
Refluenced AG
Remote Jobs
Revolutionary Influencer Marketing for Brands and Agencies.
1 Jobs
Customer Success Manager, m/f/d
Refluenced AGRevolutionary Influencer Marketing for Brands and Agencies.
• Guide and advise customers: You lead them through the entire campaign process—from planning to reporting—show how to get the most out of our platform, and provide valuable tips for successful campaigns. • Keep performance in focus: You run regular reporting and feedback calls with top customers, analyze results, and develop optimization ideas together. • Help shape the platform: You actively listen, collect customer feedback, and pass it on to our team to continuously improve the platform and co-design new features. • Upselling & growth: With your insights you identify opportunities and propose suitable solutions that make campaigns more successful. • Extend performance marketing: You help customers prolong their campaigns using Partnership and Spark Ads to increase reach and performance. • Team interface: You act as the link between Sales, Marketing and Tech, bring in learnings, and ensure customers can use new features optimally.