Renalogic

• Establish and maintain contact with assigned oncology members via phone, text, email, and video calls. • Initiate nursing care plans, educating members on treatment regimens, symptom management, side effects, and disease-specific program benefits. • Obtain and use clinical information to develop individualized member and clinician-centered care plans that complement oncologist guidance/plan of care. • Utilize motivational interviewing to empower members, support adherence, and encourage enrollment of new or inactive members in employer-sponsored programs. • Coordinate care among providers, pharmacies, and support services; facilitate access to medications, infusion services, and financial assistance programs. • Identify and educate members eligible for clinical trials or therapy adjustments, coordinating logistics with providers and sponsors. • Monitor adherence, side effects, and treatment response; escalate issues when needed to support physician-directed care. • Provide emotional support and connect members to counseling, support groups, and survivorship resources. • Document, request, and send member information per HIPAA; track interactions and outcomes in the EHR. • Meet assigned metrics, including call volume and enrollment requirements; adapt approaches using multiple communication channels.

• Serve as the face of Renalogic to assigned clients • Manage the end-to-end client experience • Take accountability for new-client implementation • Collaborate with clients to ensure all clinical teams receive the client information necessary • Ensure client information is entered and updated in relevant systems • Distribute regular program reporting and present value and impact to clients and stakeholders • Engage groups through client stewardship meetings, on-site events, and relationship-building activities • Report on client KPIs and distribute quarterly client reports to key client contacts • Develop relationships with key client contacts and other stakeholders

• Establishing and maintaining contact with assigned and active members via video, phone, text, and email. • Obtain and utilize clinical information to develop an individualized member care plan and clinician-centered care plan per NCQA guidelines. • Assess members health status and care coordination needs. • Collaborate with members’ health care providers as needed. • Utilizing motivational interviewing techniques, individualized care plans, and the Triple Aim framework to empower active members to reach their health goals. • Understanding and explaining to new or inactive members the benefits of our Program as it relates to those with chronic kidney disease and those at risk. • Appropriately documenting, requesting, and sending member information in accordance with HIPAA compliance. • Meet individually performance metrics to support member engagement and retention.

• Support care navigation across the continuum of cancer by facilitating guideline-aligned treatment, symptom tracking, and member re-education. • Collaborate with RNs, providers, and interdisciplinary teams to ensure care plans, referrals, and authorizations are coordinated and care transitions are smooth. • Assist with clinical trial participation, manufacturer assistance programs, and identifies grants or foundations to provide insight and guidance to the team and our members. • Review active infusion medications to coordinate with external resources for infusion services, help with claim reviews, and manage administrative tasks, all while maintaining your own caseload of members and following up per each member's unique cadence. • Maintain regular contact with assigned oncology members via phone, text, email, and video calls to provide follow-up and support. • Assist and coordinate with the RN in member care delivery by communicating with providers and pharmacies and facilitating referrals to third-party infusion services for cost containment. • Identify, coordinate, and facilitate referrals to infusion services, clinical resources, or supportive care programs. • Address social determinants of health (SDOH) affecting members’ access to care, adherence, and overall well-being. • Provide education and guidance on treatment logistics, medication access, and community or program resources, reinforcing physician-directed care. • Provide emotional support and connect members to counseling, support groups, survivorship resources, and other supportive services. • Collect, document, request, and send member information in the EHR per HIPAA; escalate clinical concerns to the RN as appropriate. • Track member interactions and support the RN in meeting enrollment, engagement, and quality metrics. • Collaborate with the RN and interdisciplinary team to ensure members receive timely, coordinated oncology care.

• Establish and maintain contact with assigned oncology members via phone, text, email, and video calls. • Initiate nursing care plans, educating members on treatment regimens, symptom management, side effects, and disease-specific program benefits. • Obtain and use clinical information to develop individualized member and clinician-centered care plans that complement oncologist guidance/plan of care. • Utilize motivational interviewing to empower members, support adherence, and encourage enrollment of new or inactive members in employer-sponsored programs. • Coordinate care among providers, pharmacies, and support services; facilitate access to medications, infusion services, and financial assistance programs. • Identify and educate members eligible for clinical trials or therapy adjustments, coordinating logistics with providers and sponsors. • Monitor adherence, side effects, and treatment response; escalate issues when needed to support physician-directed care. • Provide emotional support and connect members to counseling, support groups, and survivorship resources. • Document, request, and send member information per HIPAA; track interactions and outcomes in the EHR. • Meet assigned metrics, including call volume and enrollment requirements; adapt approaches using multiple communication channels.

