected through regular virtual meetings and team events. All team members must reside in one of our approved locations by their start date, ensuring you remain part of our collaborative community. Compensation For this role we will pay $20 per hour, depending on relevant experience. Benefits That Support Your Success - Stay Healthy & Happy: Comprehensive medical, dental, and vision coverage, contributions to a Health Savings Account (HSA), and access to an Employee Assistance Program (EAP) to support your mental health and overall well-being. - Secure Your Future: Plan ahead with our 401(k) program, featuring a Safe Harbor Match (100% of the first 3% and 50% of the next 2%). - Time That Works for You: Recharge with accrued time off, company holidays, sick time, and 3 floating holidays—perfect for celebrating your birthday, your dog’s birthday, or just a random Tuesday! - Support for Growing Families: Our 12-week Paid Parental Leave ensures you have the time and support to focus on your family during life’s biggest moments. - Competitive Rewards: Market-driven salary and bonus opportunities ensure your hard work is recognized and rewarded. - Tools for Success: Stay connected and productive with a robust tech package designed to help you deliver your best every day. Our Core Values - Pursue Excellence: We strive for the highest quality, ensuring our tools and services truly aid in our customers’ success. - Make a Meaningful Impact: We focus on delivering outcomes that genuinely improve financial well-being. - Commit to Innovation: Our innovative approach keeps us at the forefront of providing effective financial tools. - Champion the Customer: We prioritize our customers' financial goals, tailoring our tools to meet their unique needs. - Collaborate with Purpose: Our teamwork drives us to develop superior solutions that empower customers. - Lead with Kindness: Respect and empathy are central to our operations, creating a supportive environment for success. Equal Employment Opportunity Employer At Reprise Financial, we are dedicated to fostering an inclusive community where every individual is valued. We are an Equal Employment Opportunity employer—ensuring that all qualified applicants and employees receive consideration for employment without regard to age, race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. We believe that diversity strengthens our organization and drives innovation, and we are committed to creating a workplace that reflects the rich variety of our communities.

Reprise Financial is on a mission to simplify the financial journey for our customers, making personal loans accessible and transparent. We leverage technology and a customer-first approach to provide fast, reliable personal loans of up to $25,000, ensuring our clients receive the support they need without hidden fees or complex terms. Our commitment to integrity and clarity allows us to foster trust and empower individuals to take control of their finances.  At Reprise Financial, we foster a workplace built on innovation, collaboration, and kindness. Our mission to simplify the financial journey for our customers inspires us to exceed expectations and make a meaningful impact.  We provide the tools, resources, and support for employees to thrive in a dynamic, customer-focused environment. Transparency, continuous improvement, and open communication drive our culture of trust and excellence, where new ideas are valued, and growth is encouraged.  Join Reprise Financial and be part of a team where your contributions are recognized, and you have the opportunity to innovate, grow, and make a positive difference.  About the role  Our team is looking for positive and enthusiastic individuals to help us deliver the best service possible to our customers. Reprise Financial is a fast-growing consumer finance lender that provides solutions to consumers through our convenient online process. We are currently looking for a Sales Associate who can confidently engage with customers and potential customers across the country.     Key Responsibilities  - Work independently in a fast-paced remote environment with management and team guidance.  - Effectively multitask and adapt to the demands of the role while ensuring timely and efficient service.  - Handle inbound and outbound phone calls and/or emails through our dialer system.  - Communicate with customers who have started the application process and are seeking additional information/assistance.  - Engage with customers and other departments through multiple technological channels (phone, email, chat, and in-house systems).  - Assess customer needs, explore all options, and introduce different types of loans.  - Go the “extra mile” to build trust relationships, customer loyalty, and satisfaction throughout the application process.  - Help customers through our application processes, including:  - Verifying customer information.  - Assisting customers with uploading documents to our online portal.  - Notating/documenting applications.  - Answering customers' questions, concerns, and objections.  - Persuasively explaining the value behind our loan options.  - Adhere to, operate, and maintain knowledge of Reprise Financial policies and procedures, as well as state and federal lending laws and compliance guidelines.  - Complete comprehensive sales training, which includes product knowledge, sales tactics, overcoming objections, and core systems.  - Meet and exceed monthly metrics of accountability.  - Strong passion for engaging with feedback and continuous improvement, actively seeking and providing constructive feedback to enhance performance and processes.  Skills, Knowledge, and Expertise  - 1-2 years of experience in a call center setting, preferably with a dialer system or handling high volume calls.  - Customer satisfaction orientation and sales competencies.  - Coachable and adaptable, with a willingness to learn and grow in a dynamic environment.  - Knowledge of sales/customer service techniques and principles  - Excellent communication, customer service and sales skills/tactics  - Ability to work in a goal-oriented environment  - Proficient computer skills  - Self-motivated, performance oriented  - Ability to adapt to changing sales scenarios and customer needs  - Ability to work independently in a fast-paced environment  - Understanding credit bureau reporting    Location  This position is fully remote, allowing you to work from anywhere that suits you best! While you’ll primarily work from home, you are always welcome to visit our office in Irving, TX, whenever you choose. We encourage our remote team members to stay connected through regular virtual meetings and team events. All team members must reside in one of our approved locations by their start date, ensuring you remain part of our collaborative community.    Compensation  For this role our salary range is $19 to $20 per hour, depending on relevant experience. This role will also be eligible to receive a monthly incentive bonus based on both company and individual performance.  Benefits That Support Your Success  - Stay Healthy & Happy: Comprehensive medical, dental, and vision coverage, contributions to a Health Savings Account (HSA), and access to an Employee Assistance Program (EAP) to support your mental health and overall well-being.  - Secure Your Future: Plan ahead with our 401(k) program, featuring a Safe Harbor Match (100% of the first 3% and 50% of the next 2%).  - Time That Works for You: Recharge with accrued time off, company holidays, sick time, and 3 floating holidays—perfect for celebrating your birthday, your dog’s birthday, or just a random Tuesday!  - Support for Growing Families: Our 12-week Paid Parental Leave ensures you have the time and support to focus on your family during life’s biggest moments.  - Competitive Rewards: Market-driven salary and bonus opportunities ensure your hard work is recognized and rewarded.  - Tools for Success: Stay connected and productive with a robust tech package designed to help you deliver your best every day.    Our Core Values   - Pursue Excellence: We strive for the highest quality, ensuring our tools and services truly aid in our customers’ success.   - Make a Meaningful Impact: We focus on delivering outcomes that genuinely improve financial well-being.   - Commit to Innovation: Our innovative approach keeps us at the forefront of providing effective financial tools.   - Champion the Customer: We prioritize our customers' financial goals, tailoring our tools to meet their unique needs.   - Collaborate with Purpose: Our teamwork drives us to develop superior solutions that empower customers.   - Lead with Kindness: Respect and empathy are central to our operations, creating a supportive environment for success.    Equal Employment Opportunity Employer  At Reprise Financial, we are dedicated to fostering an inclusive community where every individual is valued. We are an Equal Employment Opportunity employer—ensuring that all qualified applicants and employees receive consideration for employment without regard to age, race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.  We believe that diversity strengthens our organization and drives innovation, and we are committed to creating a workplace that reflects the rich variety of our communities.