Red Tail Acquisitions

Role Description The Call Center Representative I is responsible for being the first impression of the property when guests reach out via the phones. The CCR quotes, creates, groups, modifies, and cancels reservations using the property management system. The CCR is responsible for providing accurate information on the property, quickly identifying guest needs, and recommending appropriate accommodations for them while also upselling premium accommodation types. Qualifications - 1-2 years hotel/restaurant experience - Dependable, punctual, impeccable attendance record - Accurate, attention to detail, service oriented - Strong organizational skills - Positive attitude, strong interpersonal and diplomatic skills - Excellent math aptitude and cash handling ability - Excellent communication and organizational skills - Professional demeanor - Proficient computer skills, including: Word, Excel and PowerPoint - Must be able to work on feet for extended periods - Must be able to work a flexible work schedule including evenings, weekends and holidays - Proof of eligibility to work in the United States Requirements - Associates degree in Hospitality Management strongly preferred Benefits - Competitive compensation package - Company paid employee only health insurance - Vacation and sick time - Company paid holidays - Life insurance - Employee discounts Company Description HWV Hospitality Services Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.