• As a Clinical Nurse Coach, you'll be responsible for providing remote health coaching to members who are either risk for chronic kidney disease or already have chronic kidney disease. • You'll work in partnership with our members to increase their understanding and management of conditions and behaviors that impact kidney health, helping them take charge of their health and avoid dialysis. • Establishing and maintaining contact with assigned and active members via video, phone, text, and email in both English and Spanish. • Obtain and utilize clinical information to develop an individualized member care plan and clinician-centered care plan per NCQA guidelines. • Assess members health status and care coordination needs. • Collaborate with members’ health care providers as needed. • Utilizing motivational interviewing techniques, individualized care plans, and the Triple Aim framework to empower active members to reach their health goals. • Understanding and explaining to new or inactive members the benefits of our Program as it relates to those with chronic kidney disease and those at risk. • Appropriately documenting, requesting, and sending member information in accordance with HIPAA compliance. • Meet individually performance metrics to support member engagement and retention.

• Establish and maintain contact with assigned oncology members via phone, text, email, and video calls. • Initiate nursing care plans, educating members on treatment regimens, symptom management, side effects, and disease-specific program benefits. • Obtain and use clinical information to develop individualized member and clinician-centered care plans that complement oncologist guidance/plan of care. • Utilize motivational interviewing to empower members, support adherence, and encourage enrollment of new or inactive members in employer-sponsored programs. • Coordinate care among providers, pharmacies, and support services; facilitate access to medications, infusion services, and financial assistance programs. • Identify and educate members eligible for clinical trials or therapy adjustments, coordinating logistics with providers and sponsors. • Monitor adherence, side effects, and treatment response; escalate issues when needed to support physician-directed care. • Provide emotional support and connect members to counseling, support groups, and survivorship resources. • Document, request, and send member information per HIPAA; track interactions and outcomes in the EHR. • Meet assigned metrics, including call volume and enrollment requirements; adapt approaches using multiple communication channels.

