RAM Software Solutions Inc

• Work in conjunction with other developers — and with AI coding agents — to design and build software products for RamSoft • Develop new features for software, Implementing/Coding projects, bug fixes • Create automated unit and integration tests for implemented projects and bug fixes • Perform requirements analysis and update requirements documentation based on actual project implementation • Review and update internal tracking systems regularly • Assist and advise other departments as needed to assist with customer issues • Participate in team meetings, contributing ideas, updates and product development areas • Mentor other team members based on area of expertise • Perform other related duties as required

• Work in conjunction with other developers to design and build software products for RamSoft • Develop new features for software, Implementing/Coding projects, bug fixes • Create automated unit and integration tests for implemented projects and bug fixes • Perform requirements analysis and update requirements documentation based on actual project implementation • Review and update internal tracking systems regularly • Assist and advise other departments as needed to assist with customer issues • Participate in team meetings, contributing ideas, updates and product development areas • Mentor other team members based on area of expertise • Perform other related duties as required

• Develop deep expertise in target healthcare personas, workflows, and decision-making criteria • Collaborate with product manager and marketing team to develop product positioning and messaging that resonate with our target buyer personas • Monitor competitive landscape and emerging trends to inform positioning, provide insights to product strategy and GTM strategies • Hands-on involvement with product development activities to translate technical features into business value tailored for healthcare buyers • In collaboration with product and marketing teams, plan the launches of net-new products and releases of existing products and manage the cross-functional implementation of the plan • Partner with sales enablement to deliver training, collateral, and tools aligned to the buyer journey • Collaborate with the Senior Content Writer to ensure tone, voice, and messaging consistency • Identify and lead strategic content initiatives (whitepapers, webinars, landing pages) by engaging SMEs and stakeholders • Ensure alignment of all internal materials to buyer stages and healthcare personas • Exceptional ROI-tracking skills, able to prove what is –or isn’t—working • See bigger picture. You are a creative planner who develops long-term strategies while keeping in mind market dynamics, business objectives, and competitive pressures, while anticipating trends and shifts in the market.

• Identify and close new business to consistently meet or exceed quarterly and annual sales quotas • Build an intimate understanding of RamSoft products and their place in the industry • Act as a trusted advisor and subject matter expert to customers and channel partners • Possess excellent leadership and interpersonal skills to initiate and maintain executive-level interaction and customer satisfaction • Develop and maintain relationships with prospective and current clients, manage existing accounts and follow up on sales leads regularly • Actively prospect new clients through cold-calls, industry referrals, networking, online searches and industry lists to qualify their interest • Actively manage qualified sales leads through site evaluation, coordinate product demonstrations with company experts, create accurate sales proposals and close deals • Utilize team members including pre-sales technical professionals, post-sales delivery professionals, and management to achieve business objectives • Work diligently to ensure sales pipeline is being continuously developed, with timely and accurate updates, to ensure revenue growth • Provide market/client feedback to RamSoft’s Sales, Marketing and Product/Engineering teams • Post-sale, manage customer expectations during installation, on-boarding and go-live implementation through continual communication with Onboarding team • Post-install, facilitate proper handoffs to Customer Success Managers to ensure smooth customer workflows and fuel future product growth • Work remotely from your home office • Travel to company trainings, industry trade shows, and meetings with customers or prospective clients on an as-needed basis (average 10% travel)

• Assist with integration of products using Java, XML, SQL, and the HL7 Standard and FHIR • Conduct all system testing, configuration, and verification • Work with the Support Team to assist with integration issues • Work with Implementation Managers to deliver interfaces on time • Actively investigate customer issues and provide solutions • Partner with R&D to enhance product features and performance specifications • Participate in a weekly rotation for on-call support

• Manage and maintain complex database systems handling medical imaging data • Create and optimize database schemas • Develop data models and ensure data integrity • Write unit tests and guide teams on best practices • Analyze and optimize database queries • Design databases for scalability and high availability • Implement access controls and ensure regulatory compliance • Set up monitoring tools and respond to incidents

• Identify, qualify, and onboard new resellers, VARs, and system integrators across the USA and Canada • Develop a targeted prospecting strategy focused on healthcare IT, radiology, and medical imaging verticals • Drive RamSoft presence at regional industry events and through outbound outreach • Manage the full partner onboarding process including agreements, training, and go-to-market planning • Manage relationships with existing North American channel partners to drive revenue growth and renewal • Conduct regular business reviews and pipeline calls with assigned partners • Coordinate with technical enablement to ensure partners are trained and certified on PowerServer and OmegaAI • Support partners through the sales cycle, including demo coordination, pricing guidance, and proposal support • Escalate partner issues appropriately and act as an internal advocate for partner needs • Maintain accurate and up-to-date partner pipeline records in HubSpot CRM • Provide regular channel performance updates and partner activity reports to the Director of Indirect Channel Sales • Track partner-sourced and partner-influenced ARR against targets

• Manage and maintain complex systems that handle large volumes of sensitive medical imaging data • Create and optimize database schemas that support the platform’s data requirements and scalability • Develop data models that align with business requirements and ensure data integrity and consistency • Choose appropriate database technologies (SQL, NoSQL, NewSQL) based on use cases • Write well-designed software using the .Net programming language • Analyze and optimize database queries to reduce response times and improve overall performance • Design databases to scale horizontally and vertically • Implement fine-grained access control and authentication mechanisms to protect sensitive data • Ensure adherence to data protection regulations such as GDPR, HIPAA, or SOC 2 • Set up monitoring tools to track database health, performance metrics, and potential issues