Salary: $40,000 - $60,000 annually, depending on skills and certifications Employment Type: Full-Time, Salaried, Exempt Reports to: Director of Oncology and Infusion Location: US, must live in Pacific or Mountain time zone, remote; fully remote with minimal travel Hours: PST or MST with some evening and weekend hours Who We Are Renalogic is dedicated to helping our clients manage the human and financial costs of chronic kidney disease. To help us in our mission, we hire people who are humble, hungry, and smart. And it sure helps if you have a sense of humor. We're not perfect, but we're trying to build a company that we are all proud of.  Our 96% client retention suggests we’re on the right path.   Position Overview The Clinical Nurse Coordinator (LPN) supports care navigation across the continuum of cancer by facilitating guideline-aligned treatment, symptom tracking, and member re-education. They collaborate with RNs, providers, and interdisciplinary teams to ensure care plans, referrals, and authorizations are coordinated and care transitions are smooth. The LPN assists with clinical trial participation, manufacturer assistance programs, and identifies grants or foundations to provide insight and guidance to the RN, members and team. They review active infusion medications to coordinate with external resources for infusion services, help with claim reviews, and manage administrative tasks, all while maintaining their own caseload of members and following up at a cadence determined by each member. This role builds on Oncology and Infusion Support Navigator responsibilities, emphasizing coordination, documentation, member engagement, and resource navigation within LPN scope of practice. How You’ll Contribute - Maintain regular contact with assigned oncology members via phone, text, email, and video calls to provide follow-up and support. - Assist and coordinate with the RN in member care delivery by communicating with providers and pharmacies and facilitating referrals to third-party infusion services for cost containment. - Identify, coordinate, and facilitate referrals to infusion services, clinical resources, or supportive care programs. - Address social determinants of health (SDOH) affecting members’ access to care, adherence, and overall well-being. - Provide education and guidance on treatment logistics, medication access, and community or program resources, reinforcing physician-directed care. - Provide emotional support and connect members to counseling, support groups, survivorship resources, and other supportive services. - Collect, document, request, and send member information in the EHR per HIPAA; escalate clinical concerns to the RN as appropriate. - Track member interactions and support the RN in meeting enrollment, engagement, and quality metrics. - Collaborate with the RN and interdisciplinary team to ensure members receive timely, coordinated oncology care. What You’ll Need to Have - LPN/LVN license in good standing within a compact state and willingness to pursue additional state nursing licenses as required - A minimum of 4 years’ LPN/LVN experience in a related role; clinical experience in oncology, infusions or critical care, including care navigation, treatment support, and/or complex case management is required. - Must be in and able to work within the Mountain Time (MST) or Pacific Time (PST) zones. - Be able to speak, write, and communicate fluently in English and Spanish. - Utilization Review and/or Care Management preferred. - Experience working 100% remote as a nurse is highly preferred. - Ability and willingness to travel occasionally, which will include overnight stays for corporate gatherings, conferences, and health fairs. - Ability to attend and professionally engage in video meetings. - Proficient technological skills, meaning you can effectively and efficiently use computers, peripheral equipment, and applications/systems, including Microsoft products. - Autonomous self-starter who is comfortable with ambiguity. - Creative mindset and ability to appropriately challenge the status quo. - Superb written and oral communication skills. - Ability to overcome obstacles with a ‘yes if...’ approach. - Ability to effectively balance competing deadlines without losing focus on the bigger picture. - Reliable internet and power with a designated area to conduct work with minimal interruptions. What We Offer  - Market competitive salary, including potential annual merit increases and bonuses contingent on the company's fiscal performance. - Generous time off and paid holidays because we value recharging. - Exceptional healthcare coverage, with the majority of medical, dental and vision premiums covered by us. - 401k with generous employer match. We are proud to be an equal opportunity employer, which means that our employment decisions are inclusive and welcoming, regardless of race, gender, age, color, sexual orientation, gender identity, pregnancy status, religion, national origin, disability, or any other personal, physical, mental, or sensory traits. All individuals who are offered a position must successfully pass a background and reference check prior to their start. All individuals must demonstrate they are legally authorized to work in the United States without sponsorship.

• Establishing and maintaining contact with assigned and active members via video, phone, text, and email. • Obtain and utilize clinical information to develop an individualized member care plan and clinician-centered care plan per NCQA guidelines. • Assess members health status and care coordination needs. • Collaborate with members’ health care providers as needed. • Utilizing motivational interviewing techniques, individualized care plans, and the Triple Aim framework to empower active members to reach their health goals. • Understanding and explaining to new or inactive members the benefits of our Program as it relates to those with chronic kidney disease and those at risk. • Appropriately documenting, requesting, and sending member information in accordance with HIPAA compliance. • Meet individually performance metrics to support member engagement and retention.

• Make calls and outreaches in English and Spanish and describe the benefits of our program • Engage with and enroll eligible health plan members into ImpactCare and/or ImpactAdvocate programs • Meet call volume and enrollment requirements; proactively assess and revise approach as needed or directed using multiple forms of communication (i.e. phone, text, secure online chat) • Determine eligibility and perform various enrollment and disenrollment processes for related members to ensure compliance • Partner cross-functionally with various operational business units while supporting departmental objectives within company and regulatory guide lines • Obtain missing information and data to complete enrollment questionnaires and document important information • Contact provider offices to obtain information such as fax numbers and request medical records • Anticipate workflow needs based on established processes, policy, and procedures • Appropriately document all outreach efforts in a way that promotes departmental transparency and complies with HIPAA • Appropriately document health data which includes identifying potential cost containment opportunities; refer high-risk or changes in status situations to Health Coaches and/or Care Managers • As needed, communicate needs, challenges, and provide feedback to peers and Coach • As needed, complete claims and pre-certification reviews